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Hoshiakari no Yado Mahoroba

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Silver Award 2021

Unwind with a dip in your own private open-air bath from your room! Our Togatta hot spring is gentle on the skin and boasts many beneficial effects!

4.3
Excellent
76 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bath (hot spring)Grand bath (hot spring)
  • Rental wheelchairs
  • Ryokan
34 min drive from Higashi-Shiroishi Station
40 min drive from Kita-Shirakawa Station
40 min drive from Shiroishi Station
41 min drive from Ogawara Station
1 hr 14 min drive from Yamagata Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.3
Excellent
76 reviews from verified guests
Location4
Facilities & Amenities4
Service & Staff4
Comfort & Cleanliness4.4
Bath4.6
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    5
    Posted: 24/05/2023

    5泊ほどお世話になりました 猫ちゃんがいると聞いていましたが、外でも中でもあちこちで見かけました!子猫ちゃん救出作戦に出くわして、スタッフのみなさんが一生懸命だったのがほほえましかったです。 温泉はお部屋の露天風呂はいつでも好きな時間に入れて最高です。 日帰り温泉施設の温泉も毎朝朝食前に利用していました。 朝食付きプランでしたが、ボリュームがありお昼がいらないくらいでした。 何日かお昼や夕食に日帰り温泉施設の食堂を利用しましたが、一品メニューのボリュームがすごいものを頼んでしまい、びっくりしました。(良い意味です) 量の多い一品料理はハーフサイズがあるとありがたいです。 一度だけ隣の焼き肉屋さんも利用しましたがかなり美味しかったですし、50g、100gと好きな量で注文できるので一人でも色々頼めて良いです。あとお酒の種類が豊富でした。 焼き肉屋さん、おすすめです! 宿、日帰り温泉施設、焼き肉屋と、スタッフのみなさんはどなたも感じが良くて気持ちよく滞在できました。定期的に通われているお客さんがいるのも納得です。私も通いたいです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 21/05/2023

    宿泊のフロントがどの建物かわかりにくかった。施設は清掃が行き届いて気持ちよく過ごすことが出来た。温泉施設が夜早く終わってしまうのが残念でした。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  3. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 13/05/2023

    良い意味で、関わりが少なく良かった。

    Location2
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal4
  4. 羅臼404
    |
    JapanJapan
    |Age: 30s
    |
    Friends
    4
    Posted: 23/04/2023

    昨年は猫ちゃん達がたくさんいましたが、今回は全く姿が見えず。 やはり猫嫌いな客が説明読まずに宿泊したのでクレームが入ったのでしょう。 残念ですが宿の方針なので仕方無いですね。 中国人観光客が多く大浴場側は騒々しかった。 部屋の設備では床暖房が全く効かないのはなぜなのでしょう、エアコンは付けたくなかったので残念です。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  5. gasm
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 7/04/2023

    雪の中、朝から雪かきされていて、ありがとうございました

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 76 reviews

Highlights

Recommendations and features

Posted: 10/06/2022

Property information

Ryokan
Address
39-294 Togatta Onsen, Zao-machi, Katta-gun, Miyagi, 989-0916, Japan
Check-in time
3:00 p.m. - 9:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
19
Phone number
+81 224 34 1118
Fax number
+81 224 34 1171

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Furnishings regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Emergency response preparation

  • Staff trained in COVID emergency response

Awards

Rakuten Travel Silver Award 2021
Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bath (hot spring)Grand bath (hot spring)

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

Please contact us if you will be checking in after 19:00. *We also asked you to contact us if your arrival time is later than the entered arrival time.

A separate bathing tax is required. (150 yen per person)

If you are staying on the 2nd floor, you will need to use the stairs to move.

There is no public bath in the main building, so please use the Mahoroba-no-Yu across the street. (with time limit)

If you check in after 21:00, we will charge 3,000 yen per person as a late check-in.

Guest rooms with open-air baths in the main building, guest rooms with open-air baths in the annex, Japanese-style rooms with 10 tatami mats, check-out is at 11:00; guest rooms with open-air baths in the annex, and guest rooms on the 2nd floor of the main building are checked out at 10:00. Please be careful.

The hotel asks you to settle the bill at check-in.

Annex Mahoroba-no-Yu [Closing hours: until 22:00 on weekends and holidays (20:30 on weekdays)] Last entry is 30 minutes before each.

All rooms in the hotel are non-smoking.

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