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Kusano Hotel

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Single rooms at 190 square feet / Total of 120 guestrooms / Grand lookout bath (mineral bath, for men only)

4.1
Very Good
127 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Paid laundryPaid laundry
  • Grand bathGrand bath
5 min walk from Kitakami Station
5 min drive from Yanagihara Station
11 min drive from Ezuriko Station
13 min drive from Murasakino Station
25 min drive from Iwate Hanamaki Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
127 reviews from verified guests
Location4.2
Facilities & Amenities3.9
Service & Staff3.9
Comfort & Cleanliness4
Bath4
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    3
    Posted: 1/10/2023

    良かった!

    Location3
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
  2. まさsince1977
    |
    JapanJapan
    |Age: 40s
    |
    Business
    4
    Posted: 29/09/2023

    アメニティは自分で選べる点がよかった。大浴場は開始早々だったためか、貸切で入れました。無料wifiありますが、パスのアピールが少ないかと思います。少し手間取りました。デスク上にあるとスムーズと思います。 トイレはウォッシュレットが付いていますが、少し古さが目立つ気がします。

    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
  3. Anonymous
    3
    Posted: 28/09/2023

    チェックイン時にアメニティーについて何も説明してくれない。どっかに書いてありますからという姿勢。別に混んでいないのだから、説明すればいいのに。

    Location4
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    5
    Posted: 24/09/2023

    今回は寝るだけで早朝出発という使い方でしたが、駅から近くお部屋も快適でした。次回北上に用事がある際はぜひゆっくり滞在したいと感じました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度は当ホテルをご利用いただき、誠にありがとうございます。 快適にご利用いただけたようで安心致しました。 当ホテルは、チェックイン14時、チェックアウト12時とゆっくりご利用いただけますので、次回はぜひゆっくりご滞在くださいませ。 次回のご予約を、心よりお待ち申し上げております。ありがとうございました。

    Posted: 27/09/2023
  5. 2児ぱぱ
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 20/09/2023

    トップシーズンの中、会社の規定もあり、出張の宿泊先を探していてこちらをお願いしました。ぶっちゃけ寝に帰るだけなので多くを求めていませんが、他のビジネスホテルより部屋は大きく快適でした。 アメニティは部屋ごとに置いておらず、ロビーから必要なものを持っていくスタイルでした。 寝巻とタオルは部屋にあります。 北上出張の際はリピしたいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度は当ホテルをご利用いただき、誠にありがとうございます。 また快適にご利用いただけたようで安心致しました。 今後もプラスチック製品の削減に取り組みつつ、サービス向上に向けて、日々努力して参りる所存でございますので、末永いご愛顧よろしくお願いいたします。 次回のご予約を、心よりお待ち申し上げております。ありがとうございました。

    Posted: 27/09/2023
  6. 1 - 5 of 127 reviews
Property information
Kusano Hotel's map
5 min walk from Kitakami Station
5 min drive from Yanagihara Station
11 min drive from Ezuriko Station
13 min drive from Murasakino Station
25 min drive from Iwate Hanamaki Airport
Check-in time:
2:00 p.m. - 12:00 a.m.
Check-out time:
12:00 p.m.

Payment methods

Credit cards accepted
Visa
MasterCard
JCB
Cash accepted
Business hotel
2-9-8 Odori, Kitakami-shi, Iwate, 024-0061, Japan
5 min walk from Kitakami Station
5 min drive from Yanagihara Station
11 min drive from Ezuriko Station
13 min drive from Murasakino Station
25 min drive from Iwate Hanamaki Airport
+81 197 65 1713
Total number of rooms
80

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2021

Features and facilities

On-site facilities

  • Parking lotParking lot
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Paid laundryPaid laundry
  • Grand bathGrand bath

Services offered

  • Room serviceRoom service
  • Dry cleaningDry cleaning
  • Home delivery
  • Wake-up call

Property type

  • Business hotel

Supported languages

  • Japanese

Notice from property

There is also a Kusano Inn Kitakami restaurant at the dining area.

If you would like a non-smoking room, please make a reservation with a non-smoking type.

Please note that even if you enter "Kinen" after your name, we may not be able to prepare it.

Please note that it cannot be used in combination with the A card.

Recommended spots

1,919m from Michinoku Folklore Village

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