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Hakone Hoshi no Akari

Ryokan

Come stay at our homelike inn with warm hospitality and superb views / Opened on July 12, 2014

Appearance image
4.2
Very Good
196 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Shop
  • Grand bathGrand bath
18 min drive from Koen-Shimo Station
19 min drive from Gora Station
19 min drive from Kami-Gora Station
20 min drive from Chokokunomori Station
1 hr 59 min drive from Mt. Fuji Shizuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.2
Very Good
196 reviews from verified guests
Location4
Facilities & Amenities4
Service & Staff4.2
Comfort & Cleanliness4.1
Bath4.3
Meal4.5
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All ratings
  1. Ttmt
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 26/05/2023

    建物自体は少し古さを感じましたが、お部屋はきれいにリノベーションされていて快適に過ごすことができました。 夕食のお料理は地元の食材が多く使われていて、見た目も内容も豪華で、特に溶岩焼きのブランド牛食べ比べは良かったです。 朝食のやまゆりポークは甘みが強く、もう一度食べたいと思えるほど美味しかったです。また焼き魚が数種類から選べらのも良かったです。 スタッフの方々は皆さん笑顔で丁寧に接客していただきました。 期待していた以上の良いお宿でした! ありがとうございました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    4
    Posted: 23/05/2023

    5月19日に誕生日のお祝いで宿泊しました。サービスはとても良かったです。お食事も大変美味しく大満足でした。サプライズのケーキはお部屋に用意していただき、とても喜んでもらえました。とてもいい日を過ごすことができ、感謝しております。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  3. Anonymous
    5
    Posted: 21/05/2023
    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. かぼちゃ半額
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    4
    Posted: 15/05/2023

    先週末に誕生日と母の日のお祝いで利用させてもらいました。 お食事後、お部屋でのサプライズケーキをご用意してもらえて、とても嬉しかったです。 もちろん、予約の決め手だった客室露天風呂も景色が良く素敵な日を家族と過ごせました。 ありがとうございました。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 14/05/2023

    今回、露天風呂付きのスイートルームに宿泊した。 部屋も露天風呂も綺麗で癒されたが、景色が見えないのが残念だった。 食事は味も量も十分満足でき、総合的にリーズナブルと感じられた。 箱根に行く際はまた是非利用したい。

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath5
    Meal5
  6. 1 - 5 of 196 reviews

Highlights

Recommendations and features

Posted: 8/06/2022

Property information

Ryokan
Address
1245-432 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0631, Japan
Check-in time
3:00 p.m. - 6:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
14
Phone number
+81 288 53 6050
Fax number
+81 288 53 6300

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • ・Alcohol installed at each entrance ・We lend alcohol to applicants

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Shop
  • Grand bathGrand bath
  • Table tennis
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Room serviceRoom service

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

About child rate: [Infants (no meals or futon required)] are from 0 to 2 years old.

A bathing tax of 150 yen is charged. (Junior high school students and above, 150 yen per person per night)

Please note that a cancellation fee will be charged even if the number of guests is reduced or the accommodation date is changed.

If you are arriving after 18:00, please contact us at 0460-84-8844.

Notes The open-air bath in the plan image is an example. You cannot choose the type of open-air bath in your room.

For customers who have made a reservation with Shousei or Kousei This is a room where you cannot enjoy the view.

Recommended spots

825m from Hakone Visitor Center

2,389m from Owakudani Valley

2,543m from Pola Museum of Art

2,633m from Little Prince Museum

2,680m from Lalique Museum Hakone

2,853m from Hakone Ropeway

4,138m from Hakone Komagatake Ropeway

4,173m from Hakone Meissen Antique Museum

4,314m from Hakone Museum of Art

4,537m from Hakone Gora Park

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