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Hotel Kintetsu Universal City

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Gold Award 2021
4.3
Excellent
1,309 reviews from verified guests
Property facilities
  • Vending machine
  • RestaurantRestaurant
  • Banquet hall
  • Parking lotParking lot
  • Home delivery
  • Dry cleaningDry cleaning
6 min walk from Universal-City Station
3 min drive from Ajikawaguchi Station
6 min drive from Sakurajima Station
7 min drive from Osakako Station
30 min drive from Osaka International Airport
21m²
13 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • No meals
    $272.30
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    Plan details

    Room without meals plan [No meals]

    $272.30
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    Meals
    • No meals
Room details

[Non-smoking] Casual twin room [Standard] [Twin room] [Non-smoking] [No view]

21m²
13 guests
No smoking
No view
Room facilities
  • Bath and toilet available
  • Internet available in room
13 guests
  • Bath and toilet available
  • Internet available in room
    • No meals
    $272.30
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    Plan details

    Room without meals plan [No meals]

    $272.30
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    Meals
    • No meals
Room details

Leave the room to up to 3 people [Standard] [Twin room]

13 guests
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.3
Excellent
1,309 reviews from verified guests
Location4.9
Facilities & Amenities4
Service & Staff4.1
Comfort & Cleanliness4.1
Bath3.4
Meal4
Sort by
Most recent
Review score
All ratings
  1. まつつん2290
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 29/03/2023

    3/27に宿泊しました。春休みのためパーク内はすごい人でした。チェックインの時に前日の開園時間を教えていただけたので、それを参考に早めに並び、念願のマリオエリアに入場し楽しむことができました。 またお部屋の清掃も行き届いており、フロントや駐車場の方の対応もとても丁寧でした。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness4
    Bath3
  2. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Friends
    5
    Posted: 8/03/2023

    ユニバからも近くて朝食付きでとてもコスパのいいホテルでした。 ただ、ユニットパスだったので女子4人で泊まるには朝の準備が大変でした。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度は、ホテル近鉄ユニバーサル・シティをご利用頂き、誠にありがとうございます。 また、数あるホテルの中より、私どもをお選びくださいましたこと、重ねて御礼申し上げます。 私どもホテルの立地をご活用いただき、ユニバーサル・スタジオ・ジャパンもお楽しみいただけましたでしょうか。 パークとの距離もさることながら、周辺のお店も充実しています。 現在、当ホテルは皆さまにさらにご満足いただけるホテルを目指し改修工事を実施しております。 リニューアルされたホテル近鉄ユニバーサル・シティにも是非またお越しくださいませ。

    Posted: 8/03/2023
  3. Anonymous
    4
    Posted: 27/02/2023
    Location5
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    4
    Posted: 26/02/2023

    友達と2人で泊まりました。ユニバから出てすぐだったので、荷物も預けてチケットも受け取りユニバにすぐに入れ、夜ご飯もユニバーサルシティーで食べられ、立地最高でした。部屋も可愛くて、ユニバの旅が最高になりました。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Reply from the property

    この度は、ホテル近鉄ユニバーサル・シティをご利用頂き、誠にありがとうございます。 また、数あるホテルの中より、私どもをお選びくださいましたこと、重ねて御礼申し上げます。 ご投稿いただきましたとおり、ホテルを出ればパークゲートがすぐ見ていただける距離にあり、またユニバーサル・シティウォーク大阪の中にエントランスがありますので、コンビニやショップがあり大変便利でございます。 また、ご宿泊のお客さまはチェックイン前、チェックアウト後いずれも専用コインでロッカーをご利用いただけます。 次回も素敵な時間をお過ごしいただけますよう精進して参りますので、引き続きホテル近鉄ユニバーサル・シティをご愛顧賜りますようお願い申し上げます。 またのご利用を心よりお待ちしております。

    Posted: 27/02/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 17/02/2023

    部屋は広くて綺麗でした。チェックアウト後も荷物を預かってもらえたので助かりました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    この度は、ホテル近鉄ユニバーサル・シティへご宿泊頂きまして、誠にありがとうございます。 またお忙しいなか、ご感想をお寄せくださいましたこと重ねて御礼申し上げます。 当ホテルでの滞在をご満足いただけましたこと、大変光栄に存じます。 ご投稿いただきましたとおり、チェックイン前・チェックイン後のお荷物預かりをご活用いただければ、ユニバーサル・スタジオ・ジャパンをたっぷりとお楽しみいただけます。 次回も素敵な時間をお過ごしいただけますよう精進して参りますので、引き続きホテル近鉄ユニバーサル・シティをご愛顧賜りますようお願い申し上げます。 またのご利用を心よりお待ちしております。

    Posted: 20/02/2023
  6. 1 - 5 of 1309 reviews

Highlights

Recommendations and features

Posted: 20/06/2022

Property information

Resort hotel
Address
6-2-68 Shimaya, Konohana-ku, Osaka-shi, Osaka, 554-0024, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
456
Phone number
+81 6 6465 6000
Fax number
+81 6 6465 6040

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • Please check the hotel official website for measures to prevent the spread of new coronavirus infection and [we ask for the cooperation of our customers].

Awards

Rakuten Travel Gold Award 2021
Rakuten Travel Gold Award 2020

Features and facilities

On-site facilities

  • Vending machine
  • RestaurantRestaurant
  • Banquet hall
  • Parking lotParking lot

Services offered

  • Home delivery
  • Dry cleaningDry cleaning
  • Fax machine
  • Wake-up call

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

 The accommodation fee is determined by the number of beds, regardless of whether the room is for adults or children.

 There is a limit of 1 child (preschooler) sharing a bed with 1 adult. (Double room can accommodate up to 1 person regardless of the number of adults)

If you choose to pay at the hotel, we will ask you to pay for your stay at check-in.

[Osaka accommodation tax]Accommodation tax per person per night (7,000 yen to 14,999 yen: 100 yen, 15,000 yen to 19,999 yen: 200 yen, 20,000 yen and up: 300 yen) will be charged separately according to the Osaka Prefectural Ordinance.

 In order to prevent the spread of the new coronavirus infection, the hotel's restaurant "Epok" may discontinue the buffet format and instead serve a set menu.

We ask for your cooperation in the enhanced hygiene measures at the park. For details, please check the Universal Studios Japan official website.

 For customers who have booked a meal plan, please check the restaurant