navigate to top page
English (United States)
AUS
AUD

Hakone Sengokuhara Prince Hotel

Resort hotel

Premier rooms on the top floor command a grand view of the golf course and the Mount Hakone volcanic caldera.

4.4
Excellent
131 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
15 min drive from Koen-Shimo Station
17 min drive from Gora Station
17 min drive from Kami-Gora Station
18 min drive from Chokokunomori Station
2 hr 6 min drive from Mt. Fuji Shizuoka Airport
28m²
13 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Free bed-sharing with childrenFree bed-sharing with children
    • Free parkingFree parking
    $398.54
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan details

    Standard [No meals]

    $398.54
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan benefits
    • Free bed-sharing with childrenFree bed-sharing with children
    • Free parkingFree parking
    Meals
    • No meals
    • Free bed-sharing with childrenFree bed-sharing with children
    • Free parkingFree parking
    • Selectable breakfast menu
    $607.39
    Includes taxes & fees
    1 room 2 guests 1 night

    Breakfast at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge, breakfast, service charge and consumption tax for one person. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, the cleaning fee for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan details

    standard plan [Japanese breakfast] [Western breakfast]

    $607.39
    Includes taxes & fees
    1 room 2 guests 1 night

    Breakfast at Hakone Sengokuhara Prince Hotel We have prepared a standard plan for you to enjoy. 【breakfast】 We offer a Japanese set meal or a Western set meal at the restaurant "Grill". *Ingredients and menus are subject to change depending on the purchase situation. *If you have food allergies to the 7 specified raw materials, please let us know. 【Guidance】 *The price includes one night's room charge, breakfast, service charge and consumption tax for one person. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area. In addition, if you smoke in the guest room, the cleaning fee for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave. [Transfer to bus stop] When using a route bus, get off at "Sengoku Kogen". If you would like to contact the hotel, we will pick you up at the bus stop.

    Plan benefits
    • Free bed-sharing with childrenFree bed-sharing with children
    • Free parkingFree parking
    • Selectable breakfast menu
    Meals
    • Japanese breakfast
    • Western breakfast
    Dining locations
    • Breakfast (restaurant)Breakfast (restaurant)
    • Breakfast (Japanese restaurant)
Room details

Kodachi Hikari [Superior] [Twin room] [Non-smoking] [Mountain view]

28m²
13 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room
50m²
12 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Free bed-sharing with childrenFree bed-sharing with children
    • Free parkingFree parking
    $618.43
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan details

    Standard [No meals]

    $618.43
    Includes taxes & fees
    1 room 2 guests 1 night

    We have prepared a standard plan for you to spend your time at Hakone Sengokuhara Prince Hotel. 【Guidance】 *The price includes one night's room charge for one person, service charge and consumption tax. * A bathing tax (150 yen per adult per night) will be charged separately. *For children under elementary school age, we can only sleep with you. *If 3-4 people stay in one room, 1-2 people will use the sofa bed. *A deposit or credit card printout is required upon arrival. ※All rooms are non smoking. Please refrain from smoking on the guest room balcony. If you smoke, please use the designated smoking area.  In addition, if you smoke in the guest room, cleaning costs for bedding, curtains, wallpaper, etc. In addition, we will charge the actual cost for repairs. [Bus information] A free shuttle bus for hotel guests (reservation required: departs at 2:00 P.M.) runs from the west exit of Odawara Station to the hotel. If you wish to use it, please contact the hotel by the day before boarding. *Since the number of seats is limited, we may not be able to accept your reservation. 【Notes】 *Regarding the use of hot springs  Under the guidance of the authorities, use by gangsters, members of gangsters, etc., or those with tattoos, etc. is strictly prohibited. Also, if you find it, please stop using it immediately and leave.

    Plan benefits
    • Free bed-sharing with childrenFree bed-sharing with children
    • Free parkingFree parking
    Meals
    • No meals
Room details

Kodachi/Hikari top floor [Premium] [Twin room] [Non-smoking] [Mountain view]

50m²
12 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.4
Excellent
131 reviews from verified guests
Location4.3
Facilities & Amenities4.2
Service & Staff4.5
Comfort & Cleanliness4.2
Bath4.4
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. 美術館見学
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 23/03/2023

    駅からは遠いです。ゆったりと過ごすには良いところです。 夕食のフルコースは量は丁度良かったですが、肉と魚料理の両方が欲しかった。 飲み物には、地ビールなども追加して欲しい。

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
    Reply from the property

    この度は当ホテルをご利用いただきまして、誠にありがとうございます。また、ご滞在の評価とコメントをお寄せいただきました事も、重ねて御礼を申しあげます。 小田原駅からは車で約50分、箱根湯本駅からは約35分の距離で、にぎやかな観光地という雰囲気ではございませんが、箱根の自然を感じていただける立地ではないかと思っております。 お食事につきましてはご期待に添えておらず、申し訳ございませんでした。メインダイニングルームではフレンチのフルコースをお楽しみいただけるメニューをご用意しておりますので、次回はぜひご検討いただけましたら幸いです。また、地ビールにつきましては、箱根九頭龍ビールをご用意しておりましたが、ご案内が不足しておりましたらお詫びを申しあげます。きちんとご案内ができるよう、再度徹底を図ります。 至らぬ点は今後改善をしてまいりますので、また箱根にお出かけの機会がございましたら、ぜひまたのお越しをお待ちしております。今後ともご愛顧賜わりましたら幸いです。

    Posted: 25/03/2023
  2. みーちん1994
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    5
    Posted: 21/03/2023

    だいぶ遅くれたチェックインにもかかわらず、フロントの方の丁寧な対応にほっとしました。部屋もお風呂もゆったりで窓からの景色も美しく満足の宿泊でした。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Reply from the property

    この度は当ホテルをご利用いただきまして、誠にありがとうございます。また、ご滞在についてコメントをお寄せいただきました事も、重ねて御礼を申しあげます。 遅くにご到着されたとのことで、お疲れさまでございました。チェックインの手続きや接遇にもご満足いただけて、なによりでございました。 また、お部屋からの眺望や温泉もお楽しみいただけたとのことで、大変うれしく思いました。 これからも皆さまに喜んでいただけるご滞在を提供できるよいう、スタッフ一同努めてまいりますので、また箱根にお出かけの機会がございましたら、ぜひまたのお越しをお待ちしております。 今後とも引き続きご愛顧賜わりましたら幸いです。

    Posted: 23/03/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    4
    Posted: 16/03/2023

    レストランのスタッフは皆急いでるのかなという印象。 全体的な不満は無し。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal3
    Reply from the property

    この度は当ホテルをご利用いただきまして、誠にありがとうございます。また、ご滞在についてコメントを頂戴しました事も、重ねて御礼を申しあげます。全体的なご不満はなかったとのことで、大変うれしく思いますが、レストランではスタッフが慌ただしく動いていたようで、ご不快な思いをさせてしまい、大変申し訳ございませんでした。混雑している時でも落ち着いた所作振る舞いができるよう、再度教育を徹底してまいりたいと思います。 至らぬ点を改善して、よりご満足いただけるご滞在を提供できるよう、スタッフ一同努めてまいりますので、また箱根にお出かけの際は、ぜひ再訪をお待ちしております。 今後ともご愛顧賜わりましたら幸いです。

    Posted: 20/03/2023
  4. モモ7270
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    3
    Posted: 13/03/2023

    壁の薄いホテル 「部屋」 良かった所:広さは普通。バルコニーがあるので、眺めは良いです。清潔に保たれていました。ユニットバスですが、風呂場もありました。 残念だった所:壁が薄いので、隣のトイレの音が聞こえることがあったり、音が聞こえることがあります。 加湿器があり使用したが、そのまま使うと水蒸気で床の絨毯が濡れてしまった。アメニティはブラシや歯ブラシはありましたが、化粧水などはありません。売店では400円で売っています。 アメニティがなくなってきている風潮なので、なんとも言えませんが、化粧水等あると嬉しいです。 「料理」 良かった所:主菜やデザート等を選べるので、家族でも好みが違うので嬉しかった。量は多くないが、プラス料金で主菜の量を増やすことができるので、それも良かったです。 残念だった所:小学2年生の子供は大人料金だったからか、料理も大人と同じだった。子供向けの料理(エビフライ等)は苦手だったので、良かったが、料理にわさびがのっていて、(さすがにわさびは無理だろう)と思った。刺身の魚のところにもわさびがついていて、食べれなかった。 食後のコーヒーor紅茶もカフェイン入りのものを好まない場合もある。「両方飲めないのでジュースはありますか?」と聞いたら、オレンジジュースを持ってきてもらえたが、言わなかったらもらえなかったのかな?と思いました。 「受付」 混雑しないように、代表者だけ並ぶのうにアナウンスがあり、良かった。 帰りは事前精算ができたが、「部屋を出る時はまたこちらにお越しください」と言われた。 混雑を避けたいので事前精算にしたのに、部屋のカードを返すだけの為にまた並ぶのは面倒だなと思った。 他のホテルでは、事前精算できるところは、部屋のカードを返す時は並ばないで済むようになっているので、混雑時は考えてほしいと思った。

    Location4
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness2
    Bath4
    Meal4
    Reply from the property

    この度は当ホテルをご利用いただきまして、誠にありがとうございます。また、ご滞在について評価とコメントを頂戴しました事も、重ねて御礼を申しあげます。 お部屋につきましては、ご迷惑をおかけして申し訳ございませんでした。お部屋割りなどを工夫して、静かにお過ごしいただけるよう、改善をしてまいりたいと思います。加湿器につきましてもご不便をおかけして、申し訳ございませんでした。機種の変更なども検討してまいりたいと思います。 お食事につきましては、お子さまのお料理に配慮が足りず、大変申し訳ございませんでした。わさびにつきましては確認不足があったものと思いますので、再度注意をするよう徹底を図ります。 事前清算につきましても、ご不便をおかけして申し訳ございませんでした。事前清算後にもご利用がある場合もあり、最終的には鍵のご返却時に再度確認をさせていただいておりますが、それでは事前清算の意味も薄れてしまっているというご指摘も共感できますので、事前清算の方法につきましては、再度検討をさせていただきたいと思います。もっと便利にご活用いただけるよう、改善をしてまいります。 この度は多々至らぬ点がございました事を、お詫び申しあげます。 改善できるところから少しづつ始めてまいりますので、また箱根にお出かけの際は、ぜひ再訪いただけましたら幸いです。

    Posted: 14/03/2023
  5. Anonymous
    5
    Posted: 27/02/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 131 reviews

Property information

Resort hotel
Address
1246 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0631, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
100
Phone number
+81 460 84 6111
Fax number
+81 460 84 6677

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests given temperature checks during check-in

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
  • Shop
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Tennis court
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call
  • Pick-up and drop-offPick-up and drop-off
  • Dry cleaningDry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

Bath tax is required separately. (150 yen per person)

Check-in time and check-out time may vary depending on the accommodation plan. Please check.

Recommended spots

1,636m from Lalique Museum Hakone

1,813m from Little Prince Museum

2,156m from Hakone Visitor Center

2,405m from Pola Museum of Art

3,101m from Owakudani Valley

3,289m from Hakone Ropeway

3,395m from Mount Kintoki

4,207m from Hakone Meissen Antique Museum

4,525m from Hakone Museum of Art

4,763m from Hakone Museum of Photography

Get the app