navigate to top page
English (United States)
AUS
AUD

Matsumoto Wellton Hotel (BBH Hotel Group)

Business hotel

About nine minutes on foot from the Alps exit of Matsumoto Station / Private air conditioning / Negative ion hair dryers and Wi-Fi available in all rooms

3.8
Good
22 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Vending machine
  • Paid laundryPaid laundry
  • Business hotel
  • Home delivery
  • Wake-up call
9 min walk from Matsumoto Station
3 min drive from Nishi-Matsumoto Station
3 min drive from Nagisa Station
3 min drive from Kita-Matsumoto Station
20 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

3.8
Good
22 reviews from verified guests
Location3.7
Facilities & Amenities3.4
Service & Staff3.8
Comfort & Cleanliness3.3
Bath3.4
Meal3.7
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 29/05/2023

    静かな場所でゆっくり休めました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

     この度は、数あるホテルの中より松本ウエルトンホテルをご利用いただきまして、誠にありがとうございます。  快適にお過ごしいただけたご様子で、大変嬉しく存じます。  今後につきましても、お客様に快適にお過ごしいただけますよう、スタッフ一同精進して参ります。   ★☆★駅・大通りからは離れていて静かです★☆★ 松本ウエルトンホテル 支配人:小松 〜全国約140店舗展開中のBBHホテルグループ〜

    Posted: 31/05/2023
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    2
    Posted: 27/05/2023

    老朽化して寿命を迎えた「テレビ」にストレスを感じた。 ・電源を入れても映らない。⇒ 早朝にスタッフを呼んだ。 ・画質が悪く画像が乱れる。⇒ アナログ放送を彷彿する。 良かったのは「エアコン」の性能。 冷房/暖房/除湿など、自由に切り替えられて快適だった。

    Location2
    Facilities & Amenities1
    Service & Staff3
    Comfort & Cleanliness2
    Bath3
    Meal2
    Reply from the property

     この度は松本ウエルトンホテルにご宿泊いただきまして、誠にありがとうございます。  テレビにつきましては不快な思いをさせてしまい、誠に申し訳ございませんでした。順次リモコンの交換を行っておりますが、テレビの交換も検討して参ります。また引き続きホテルの改善も続けて参ります。   ★☆★全室個別エアコンを設置しております★☆★                      松本ウエルトンホテル;支配人:小松 〜全国約140店舗展開中のBBHホテルグループ〜

    Posted: 31/05/2023
  3. Anonymous
    5
    Posted: 27/05/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 8/05/2023

    GWに宿泊しました。部屋の広さは標準ですがエアコン操作は各部屋で可能で快適でした。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
    Reply from the property

     この度は松本ウエルトンホテルをご利用いただきまして、誠にありがとうございます。  ご宿泊に関しまして快適にお過ごしいただけたとの事、安心致しました。  引き続きお客様に快適にお過ごしいただけますよう、ホテルの改善を続けて参ります。  この度のご宿泊・ご投稿に感謝申し上げます。 ★☆★ウエルカムトリートも好評です★☆★                      松本ウエルトンホテル;支配人:小松 〜全国約140店舗展開中のBBHホテルグループ〜

    Posted: 9/05/2023
  5. Anonymous
    4
    Posted: 25/04/2023
    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
  6. 1 - 5 of 22 reviews

Highlights

Recommendations and features

Posted: 17/06/2022

Property information

Business hotel
Address
2-4-5 Nagisa, Matsumoto-shi, Nagano, 390-0841, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
10:00 a.m.
Total number of rooms
44
Phone number
+81 263 27 3000
Fax number
+81 263 27 3555

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Vending machine
  • Paid laundryPaid laundry

Property type

  • Business hotel

Services offered

  • Home delivery
  • Wake-up call

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

If you use the parking lot, the parking fee is 750 yen separately. Please contact us in advance if you are using a minibus or more or a truck of 2 tons or more.

The parking lots are individually guided to the 1st to 3rd parking lots according to the check-in and check-out times. (11 cars in the 1st parking lot, 12 cars in the 2nd parking lot, 4 cars in the 3rd parking lot)

When you make a reservation for a smoking room, please enter (kinen) along with your name to prepare a smoking room.

Cancellation fee is based on each plan fee.

If you are using the Early Bird Plan, a cancellation fee will be charged 7 days before the check-in date. (Cancellation fee 7 days before to 50% on the day, 100% non-night)

If you are using the plan for customers over 60 years old, please show your official certificate (driver's license, national health insurance certificate, pension book, etc.). If you do not show it, you will be staying at the normal rate.

If you need a receipt, please fill in the [Name] and [whether or not to include the parking fee] in the remarks column and we will prepare it in advance.

Recommended spots

914m from Matsumoto Timepiece Museum

1,112m from Yohashira-jinja Shrine

1,177m from Matsumoto Castle

1,240m from Matsumoto City Museum

1,273m from Matsumoto Scale Museum

1,392m from Shinshu Matsumoto Tenjin Fukashi-jinja Shrine

1,502m from Former Kaichi School

1,612m from Matsumoto City Museum of Art

2,145m from Former High School Memorial Museum

2,154m from Japan Ukiyo-e Museum

Get the app