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Kamisuwa Onsen Rako Hananoi Hotel

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Open-air bath overlooking Lake Suwa. Local sake bath and zero magnetic field bath available.

4.2
Very Good
352 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
21 min walk from Kami-Suwa Station
14 min drive from Shimo-Suwa Station
16 min drive from Chino Station
17 min drive from Okaya Station
41 min drive from Shinshu Matsumoto Airport
25m²
12 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Late check-outLate check-out
    $186.40
    Includes taxes & fees
    1 room 2 guests 1 night

    ■□━━━━━━━━━━━━━━━━━□■ For event participation and sightseeing! Standard plan with breakfast ■□━━━━━━━━━━━━━━━━━□■ You can stay leisurely from in 15:00 to out 11:00. A free plan that can be used widely for business trips and sightseeing. Dinner is not included, so you can enjoy your stay at your own pace without being bound by time. ■Breakfast■ We will prepare a buffet at the venue overlooking Lake Suwa. On quiet days, a Japanese set meal may be served. Please note. <Measures to prevent infectious diseases> Since the number of seats in the dining hall is reduced, it may be a three-part system when it is crowded. We provide tong gloves for our customers. *Depending on the date, we may prepare a Japanese bento box. ★Check-out is at 11:00♪ ★Colored yukata rentals are available for women♪ (500 yen). Stroll around the hotel in style ★There is a Chinese restaurant "Karin" in the hotel. The menu is available from around 1,000 yen for ramen. (Please note that we are closed every Thursday.) *There may be changes in the business schedule due to the short request of the prefecture. Please check the official website for details. ◇The public bath can be used from check-in until 10 the next day♪ (You cannot enter from 3:00 to 4:00 in the middle of the night due to the men's and women's changing and cleaning.) (open-air bath, local sake bath, dry sauna until 22:30) *Indoor pool: Closed for the time being (Please contact us for details.) ■Customers using a Japanese-style room■ Bedding is self-service. *Customers who make a reservation for consecutive nights may change rooms during the stay. ■■Nearby access information■■ Matsumoto Castle (50 minutes by car) Kamikochi (1 hour 20 minutes to Sawando Ohashi parking lot) Zenkoji Temple (Car/1 hour 30 minutes) Tateshina (car/40 minutes) White birch (car/50 minutes) Mishaka Pond (40 minutes by car) Shirakoma Pond (car/60 minutes)

    Plan details

    [Basic plan with breakfast] Out at 11 o'clock ☆ Stay for up to 20 hours ☆ [Breakfast]

    $186.40
    Includes taxes & fees
    1 room 2 guests 1 night

    ■□━━━━━━━━━━━━━━━━━□■ For event participation and sightseeing! Standard plan with breakfast ■□━━━━━━━━━━━━━━━━━□■ You can stay leisurely from in 15:00 to out 11:00. A free plan that can be used widely for business trips and sightseeing. Dinner is not included, so you can enjoy your stay at your own pace without being bound by time. ■Breakfast■ We will prepare a buffet at the venue overlooking Lake Suwa. On quiet days, a Japanese set meal may be served. Please note. <Measures to prevent infectious diseases> Since the number of seats in the dining hall is reduced, it may be a three-part system when it is crowded. We provide tong gloves for our customers. *Depending on the date, we may prepare a Japanese bento box. ★Check-out is at 11:00♪ ★Colored yukata rentals are available for women♪ (500 yen). Stroll around the hotel in style ★There is a Chinese restaurant "Karin" in the hotel. The menu is available from around 1,000 yen for ramen. (Please note that we are closed every Thursday.) *There may be changes in the business schedule due to the short request of the prefecture. Please check the official website for details. ◇The public bath can be used from check-in until 10 the next day♪ (You cannot enter from 3:00 to 4:00 in the middle of the night due to the men's and women's changing and cleaning.) (open-air bath, local sake bath, dry sauna until 22:30) *Indoor pool: Closed for the time being (Please contact us for details.) ■Customers using a Japanese-style room■ Bedding is self-service. *Customers who make a reservation for consecutive nights may change rooms during the stay. ■■Nearby access information■■ Matsumoto Castle (50 minutes by car) Kamikochi (1 hour 20 minutes to Sawando Ohashi parking lot) Zenkoji Temple (Car/1 hour 30 minutes) Tateshina (car/40 minutes) White birch (car/50 minutes) Mishaka Pond (40 minutes by car) Shirakoma Pond (car/60 minutes)

    Plan benefits
    • Late check-outLate check-out
    Meals
    • BreakfastBreakfast
Room details

Mt. Moriya and Lake ◇ 25 square meters 7F-12F [Standard] [Twin room] [Non-smoking] [Mountain view] [Nightlife view]

25m²
12 guests
No smoking
Nightlife view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.2
Very Good
352 reviews from verified guests
Location4.2
Facilities & Amenities3.9
Service & Staff4.2
Comfort & Cleanliness4
Bath4.3
Meal4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 26/03/2023
    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 23/03/2023

    ホテル近くの中学校に通う長男の卒業式が朝早かったため、実家の親たちとともに、利用させていただきました。 お部屋は湖畔を一望できる長机があり、少ししたかった仕事があったため、布団をしいたあとでも、 仕事がしやすく、眺めもよく、気持ちよく過ごさせていただきました。 また、お風呂もたくさんの種類があり、実母とのんびりしたよい時間を過ごさせていただきました。 アメニティも充実しており、化粧もしやすくよかったです。 また、夕食なしプランにしたため、近所の定食屋でリーズナブルに食事がとれましたし、 朝食はおいしかったです。卒業式に参加できなかった実父は、11時チェックアウトのおかげで、 WBCを観戦することができ、こちらも楽しく過ごせたとのことでした。 今年の12月には、次男が長男と同じ中学校を受験するため、また、その時利用したいと思いました。 ありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 23/03/2023

    3月19日に一泊しました。目的地へ向かうための中間地点として安価で寝るだけのホテルを選び、何も期待していなかったのですが、ホテルに着いたら外観からエントランスまで素晴らしくてフロントのスタッフや案内してくれたスタッフも笑顔で出迎えてくれてとても好感が持てた。 露天風呂もいろいろあり満足でした。脱衣所もきれいに掃除されていました。食事は部屋食の2段弁当でこれは普通でした。 部屋の備品を割ってしまいお会計のときにフロントに話したら備品の確認をすることもなく「お怪我はありませんでしたか?」と弁償代を要求されることもなく気遣いまでして頂きました。 廊下ですれ違うスタッフも笑顔で礼儀正しく、朝食バイキングのスタッフも朝からハキハキしておりこのホテルは従業員の皆さんが印象良かったです。 とても気持ちの良い家族旅行ができました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal3
  4. kaiさん0729
    |
    JapanJapan
    |Age: 50s
    |
    Business
    3
    Posted: 22/03/2023

    部屋はシングルとしては普通の広さだと思います。枕元に充電が出来る設備が有り良かったです。 お風呂はチェックイン位の時間帯ですと、常連さんと思われる人たちがサウナを独占していて話をしているので 入りずらかったです。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath2
    Meal3
  5. 9865079
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 20/03/2023

    フロントスタッフをはじめ、各スタッフの対応が素晴らしかったです。部屋、食事、そして温泉のどれもがかなりなレベルで、全国色々な宿に宿泊して来ましたがコスパを考えるとかなりポイント高いです。もちろんまたリピートさせて頂きます。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal4
  6. 1 - 5 of 352 reviews

Highlights

Recommendations and features

Posted: 29/06/2022

Property information

Resort hotel
Address
2-1200-3 Takashima, Suwa-shi, Nagano, 392-0022, Japan
Check-in time
3:00 p.m. - 5:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
155
Phone number
+81 266 54 0555
Fax number
+81 266 54 0777

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • Details are also described on the official website

Awards

Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Banquet hall
  • Swimming poolSwimming pool
  • Shop
  • Paid laundryPaid laundry
  • Jet bath
  • Night club
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Room serviceRoom service
  • Wake-up call
  • Pick-up and drop-offPick-up and drop-off
  • Dry cleaningDry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

A separate bathing tax is required. (150 yen per person) *Except for plans that include bathing tax

(For reservations with dinner) Please be sure to contact us if check-in is after 18:00.

24 hours check-in/out is possible. There is no curfew.

Please see the official website for indoor pool sales.

Recommended spots

677m from Takashima Castle

719m from Taizi Harada Art Museum

933m from Suwa City Art Museum

1,378m from Lake Suwa Geyser Center

1,544m from Sunritz Hattori Museum of Arts

1,606m from Kitazawa Museum of Art

1,738m from Lake Suwa

2,722m from Suwa Glass Village

2,962m from Harmo Museum

3,863m from Suwako Orgel Museum

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