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Tsuetate Onsen Hotel Hizenya

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Founded in 1690, this resort inn is located on the border between Kumamoto and Oita prefectures. Rakuten Travel Award 2020 Winner. All rooms are non-smoking.

4.5
Excellent
256 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • Restaurant
  • Sauna
  • Meeting room
34 min drive from Amagase Station
42 min drive from Sugikawachi Station
44 min drive from Bungo-Nakagawa Station
48 min drive from Bungo-Miyoshi Station
1 hr 54 min drive from Fukuoka Airport
[Example of Japanese-Western style room] Western-style room with 2 beds + Japanese-style room with 6 tatami mats or more. Different structure for each room
Double bed x 1
15 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Breakfast
    • Dinner
    $405.13
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Plan details

    [Popular No. 1 hot spring bathing ticket included] Hot spring tour plan [Breakfast] [Dinner]

    $405.13
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Meals
    • Breakfast
    • Dinner
    Dining locations
    • Dinner (Japanese restaurant)
    • Breakfast (Japanese restaurant)
Room details

[Non-smoking Japanese-Western style room] River side standard Japanese-Western style room (over 6 tatami mats + TWN) [Standard] [Twin room] [Non-smoking] [River view]

Double bed x 1
15 guests
No smoking
River view
Room facilities
  • Bath and toilet available
  • Internet available in room
[An example of a renewed Japanese-style room] A new Japanese-style room where you can be healed by the fluffy bead cushions and the beauty of the mountain stream.
Futon x 1
36m²
25 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Breakfast
    • Dinner
    $405.13
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Plan details

    [Popular No. 1 hot spring bathing ticket included] Hot spring tour plan [Breakfast] [Dinner]

    $405.13
    Includes taxes & fees
    1 room 2 guests 1 night

    ◆◆Please make a reservation after confirming and acknowledging◆◆ ① Currently, to prevent infectious diseases, at check-in and in the hall / dining venue "We ask that you wear a mask." ② This plan does not allow smokers to make reservations. ③ The hall is very large, so it may be necessary to move long distances. ④ There are steps and stairs in the guest rooms and bathrooms. Not barrier-free. Date limited plan! You can stay at a special price with a dynamic pricing plan (variable rate system). This is a great value plan that includes a bathing ticket for Kyushu's largest open-air bath facility "Kissho no Yu", which usually costs 1,500 yen. 【meal】 Both dinner and breakfast will be prepared at Yaoyorozu Dining. Depending on the situation such as infectious diseases and administrative decisions, we will prepare one of the following. *It is not a selection formula Buffet or Japanese banquet (12 dishes + steak buffet included) Meal start time 18:00 and 19:30 in the case of a two-part system 17:00, 18:30 and 20:15 in the case of three shifts In any case, in the open kitchen All-you-can-eat Angus beef steak & Akaushi hamburger! (Breakfast includes all-you-can-eat French toast, pancakes, and other bread) [Non-allergenic] We cannot accommodate individual food allergies. Please respond at your own risk. 【The latest information is here】 Please see the official website for details. 【hot spring】 Hizenya group hot springs are available. Kumamotokan large public bath Higo-yu (indoor/outdoor), Forest Terrace Bungo-yu (indoor/outdoor/sauna), Kissho-no-yu (outdoor) -- Kyushu's largest open-air bath facility [Child rate] Elementary school students 70% of adults Preschool children (3 years old or older or 2 years old or younger with futon) 50% of adults Co-sleeping infant (1-2 years old) Facility usage fee: 3,300 yen Co-sleeping infant (0 years old) 0 yen * If there are less than 2 adults, 1 child will be charged the same price as an adult. *Children from 1 year old will be charged. *For children under the age of 0, please write in the remarks column without entering the number of children.

    Meals
    • Breakfast
    • Dinner
    Dining locations
    • Dinner (Japanese restaurant)
    • Breakfast (Japanese restaurant)
Room details

[Non-smoking Japanese-style room] River side standard Japanese-style room 10 tatami mats (36 square meters) [Standard] [Japanese room] [Non-smoking] [Mountain view] [River view]

Futon x 1
36m²
25 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.5
Excellent
256 reviews from verified guests
Location4.3
Facilities & Amenities4.3
Service & Staff4.5
Comfort & Cleanliness4.5
Bath4.6
Meal4.5
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    4
    Posted: 25/01/2023

    年末に家族で宿泊しました! バイキング形式の朝食夕食はとてもおいしかったです。 目の前でステーキを焼いてくれたり、天ぷらをあげてくれたりでとても良かったです。 ただ、ホテル側が金額の勘違いがあったようで聞いていた金額より少し多く払わなくてはなりませんでした。そのため総合評価は4にしてます。

    Location3
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. おっちょ00317
    |
    JapanJapan
    |Age: 30s
    |
    Couple
    5
    Posted: 20/01/2023

    食事もバイキング形式で大変満足できる旅行となりました! ベッドについては、硬めが好きな方は良いかもしれません!(個人差があるので、柔らかいベッドが好みの方には硬く感じる程度です)。 総合的には、サービス含めて最高の宿でした!ありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 16/01/2023

    バイキングが大変おいしかったです。また、温泉も大変心地よかったです。また、利用したいです。ありがとうございました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal4
  4. みー0302
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 14/01/2023

    駐車場の案内から食事の席の案内、お食事、お部屋(2人では広すぎるくらい!)、お部屋の露天風呂、どれも素晴らしかったです。 家族や親戚に充分お勧めできます。 ただひとつ残念なのは、夕食の時間変更のお電話をフロントにした時、電話を切る前に、おそらくは話が終わったからこちらには聞こえていないと思ったのでしょうか?電話の向こうで「〇〇〇の〇〇様、夕食時間変更で8時15分……」と叫んでいるのが聞こえました。 お忙しいとは思いますが、きちんと切れているのを確認してから業務連絡した方が良いと思います。 あと食事はふぐ刺しが付いて、お部屋の冷蔵庫内飲み物全部サービスだったのですが、夫婦2人共ふぐ刺しはあまり好みではなく、お酒もあまり呑まないので、食事内容変更やお酒をジュースに変更などあれば、嬉しかったです 次回利用する時には、予め相談したいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 10/01/2023

    まずチェックインの時から、スタッフの方の説明がわかりやすく、とても好印象でした。お部屋もモダン和風のような感じで素敵でした。 残念だったのは、洗面台のクロスが黒色で、歯磨き粉の飛び散りが拭き取られずに、いっぱいあり、少しゾッとしました。総じて満足のいく滞在でした!

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal3
  6. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 10/01/2023

    16時前に着きましたが、そのままチェックインできてお部屋に入れました。 以前は杖立プリンがついていたり、お風呂の後に小さなビールがもらえたりとしていたので、その頃に比べると何もなくて寂しくも感じますがスタッフの方々は変わらず感じが良くて快適に過ごしました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  7. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 5/01/2023

    露天風呂も大浴場も広くて綺麗で大満足でした。川沿いの景色もよくまた行きたいです。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  8. Anonymous
    |
    JapanJapan
    |Age: