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Extol Inn Kumamoto Suizenji

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Free breakfast / Free drink / Flat parking / Free massage chair / Wi-Fi / Grand Messe Kumamoto is about 20 minutes away by car

Appearance image
4
Very Good
282 reviews from verified guests
Property facilities
  • Vending machine
  • Paid laundryPaid laundry
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Business hotel
  • Home delivery
2 min walk from Shiritsutaiikukan-mae Station
2 min drive from Kokubu Station
2 min drive from Shinsuizenji-ekimae Station
2 min drive from Suizenji Park Station
33 min drive from Aso Kumamoto Airport
12m²
12 guests
Smoking
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Bath and toilet available
    • Welcome drink service
    $85.09
    Includes taxes & fees
    1 room 2 guests 1 night

    ▼ Accommodation charges ・ Prices vary from day to day ▼ Cancellation policy ・ It depends on the cancellation date and time, so please check the cancellation policy page. ▼ Free breakfast service ・ The menu changes daily and is buffet style (6: 45-9: 00) ・ Customers departing before 6:45 can only offer the menu that is ready. ▼ Parking lot (arrival order / charge) ・ It is a flat parking lot (parking is not possible if the length of the car is 7 m or more) ・ For customers with a car length of 5m or more and 7m or less, parking space is limited, so please contact the hotel at the time of booking. ・ Regular car: 700 yen (tax included) from 15:00 to 10:00 the next day, 100 yen (tax included) per hour after hours ・ Car length 5m-7m: 1400 yen (tax included) from 15:00 to 10:00 the next day, 200 yen (tax included) per hour after hours ・ When parked, please tell the staff the number of the car and the place where it was parked. ▼ Welcome drink service (15: 00-24: 00) ・ Coffee, barley tea, cold water, sencha, and black tea are available at the breakfast corner (self-service) on the 1st floor. ▼ Massage chair (15: 00-24: 00) ・ There are 3 units in the relaxation space on the 1st floor, and it is free of charge. ▼ Comic book ・ Approximately 800 comic books are available in the relaxation space on the 1st floor. ・ You can bring it to your room ▼ Rental pillows (limited number) ・ Please use your favorite pillow (memory foam pillow, high resilience pillow, grass pillow, buckwheat pillow, snoring pillow, foot pillow) ▼ Amenity (Please cooperate with eco) ・ Only toothbrushes are available in the room. ・ Other amenities such as razors and hairbrushes are available at the front desk on the 1st floor. ▼ Wi-Fi ・ All rooms can be used free of charge ・ Please note that it may be difficult for radio waves to enter the corner room. ▼ Coin laundry ・ Washing machine: 200 yen per time, automatic detergent injection 300 yen per time ・ Dryer: 100 yen for 30 minutes ▼ Convenience store ・ Seven-Eleven is a 5-minute walk (bicycles can be rented) ▼ Check out ・ It is 10:00 ・ If you wish to extend, please pay the extension fee separately.

    Plan details

    [Simple stay! ] Free breakfast & welcome drink service [Buffet breakfast]

    $85.09
    Includes taxes & fees
    1 room 2 guests 1 night

    ▼ Accommodation charges ・ Prices vary from day to day ▼ Cancellation policy ・ It depends on the cancellation date and time, so please check the cancellation policy page. ▼ Free breakfast service ・ The menu changes daily and is buffet style (6: 45-9: 00) ・ Customers departing before 6:45 can only offer the menu that is ready. ▼ Parking lot (arrival order / charge) ・ It is a flat parking lot (parking is not possible if the length of the car is 7 m or more) ・ For customers with a car length of 5m or more and 7m or less, parking space is limited, so please contact the hotel at the time of booking. ・ Regular car: 700 yen (tax included) from 15:00 to 10:00 the next day, 100 yen (tax included) per hour after hours ・ Car length 5m-7m: 1400 yen (tax included) from 15:00 to 10:00 the next day, 200 yen (tax included) per hour after hours ・ When parked, please tell the staff the number of the car and the place where it was parked. ▼ Welcome drink service (15: 00-24: 00) ・ Coffee, barley tea, cold water, sencha, and black tea are available at the breakfast corner (self-service) on the 1st floor. ▼ Massage chair (15: 00-24: 00) ・ There are 3 units in the relaxation space on the 1st floor, and it is free of charge. ▼ Comic book ・ Approximately 800 comic books are available in the relaxation space on the 1st floor. ・ You can bring it to your room ▼ Rental pillows (limited number) ・ Please use your favorite pillow (memory foam pillow, high resilience pillow, grass pillow, buckwheat pillow, snoring pillow, foot pillow) ▼ Amenity (Please cooperate with eco) ・ Only toothbrushes are available in the room. ・ Other amenities such as razors and hairbrushes are available at the front desk on the 1st floor. ▼ Wi-Fi ・ All rooms can be used free of charge ・ Please note that it may be difficult for radio waves to enter the corner room. ▼ Coin laundry ・ Washing machine: 200 yen per time, automatic detergent injection 300 yen per time ・ Dryer: 100 yen for 30 minutes ▼ Convenience store ・ Seven-Eleven is a 5-minute walk (bicycles can be rented) ▼ Check out ・ It is 10:00 ・ If you wish to extend, please pay the extension fee separately.

    Plan benefits
    • Welcome drink service
    Meals
    • Buffet breakfast
Room details

Extor (room for 2 people) [Single room] [Smoking]

12m²
12 guests
Smoking
Room facilities
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Bath and toilet available
12 guests
No smoking
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Bath and toilet available
    • Welcome drink service
    $107.78
    Includes taxes & fees
    1 room 2 guests 1 night

    ▼ Accommodation charges ・ Prices vary from day to day ▼ Cancellation policy ・ It depends on the cancellation date and time, so please check the cancellation policy page. ▼ Free breakfast service ・ The menu changes daily and is buffet style (6: 45-9: 00) ・ Customers departing before 6:45 can only offer the menu that is ready. ▼ Parking lot (arrival order / charge) ・ It is a flat parking lot (parking is not possible if the length of the car is 7 m or more) ・ For customers with a car length of 5m or more and 7m or less, parking space is limited, so please contact the hotel at the time of booking. ・ Regular car: 700 yen (tax included) from 15:00 to 10:00 the next day, 100 yen (tax included) per hour after hours ・ Car length 5m-7m: 1400 yen (tax included) from 15:00 to 10:00 the next day, 200 yen (tax included) per hour after hours ・ When parked, please tell the staff the number of the car and the place where it was parked. ▼ Welcome drink service (15: 00-24: 00) ・ Coffee, barley tea, cold water, sencha, and black tea are available at the breakfast corner (self-service) on the 1st floor. ▼ Massage chair (15: 00-24: 00) ・ There are 3 units in the relaxation space on the 1st floor, and it is free of charge. ▼ Comic book ・ Approximately 800 comic books are available in the relaxation space on the 1st floor. ・ You can bring it to your room ▼ Rental pillows (limited number) ・ Please use your favorite pillow (memory foam pillow, high resilience pillow, grass pillow, buckwheat pillow, snoring pillow, foot pillow) ▼ Amenity (Please cooperate with eco) ・ Only toothbrushes are available in the room. ・ Other amenities such as razors and hairbrushes are available at the front desk on the 1st floor. ▼ Wi-Fi ・ All rooms can be used free of charge ・ Please note that it may be difficult for radio waves to enter the corner room. ▼ Coin laundry ・ Washing machine: 200 yen per time, automatic detergent injection 300 yen per time ・ Dryer: 100 yen for 30 minutes ▼ Convenience store ・ Seven-Eleven is a 5-minute walk (bicycles can be rented) ▼ Check out ・ It is 10:00 ・ If you wish to extend, please pay the extension fee separately.

    Plan details

    [Simple stay! ] Free breakfast & welcome drink service [Buffet breakfast]

    $107.78
    Includes taxes & fees
    1 room 2 guests 1 night

    ▼ Accommodation charges ・ Prices vary from day to day ▼ Cancellation policy ・ It depends on the cancellation date and time, so please check the cancellation policy page. ▼ Free breakfast service ・ The menu changes daily and is buffet style (6: 45-9: 00) ・ Customers departing before 6:45 can only offer the menu that is ready. ▼ Parking lot (arrival order / charge) ・ It is a flat parking lot (parking is not possible if the length of the car is 7 m or more) ・ For customers with a car length of 5m or more and 7m or less, parking space is limited, so please contact the hotel at the time of booking. ・ Regular car: 700 yen (tax included) from 15:00 to 10:00 the next day, 100 yen (tax included) per hour after hours ・ Car length 5m-7m: 1400 yen (tax included) from 15:00 to 10:00 the next day, 200 yen (tax included) per hour after hours ・ When parked, please tell the staff the number of the car and the place where it was parked. ▼ Welcome drink service (15: 00-24: 00) ・ Coffee, barley tea, cold water, sencha, and black tea are available at the breakfast corner (self-service) on the 1st floor. ▼ Massage chair (15: 00-24: 00) ・ There are 3 units in the relaxation space on the 1st floor, and it is free of charge. ▼ Comic book ・ Approximately 800 comic books are available in the relaxation space on the 1st floor. ・ You can bring it to your room ▼ Rental pillows (limited number) ・ Please use your favorite pillow (memory foam pillow, high resilience pillow, grass pillow, buckwheat pillow, snoring pillow, foot pillow) ▼ Amenity (Please cooperate with eco) ・ Only toothbrushes are available in the room. ・ Other amenities such as razors and hairbrushes are available at the front desk on the 1st floor. ▼ Wi-Fi ・ All rooms can be used free of charge ・ Please note that it may be difficult for radio waves to enter the corner room. ▼ Coin laundry ・ Washing machine: 200 yen per time, automatic detergent injection 300 yen per time ・ Dryer: 100 yen for 30 minutes ▼ Convenience store ・ Seven-Eleven is a 5-minute walk (bicycles can be rented) ▼ Check out ・ It is 10:00 ・ If you wish to extend, please pay the extension fee separately.

    Plan benefits
    • Welcome drink service
    Meals
    • Buffet breakfast
Room details

[Twin room] [Non-smoking]

12 guests
No smoking
Room facilities
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Bath and toilet available

Ratings and reviews

4
Very Good
282 reviews from verified guests
Location4.1
Facilities & Amenities3.8
Service & Staff4.1
Comfort & Cleanliness3.7
Bath3.3
Meal4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 10s
    |
    Couple
    5
    Posted: 29/03/2023

    朝ご飯がとても美味しかったです!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 25/03/2023

    快適に過ごすことが出来ました。

    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal3
    Reply from the property

    この度はエクストールイン熊本水前寺をご利用頂き、誠にありがとうございます。 「快適に過ごすことが出来ました」とのお声をお寄せくださり、感謝の気持ちで一杯です。 これからも、皆さまの旅のお役に立てますよう、更なるサービス向上にスタッフ一同笑顔で励んで参ります。 お忙しい中ご投稿ありがとうございました。 またのお越しをスタッフ一同お待ち申しあげます。 エクストールイン熊本水前寺 本堀祐子

    Posted: 26/03/2023
  3. はな_chan
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    4
    Posted: 20/03/2023

    リーズナブルな価格でよいと思います。 朝食は、すごく種類が多いというわけではないですが、十分満足できました。6時半から頂けるともっとありがたいです。 ウエルカムドリンクでコーヒーやお茶などが飲めるのも良かったです。 部屋の空調が強弱のみでしか調節できなかったので、温度設定もできるともっと快適に過ごせたと思います。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
    Meal4
    Reply from the property

    この度はエクストールイン熊本水前寺をご利用頂きまして誠にありがとうございます。 無料のご朝食つきましては、人気の朝カレーや出来立ての目玉焼き、焼き立てパン、熊本の郷土料理、高菜飯やだご汁もご用意しております。 ウエルカムドリンクも夜の24時までご利用出来ます。 お部屋の空調につきましては一括空調となっており、ご迷惑おかけし誠に申し訳ございませんでした。 すぐに改善できず心苦しく思います。 今後ホテルのリニューアル工事の際には、改善して参ります。 お忙しい中、ご投稿ありがとうございました。 またのお越しを心よりお待ち致しております。 支配人 宮﨑 高栄

    Posted: 21/03/2023
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 20/03/2023

    この並びのホテルは全て泊まりましたが、一番良かったです。 従業員さんの対応も良かったので、水前寺宿泊の際はまた利用したいと思います。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
    Reply from the property

    この度はエクストールイン熊本水前寺をご利用頂きまして誠にありがとうございます。 お部屋ではごゆっくりお過ごし頂けたでしょうか。 「また利用したい」と仰って頂き、大変嬉しく思っております。これからもリピートして頂ける様、スタッフ一同精進して参ります。 また水前寺にお越しの際には、よろしくお願い致します。 ご投稿ありがとうございました。 支配人 宮﨑 高栄

    Posted: 21/03/2023
  5. 90きりたいー
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 19/03/2023

    初めてエクストールイン熊本水前寺 さんに泊まらせてもらいました。 チェックインの際も受付の女性の方 も気持ちよく対応して頂けましたし 朝食もそこそこ美味しかったです。 部屋も綺麗に清掃されて、気持ち 良く過ごせました。 有難うございました! ウェルカムコーヒー 美味しかったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
    Reply from the property

    この度はエクストールイン熊本水前寺をご利用頂きまして誠にありがとうございます。 ご感想では、沢山のお褒めを頂き、重ねてお礼申し上げます。 ご滞在中は快適にお過ごし頂けたご様子で何よりです。 チェックインを担当したスタッフも大変喜んでおります。今後も皆様にご満足頂けるよう、日々改善に取り組みサービス向上に努めて参ります。 また熊本にお越しの際には、よろしくお願い致します。 ご投稿ありがとうございますした。 支配人 宮﨑 高栄

    Posted: 21/03/2023
  6. 1 - 5 of 282 reviews

Highlights

Recommendations and features

Posted: 30/06/2022

Property information

Business hotel
Address
1-6-16 Izumi, Chuo-ku, Kumamoto-shi, Kumamoto, 862-0941, Japan
Check-in time
3:00 p.m. - 5:30 a.m.
Check-out time
10:00 a.m.
Total number of rooms
108
Phone number
+81 96 364 3111
Fax number
+81 96 364 3177

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Vending machine
  • Paid laundryPaid laundry
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot

Property type

  • Business hotel

Services offered