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Sheraton Grand Hiroshima Hotel

City hotel

Directly connected to Hiroshima Station / Great location close to sightseeing destinations

4.3
Excellent
61 reviews from verified guests
Property facilities
  • Lounge
  • Bar
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
4 min walk from Hiroshima Station
2 min drive from Enkobashi-cho Station
2 min drive from Hiroshima-eki Station
2 min drive from Matoba-cho Station
47 min drive from Hiroshima Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.3
Excellent
61 reviews from verified guests
Location4.8
Facilities & Amenities3.9
Service & Staff4.2
Comfort & Cleanliness4.4
Bath3.9
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. shujiangel
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 20/03/2023

    とても快適に滞在できました。立地は広島駅直結で大変便利です。リムジンバスやループバス停にも近いです。朝食もおいしかったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 15/03/2023

    駅直結の立地に落着きある部屋で寛ぐことができました。朝夕のビュッフェも素材が吟味されており満足でした。良いホテルです。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal5
  3. はぐれ雲0524
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 11/03/2023

    広い部屋で設備も満足しました。 駅につながっていて、便利でした。 チェックアウト時間も12時と遅く、荷物の預かり等のサービスもよかったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 27/02/2023

    一番リーズナブルなお部屋でしたがひろく快適で景色も良かった。 仕切りの少ない開放的な間取りは動線がシンプルでとても使いやすかった。 ただ、死角が少ないので親しい間柄でないと気を遣う場面があるかもしれません。 朝食ビュッフェはスタート時間に合わせて行ったのでスムーズに席に通していただけた。 オリジナルのカキオムレツ美味しかったです。ご当地メニューがうれしい。 駅かとても近く、連絡通路を通って直結の立地も大変便利。 フロントの方の対応は常に良かった。 ドライヤーにCOOL設定がなかった(と思います)、それだけ残念。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 23/02/2023

    アメニティの質が少しがっかりでした。 メイク落としや洗顔、化粧水などなかった。

    Location5
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
  6. 1 - 5 of 61 reviews

Property information

City hotel
Address
12-1 Wakakusacho, Higashi-ku, Hiroshima-shi, Hiroshima, 732-0053, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
12:00 p.m.
Total number of rooms
238
Phone number
+81 82 262 7111
Fax number
+81 82 262 7115

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Bar
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Cafe
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Banquet hall
  • Jet bath

Services offered

  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Fax machine
  • Room serviceRoom service
  • Wake-up call
  • Dry cleaningDry cleaning

Property type

  • City hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

[About payment of accommodation charges]

Upon check-in, we will confirm your advance payment or credit card. If you wish to pay in cash, we will keep more than your accommodation fee. Please acknowledge it beforehand.

[Early check-in / late check-out request]

We accept early check-in and late check-out requests according to arrival and departure times. (It may not be possible to meet your request depending on the charge and reservation status) Please let us know in advance.

[About the use of Sheraton Club children]

Children not included in the number of guests will be charged the following fees when visiting the Sheraton Club.

0 to 3 years old: Free, 4 to 12 years old: 1 person, 2,500 yen per night (tax and service charge included)

Recommended spots

994m from Shukkeien Garden

1,065m from Hiroshima Prefectural Museum of Art

1,354m from Hiroshima City Museum of Contemporary Art

1,802m from Hiroshima Castle

1,810m from Hiroshima Museum of Art

2,013m from Raisanyo Shiseki Museum

2,210m from Hiroshima Children's Museum and Library

2,239m from Atomic Bomb Dome

2,301m from Hiroshima National Peace Memorial Hall for the Atomic Bomb Victims

2,420m from Hiroshima Peace Memorial Museum

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