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The Prince Hakone Lake Ashinoko

Resort hotel

Reservations made in December will save you money on your stay in January! Plans with on-site facility vouchers are on sale.

4.5
Excellent
130 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
24 min drive from Sounzan Station
24 min drive from Kowakidani Station
24 min drive from Chokokunomori Station
26 min drive from Gora Station
2 hr 24 min drive from Mt. Fuji Shizuoka Airport
Double bed x 1
28m²
12 guests
Smoking
  • Bath and toilet available
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Balcony / Terrace
    • Famous local cuisineFamous local cuisine
    • Seasonal cuisine
    • Free parkingFree parking
    $771.12
    Includes taxes & fees
    1 room 2 guests 1 night

    Enjoy your holiday in Hakone. For meals, we offer a buffet where you can enjoy seasonal ingredients! Please spend a relaxing time in Hakone. [Dinner] Location: Lakeside Grill Contents: Buffet Time: 5:30 P.M./7:30 P.M. *Meal contents may change depending on the situation. [Breakfast] 1, Location: "Lakeside Grill" Contents: Buffet Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) 2. Place: Nadamangaden Contents: Japanese breakfast Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) [Regarding allergies] Our hotel restaurant only supports food allergies for 7 specific ingredients [shrimp, crab, wheat, buckwheat, egg, milk, peanuts]. We do not respond to other allergies or weak ingredients. 【Guidance】 ・The price includes room charge, dinner, breakfast, service charge and consumption tax for one person per night. ・Bath tax (150 yen per adult per night) will be charged separately. ・Check-in 3:00 P.M., check-out 10:00 A.M. (usually 11:00 A.M.) ・We do not accept bed-sharing with elementary school children. Please include it in the number of paid guests when making a reservation. ・If you smoke in a non-smoking room, in addition to the actual cost of cleaning bedding, curtains, wallpaper, etc., We will claim damages associated with lost sales opportunities. If you smoke, please use the designated smoking area. ・We operate a free shuttle bus (reservation required) exclusively for hotel guests from the west exit of Odawara Station to The Prince Hakone Lake Ashinoko.

    Plan details

    2021 Simple Stay "Grill & Selectable Breakfast" [Buffet breakfast] [Buffet dinner] [Japanese breakfast]

    $771.12
    Includes taxes & fees
    1 room 2 guests 1 night

    Enjoy your holiday in Hakone. For meals, we offer a buffet where you can enjoy seasonal ingredients! Please spend a relaxing time in Hakone. [Dinner] Location: Lakeside Grill Contents: Buffet Time: 5:30 P.M./7:30 P.M. *Meal contents may change depending on the situation. [Breakfast] 1, Location: "Lakeside Grill" Contents: Buffet Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) 2. Place: Nadamangaden Contents: Japanese breakfast Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) [Regarding allergies] Our hotel restaurant only supports food allergies for 7 specific ingredients [shrimp, crab, wheat, buckwheat, egg, milk, peanuts]. We do not respond to other allergies or weak ingredients. 【Guidance】 ・The price includes room charge, dinner, breakfast, service charge and consumption tax for one person per night. ・Bath tax (150 yen per adult per night) will be charged separately. ・Check-in 3:00 P.M., check-out 10:00 A.M. (usually 11:00 A.M.) ・We do not accept bed-sharing with elementary school children. Please include it in the number of paid guests when making a reservation. ・If you smoke in a non-smoking room, in addition to the actual cost of cleaning bedding, curtains, wallpaper, etc., We will claim damages associated with lost sales opportunities. If you smoke, please use the designated smoking area. ・We operate a free shuttle bus (reservation required) exclusively for hotel guests from the west exit of Odawara Station to The Prince Hakone Lake Ashinoko.

    Plan benefits
    • Famous local cuisineFamous local cuisine
    • Seasonal cuisine
    • Free parkingFree parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Buffet breakfast
    • Buffet dinner
    Dining locations
    • Dinner (restaurant)Dinner (restaurant)
    • Breakfast (restaurant)Breakfast (restaurant)
Room details

Main building double room [Double room] [Smoking]

Double bed x 1
28m²
12 guests
Smoking
Room facilities
  • Bath and toilet available
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Balcony / Terrace
  • Safe deposit box
  • RefrigeratorRefrigerator
  • Wired internet (free)
  • Air conditioning
  • Minibar
  • Digital broadcast
  • Electronic kettle
38m²
12 guests
Smoking
  • Bath and toilet available
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Balcony / Terrace
    • Famous local cuisineFamous local cuisine
    • Seasonal cuisine
    • Free parkingFree parking
    $918.97
    Includes taxes & fees
    1 room 2 guests 1 night

    Enjoy your holiday in Hakone. For meals, we offer a buffet where you can enjoy seasonal ingredients! Please spend a relaxing time in Hakone. [Dinner] Location: Lakeside Grill Contents: Buffet Time: 5:30 P.M./7:30 P.M. *Meal contents may change depending on the situation. [Breakfast] 1, Location: "Lakeside Grill" Contents: Buffet Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) 2. Place: Nadamangaden Contents: Japanese breakfast Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) [Regarding allergies] Our hotel restaurant only supports food allergies for 7 specific ingredients [shrimp, crab, wheat, buckwheat, egg, milk, peanuts]. We do not respond to other allergies or weak ingredients. 【Guidance】 ・The price includes room charge, dinner, breakfast, service charge and consumption tax for one person per night. ・Bath tax (150 yen per adult per night) will be charged separately. ・Check-in 3:00 P.M., check-out 10:00 A.M. (usually 11:00 A.M.) ・We do not accept bed-sharing with elementary school children. Please include it in the number of paid guests when making a reservation. ・If you smoke in a non-smoking room, in addition to the actual cost of cleaning bedding, curtains, wallpaper, etc., We will claim damages associated with lost sales opportunities. If you smoke, please use the designated smoking area. ・We operate a free shuttle bus (reservation required) exclusively for hotel guests from the west exit of Odawara Station to The Prince Hakone Lake Ashinoko.

    Plan details

    2021 Simple Stay "Grill & Selectable Breakfast" [Buffet breakfast] [Buffet dinner] [Japanese breakfast]

    $918.97
    Includes taxes & fees
    1 room 2 guests 1 night

    Enjoy your holiday in Hakone. For meals, we offer a buffet where you can enjoy seasonal ingredients! Please spend a relaxing time in Hakone. [Dinner] Location: Lakeside Grill Contents: Buffet Time: 5:30 P.M./7:30 P.M. *Meal contents may change depending on the situation. [Breakfast] 1, Location: "Lakeside Grill" Contents: Buffet Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) 2. Place: Nadamangaden Contents: Japanese breakfast Hours: 7:00A.M.-10:00A.M. (last order 9:30A.M.) [Regarding allergies] Our hotel restaurant only supports food allergies for 7 specific ingredients [shrimp, crab, wheat, buckwheat, egg, milk, peanuts]. We do not respond to other allergies or weak ingredients. 【Guidance】 ・The price includes room charge, dinner, breakfast, service charge and consumption tax for one person per night. ・Bath tax (150 yen per adult per night) will be charged separately. ・Check-in 3:00 P.M., check-out 10:00 A.M. (usually 11:00 A.M.) ・We do not accept bed-sharing with elementary school children. Please include it in the number of paid guests when making a reservation. ・If you smoke in a non-smoking room, in addition to the actual cost of cleaning bedding, curtains, wallpaper, etc., We will claim damages associated with lost sales opportunities. If you smoke, please use the designated smoking area. ・We operate a free shuttle bus (reservation required) exclusively for hotel guests from the west exit of Odawara Station to The Prince Hakone Lake Ashinoko.

    Plan benefits
    • Famous local cuisineFamous local cuisine
    • Seasonal cuisine
    • Free parkingFree parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Buffet breakfast
    • Buffet dinner
    Dining locations
    • Dinner (restaurant)Dinner (restaurant)
    • Breakfast (restaurant)Breakfast (restaurant)
Room details

Main Building Lake View Twin [Twin room] [Smoking] [Lake view]

38m²
12 guests
Smoking
Lake view
Room facilities
  • Bath and toilet available
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Balcony / Terrace
  • Safe deposit box
  • RefrigeratorRefrigerator
  • Wired internet (free)
  • Air conditioning
  • Minibar
  • Digital broadcast
  • Electronic kettle
Room location
  • Main building

Ratings and reviews

4.5
Excellent
130 reviews from verified guests
Location4.6
Facilities & Amenities4.3
Service & Staff4.5
Comfort & Cleanliness4.4
Bath4.3
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Couple
    5
    Posted: 21/03/2023

    『絶景はプリンスにある。』 芦ノ湖の目の前に佇む美術館のようなホテルでした。 さすがプリンスホテルですね! 建物自体は老朽化していますが、綺麗にメンテナンスされていると思います。 ここの露天風呂はプリンスホテルぽくない木を生かした造りで、それがとても癒されました。 スタッフの方もとても親切で、さすが日本のホテルのサービスは良いと改めて実感しました(^^) 夕食も朝食もとてもおいしかったです。 特に夕食のブッフェでのローストビーフは格別でした! ・改善してほしい点 ※アメニティの化粧品類は高級ホテルならではのアメニティだと嬉しかったです。(アロマエッセゴールド使用されています) ※部屋にスピーカーを用意して欲しいです。 ※アネックスに泊まったのですが、アネックスはルームサービスがないのは残念でした。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
  2. アルきち♪
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 19/03/2023

    3/15 連れの両親と2部屋4名で宿泊。両親共に杖が必要な為、移動に不安がある旨伝えると、館内を丁寧に案内下さり、おかげで広い館内でも迷うことなくスムーズに移動することが出来ました。両親には少し長い距離だったようですが、我々には全く苦になりませんでした。大浴場も食事も大変満足のいくものでした。両親は「ここに住みたい」とまで言ってました。朝バルコニーから見た富士山は最高に綺麗でした。 何より接してくださったスタッフ皆様の接遇の素晴らしさは、同じくサービス業に携わる者として見習うとともに元気をいただきました。本当に有難うございました。 最後に、207号室のバルコニーの窓、重くて両親では開けられず、こっそり部屋をチェンジさせていただきました。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal4
  3. marronmama622
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 18/03/2023

    露天風呂がが女性用は、植栽があり湖が前面に見られず少し残念でしたが 温泉は気持ちよくのんびり出来ました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal4
  4. てつうま
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 13/03/2023

    2023/3/11に家族で一泊しました。 とてもいい場所にあって、天気にも恵まれ、ゆっくりとくつろげました。景色、造形的な建物は魅力を感じました。 【部屋】 洋室で38平米は少々狭く感じました。特記すべきはソファーベッド、狭く寝心地が悪く、他の2人と同じ料金と思うと損した気分でした、もう少しどうにかならないかと。室内の清掃や備品は普通に整っていました。 【風呂】 広くはありませんが、ゆっくりと浸かりました。露天風呂からの景色は絶景で、夕陽のあたる山と湖を眺めることができました。 【食事】 バイキングを選びました。スタッフの対応は良かったです。でも種類が少ないです。飲み放題も種類が少なく、ソフトドリンクの飲み放題を頼みましたが、甘くない飲み物はウーロン茶しかありませんでした。ローストビーフやチキンのソテーは美味しかったが、天ぷらの海老と寿司は酷かったです。天ぷらの海老はいわゆる冷凍の保水タイプの伸ばしエビを使ってると思われ、寒天のような食感で海老の旨味も抜けていました。寿司はにぎりが型で抜いたような形でふんわり感がなくコンビニの寿司かと思いました。ピザも広告の写真のようなトッピングはされていません。あと中華のよだれ鶏ですが、季節的には夏のメニューだと思います。写真にパイグラタンやごま団子が写っていますが、この日はありませんでした。ちょっと一流ホテルのバイキングなのかな?といった印象でした。 朝食はなだ万の和食を頂きました。質も量も満足です。赤魚の西京焼きは美味しかったし、煮物が暖かかったことにも感動しました。サラダの梅ドレッシングも美味しかったです。 【やまぼうしのケーキセット】 ドリンクとケーキをセットでいただきました。 ケーキは、ショートケーキ、モンブラン、アップルパイの中から選べるとのことですが、モンブランが欠品していました。ちょっと残念です。 【龍宮殿の風呂】 サービスで付いていた温泉。ザプリンス箱根の風呂場よりも高度のある場所にあって、芦ノ湖を見下ろすような景色を眺めることができました。洗い場は9か所です。高温サウナも水風呂もあって楽しめました。 【受付】 15:00にチェックインしましたが、この時間に集中したのか混雑してかなり時間が掛かりました。 チェックアウトはスムーズでした。 長文失礼しました。

    Location5
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal3
  5. Anonymous
    3
    Posted: 7/03/2023
    Location4
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness4
    Bath4
    Meal4
  6. 1 - 5 of 130 reviews

Property information

Resort hotel
Address
144 Motohakone, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0592, Japan
Check-in time
3:00 p.m. - 11:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
134
Phone number
+81 460 83 1111
Fax number
+81 460 83 7616

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Body care
  • Facial care
  • Oil massage
  • Banquet hall
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Fax machine
  • Wake-up call
  • Pick-up and drop-offPick-up and drop-off
  • Dry cleaningDry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa