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Okukaruizawa Onsen Hotel Green Plaza Karuizawa

Resort hotel

Karuizawa Toy Kingdom official hotel / Family-friendly / Selectable room types / Buffet with many menu options

4
Very Good
162 reviews from verified guests
Property facilities
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Pet-friendly in the building
  • Sauna
  • Meeting room
26 min drive from Manza-Kazawaguchi Station
33 min drive from Omae Station
35 min drive from Fukurogura Station
40 min drive from Haneo Station
2 hr 24 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4
Very Good
162 reviews from verified guests
Location3.8
Facilities & Amenities3.8
Service & Staff3.9
Comfort & Cleanliness3.6
Bath4.2
Meal3.9
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All ratings
  1. pinkribon0608
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 5/03/2023

    2回目の宿泊です。 前回宿泊した際におもちゃのあるお部屋に宿泊し、子供がとても喜んでいたのでリピートしました。 今回は前回と違って、赤ちゃんも加わっての宿泊でした。 本当に子連れファミリーに優しいホテルで、 大浴場にベビーソープやベビーチェアが完備されていたり、 脱衣所にもバウンサーやベビーベッドがいくつも設置されています。 食事も離乳食の品数が豊富で、 ベビーチェアも月齢に応じたものが数種類あり、 とても助かりました。 赤ちゃんもたくさんのおもちゃや大きなお風呂にとても興味を示していて、 大人も子供も楽しめてゆっくり過ごすことができました♪ また軽井沢方面に伺う際には、 ぜひ宿泊したいホテルです。 この度はありがとうございました♪

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. chxxri
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    5
    Posted: 2/03/2023

    ウェルカムベビーの宿に泊まってみたくて予約しました。 赤ちゃんを連れての旅行が2回目だったので不安でしたが周りも赤ちゃんやお子さん連れが多く、いい意味で気を使わず泊まることが出来たので良かったです。

    Location3
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    3
    Posted: 24/01/2023
    Location2
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 9/01/2023

    冬季限定のおもちゃランドで楽しむことができた。 キッズルームもおもちゃが多く充実していた。 なにより周りのお客さんも同じような家庭なので、子ども同士が一緒に遊ぶ姿も見られよかった。 食事会場の座敷には子どもが遊ぶスペースがあり、食事に飽きた子どもの時間潰しにちょうどよかった。

    Location3
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal3
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    3
    Posted: 2/01/2023

    疲れて着いた後に、 自分で布団をひかねばならない。 お茶菓子が無い。 風呂の掃除がイマイチ。

    Location3
    Facilities & Amenities1
    Service & Staff2
    Comfort & Cleanliness2
    Bath3
    Meal3
  6. 1 - 5 of 162 reviews

Property information

Resort hotel
Address
2277 Omae, Tsumagoi-mura, Agatsuma-gun, Gunma, 377-1512, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
10:00 a.m.
Total number of rooms
376
Phone number
+81 570 091 489

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Bathing areas

  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Other information

  • Meals will be served as a buffet, but some dishes will be served individually and will be served separately by the staff (masks and gloves).

Features and facilities

On-site facilities

  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Pet-friendly in the building
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
  • Shop
  • Free laundryFree laundry
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)
  • Multipurpose room

Services offered

  • Home delivery
  • Wake-up call
  • Pick-up and drop-offPick-up and drop-off

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

Only adults will be charged a bath tax of JPY 150 (per person per night).

Infants (with meals and futons, meals only, futons only) / Children aged 3 to under elementary school age are eligible.

Infants (no meals or futons required) / Children under 3 years old are eligible.

Recommended spots

504m from Karuizawa Toy Kingdom

3,662m from Onioshidashi Volcanic Park

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