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Otaru Kourakuen

Guesthouse

A calm Japanese-style inn surrounded by 6.5 acres of spacious garden.

Appearance image
4.8
Exceptional
26 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Private dining
25 min walk from Asari Station
6 min drive from Minami-Otaru Station
10 min drive from Otaruchikko Station
11 min drive from Otaru Station
1 hr 12 min drive from New Chitose Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.8
Exceptional
26 reviews from verified guests
Location4.6
Facilities & Amenities4.6
Service & Staff4.8
Comfort & Cleanliness4.6
Bath4.7
Meal4.7
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Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 1/10/2023

    9月15日に1泊しました。 満足!以外の言葉が見つかりません。 スタッフさんの気遣いやサービス、食事、旅館のキレイさ。庭園の散歩、手入れのされ方、どれをとっても満足。最高でした。 今度は、2泊以上してゆっくり館内を満喫したいです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Couple
    5
    Posted: 27/08/2023

    コロナの際にGOTOトラベルで初めて利用した以来の宿泊でした。 コロナの時にはたくさんの制限があった中での最大限おもてなししていただきましたが、 皆さんいつも笑顔で丁寧に対応していただき、ゆっくり過ごすことができました。 食事もひとつひとつ説明していただいたり、暑い中お出迎えしていただき本当にありがとうございました。 岩盤浴をサウナに改装中だったので、改装後にまた泊まりに行きたいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
  3. yuamu
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 25/08/2023

    今回、北海道旅行でいくつかの宿に泊まりましたが、ここが最高でした。スタッフの笑顔と心づかいにあふれたサービス、見た目も味も素晴らしいお料理、広い庭の景観、どれも良かった。機会があればぜひまた訪れたいし、そのときは連泊してゆっくり過ごしてみたいと思いました。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 6/08/2023

    何度か宿泊していますが手のこんだ食事が美味しかったです 朝の朝食も相変わらず美味しかったです 貸切露天風呂は今まで宿泊してきた中で1番清潔感ありゆっくりできました 少し残念だったのが外国人観光客で一階フロアがガヤガヤしていて行く気分にはなれなかった 寝具に関しては私的には枕が合わなく熟睡できなかった

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness3
    Bath4
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 22/07/2023

    サービスがとにかくすばらしい 居心地が良すぎて いつもなら10時前にチェックアウトするのに10時過ぎにチェックアウトしてました。(11時まで居られる) お部屋の露天風呂も虫さえ来なければ最高でした。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 26 reviews
Property information
Otaru Kourakuen's map
25 min walk from Asari Station
6 min drive from Minami-Otaru Station
10 min drive from Otaruchikko Station
11 min drive from Otaru Station
1 hr 12 min drive from New Chitose Airport
Check-in time:
3:00 p.m. - 8:00 p.m.
Check-out time:
11:00 a.m.

Payment methods

Visa
MasterCard
American Express
JCB
Cash accepted
Guesthouse
5-18-2 Shinko, Otaru-shi, Hokkaido, 047-0152, Japan
25 min walk from Asari Station
6 min drive from Minami-Otaru Station
10 min drive from Otaruchikko Station
11 min drive from Otaru Station
1 hr 12 min drive from New Chitose Airport
+81 134 54 8223
Total number of rooms
34

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • In-room check-in
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Private dining
  • Meeting room
  • Cafe
  • Banquet hall
  • Shop
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Property type

  • Guesthouse

Supported languages

  • Japanese
  • English

Notice from property

Please finish your dinner by 21:30.

Due to renovation work on the open-air bath, only the Iwanoyu open-air bath will be unavailable from October 30th to November 30th, 2023. We sincerely apologize for the inconvenience caused to our guests.

★If you have a food allergy, please submit the "Food Allergy Preliminary Inquiry Sheet" prepared by our hotel at least 3 days before your visit, and we will do our best to accommodate you. We appreciate your understanding and cooperation.

The "Food Allergy Preliminary Inquiry Sheet" is available on the top page of our website, so please submit it there.

Recommended spots

5,367m from Otaru Canal

5,369m from Otaru City Art Museum

5,630m from Otaru City General Museum Ungakan

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