Hotel Universal Port
Winner of the Rakuten Travel Award for six consecutive years / Universal Studios Japan Official Hotel
- Lounge
- Vending machine
Restaurant- Shop
Paid laundry
Spa / Beauty salon
Ratings and reviews
- Anonymous4Posted: 25/03/2023
- nekobasu510|
Japan|Age: 30s|Family with kid(s)4Posted: 24/03/2023ミニオンいっぱいのカワイイホテル 部屋はキレイで景色もよかったです。 靴を脱いで過ごせる点もグッドでした。 バストイレが別なのも子連れには嬉しいポイントです。 部屋の内装に比べてお風呂は安っぽい印象。 アメニティのシャンプーは髪がバシバシするので要注意。 子供用のパジャマを予め部屋に用意してくれていたのは嬉しかったが、セパレートタイプでなかったのでお腹を冷やしてしまうかもと使えなかった。。。 朝食レストランはカワイイ感じで、種類が多いのは嬉しいがクオリティはもう一歩欲しいところ。 全体的にはスタッフさんのサービスもよく、オススメできるホテルです。 ユニバに行く際にはおすすめ
- Anonymous5Posted: 23/03/2023
- Anonymous|Japan|Age: 40s|Family with kid(s)5Posted: 23/03/2023
早朝チェックインができ便利でした。ユニバで朝一から遊んで一旦ホテルに戻ると、通常のチェックインのお客さんがかなり並んでいたので、別カウンターでルームキーをすぐに受取ることができよかったです。 コインロッカーはリターン式で、早朝預けた際はけっこう空いていましたが、チェックアウト後に預けようとしたらほとんど空いていませんでした。 外壁補修工事対象のお部屋で特別料金プランでしたが、角部屋だったので一つの窓はカーテンが開けられ、全く問題なかったです。お得に素敵な部屋に泊まれました。 ミニオンの装飾もたくさんあって可愛らしかったです。 昔主人と2人で泊まったことがあり、当時ホテルの写真がついたトランプをいただきました（まだ家にあります）。今回は娘たちを連れての家族旅行で、大変良い思い出となりました。またいつか泊まりたいです。
- Anonymous5Posted: 23/03/2023
- …1 - 5 of 878 reviews
Property information
Measures against COVID
Staff
- Guests served at an appropriate distance
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Staff mindful of guest-to-guest contact
Rooms
- Guestroom availability regulated
- Air purifier available
- Furnishings regularly disinfected
Meals
- Unwell guests kept separate from dining areas
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests asked to wear masks when not in their room
- Guests given temperature checks during check-in
Emergency response preparation
- COVID emergency response manual prepared
Other information
- Please check the Hotel Universal Port official website for hotel infection prevention measures.
Awards
Features and facilities
On-site facilities
- Lounge
- Vending machine
- Restaurant
- Shop
- Paid laundry
- Spa / Beauty salon
- Cafe
Parking lot
Services offered
- Home delivery
Dry cleaning- Fax machine
- Wake-up call
Accessibility
- Braille
- Rental wheelchairs
Property type
- Resort hotel
Accepted payment methods
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
- English
Notice from property
■The check-out time will be changed from 12:00 to 11:00 from April 2nd, 2023.
■The parking fee at the time of stay is 3000 yen from 13:00 to 13:00 the next day, and 500 yen per hour for early arrivals and extensions. (first-come-first-served basis, no reservations)
*From April 1, 2023, the overnight parking hours will be changed from the current [13:00 to 13:00 the next day] to [12:00 noon to 12:00 the next day].
*The hotel parking lot may be full. In that case, we will guide you to a nearby paid parking lot. note that.
■If you arrive before check-in time, we will keep your luggage at the hotel front desk. Please note that there are no beverages in the refrigerator.
■Up to 1 person can share a bed with 1 paid person. For preschool children who exceed the number of people who can share a bed, please use the same bed as children of elementary school age and above. Co-sleeping is limited to preschool children.
■All rooms are non-smoking. Please settle the accommodation fee at the time of check-in.