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Shin-Sapporo Arc City Hotel

City hotel

Convenient community hotel directly connected to Shin-Sapporo Station (JR, subway, bus) with a shopping center and dining area in the vicinity.

4.5
Excellent
151 reviews from verified guests
Property facilities
  • Vending machine
  • Convenience store
  • RestaurantRestaurant
  • Banquet hall
  • Meeting room
  • Paid laundryPaid laundry
0 min walk from Shin Sapporo Station
1 min drive from Shin-Sapporo Station
4 min drive from Hibarigaoka Station
5 min drive from Atsubetsu Station
50 min drive from New Chitose Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.5
Excellent
151 reviews from verified guests
Location4.8
Facilities & Amenities4.2
Service & Staff4.2
Comfort & Cleanliness4.5
Bath3.8
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 28/03/2023
    Location4
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal4
  2. Anonymous
    4
    Posted: 28/03/2023
    Location5
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness3
    Bath2
  3. Anonymous
    4
    Posted: 28/03/2023
    Location5
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness4
    Bath2
  4. Anonymous
    4
    Posted: 21/03/2023
    Location3
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
  5. まくまん
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 4/03/2023

    朝食バイキングは料理の味も品数内容も値段とレストラングレードに見合わないもので 残念でした

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度は新さっぽろアークシティホテルをご利用いただきまして誠にありがとうございます。 ご朝食に関しまして残念なお気持ちにさせてしまい大変申し訳ございません。 お客様からのお言葉を真摯に受け止め、貴重なご意見としてレストラン担当者や調理担当者と今後検討させていただきます。 今のところ4月よりラーメンや新しい種類のパンなどがメニューに追加される予定でございます。 お試しいただけると幸いでございます。 お客様のまたのご来館を心よりお待ちしております。 お忙しい中のご投稿ありがとうございました。 フロント 佐々木 莉美

    Posted: 13/03/2023
  6. 1 - 5 of 151 reviews

Property information

City hotel
Address
5-6-2 Atsubetsu Chuo 2-jo, Atsubetsu-ku, Sapporo-shi, Hokkaido, 004-0052, Japan
Check-in time
2:00 p.m. - 12:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
135
Phone number
+81 11 890 2525
Fax number
+81 11 890 2520

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Vending machine
  • Convenience store
  • RestaurantRestaurant
  • Banquet hall
  • Meeting room
  • Paid laundryPaid laundry
  • Parking lotParking lot

Property type

  • City hotel

Services offered

  • Home delivery
  • Dry cleaningDry cleaning

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

[For customers by car] There is no hotel parking lot. Please note that there will be a charge for sharing with the shopping center parking lot.

Recommended spots

248m from Sunpiazza Aquarium

299m from Sapporo Science Center

2,328m from Historical Village of Hokkaido

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