Okura Act City Hotel Hamamatsu
Hamamatsu — a city related to the historic Shogun, Tokugawa Ieyasu / City hotel boasting the fourth best night scenery in Japan / Excellent hospitality / Next to JR Hamamatsu Station
- Lounge
- Bar
- Wedding hall
Restaurant- Meeting room
- Cafe
Ratings and reviews
- Anonymous|
Japan|Age: 60s|Family with kid(s)5Posted: 31/03/2023想像以上に寛げるホテルでした。当日は満室でしたので「朝食は時間に余裕を持っていった方がスムーズです。」と案外していただきました。 適切な情報を提供して貰い、感謝しています。
- Anonymous|Japan|Age: 40s|Family with kid(s)4Posted: 27/03/2023
雨でしたが浜松駅から傘なしでホテルまで5分かからず着きました。お部屋にカプセル式のコーヒーメーカーもあり良かったです。
Reply from the propertyこの度はお足元の悪い中、当ホテルにご宿泊いただきまして誠にありがとうございます。ご来館の際、傘をご利用いただくことなくお越しいただけましたことは、大変幸いでございます。客室内のコーヒーメーカーもご利用いただけてよろしかったです。ぜひ、またのご来館をスタッフ一同心よりお待ちしております。 オークラアクトシティホテル浜松 宿泊部 武田
Posted: 30/03/2023 - Anonymous|Japan|Age: 40s|Solo4Posted: 27/03/2023
夜景は最高にキレイでした。エレベーターからも外が見えました。浜松駅のホームからすぐにホテルでした。立地は最高です。
Reply from the propertyこの度は当ホテルにご宿泊いただきまして誠にありがとうございます。高層階の客室からの景観と、アクセスの利便性をご評価いただきましたこと、誠にありがとうございます。今後も快適なホテルステイをご堪能いただけるよう、サービスの向上と商品開発に努めてまいります。またのご来館を、スタッフ一同心よりお待ちしております。 オークラアクトシティホテル浜松 宿泊部 武田
Posted: 30/03/2023 - オデブタ|Japan|Age: 50s|Business5Posted: 27/03/2023
用事のある会場から近くて、便利でした。
Reply from the propertyこの度は当ホテルにご宿泊いただきまして誠にありがとうございます。お褒めの言葉を頂戴し私どもも大変嬉しく思います。今後もよりご満足いただける様、サービスの向上に努めてまいります。浜松にお越しの際は、是非お立ち寄りください。またのご利用を心よりお待ち申し上げております。 オークラアクトシティホテル浜松 宿泊部 菅間
Posted: 30/03/2023 - Anonymous5Posted: 25/03/2023
- …1 - 5 of 284 reviews
Highlights
Recommendations and features
Posted: 1/07/2022
4th in the night view ranking. A higher-grade stay overlooking from the 32nd floor and above in all rooms, feeling like a Hamamatsu castle owner.
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Disposable guest slippers
Ventilation
- Shared spaces regularly ventilated
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Non-contact service
- Staff mindful of guest-to-guest contact
Rooms
- Guestroom availability regulated
- Furnishings regularly disinfected
Meals
- Unwell guests kept separate from dining areas
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Bathing areas
- Antiseptic solution available
- Bath fixtures regularly disinfected
- Bathing areas decongested and segmented
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests asked to wear masks when not in their room
Emergency response preparation
- COVID emergency response manual prepared
- Staff trained in COVID emergency response
Features and facilities
On-site facilities
- Lounge
- Bar
- Wedding hall
- Restaurant
- Meeting room
- Cafe
Parking lot
Indoor swimming pool
Fitness gym / Fitness club
Beauty salon- Banquet hall
- Swimming pool
- Bakery
Services offered
- Home delivery
- Fax machine
Room service- Wake-up call
Dry cleaning
Accessibility
- Rental wheelchairs
Property type
- City hotel
Accepted payment methods
- Credit cards accepted
- Visa
- MasterCard
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
- English
Notice from property
Please note that a prepayment is required upon arrival.
Please contact us as soon as possible to cancel.
Up to 1 adult (1 bed) can share a bed with 1 child (elementary school student or younger).
[Observation Corridor] The 45th Floor Observation Corridor, which has been closed for a long time, will reopen from noon on Tuesday, December 20, 2022.
Recommended spots
14m from Act Tower Hamamatsu Observation Deck
150m from Hamamatsu Museum of Musical Instruments
230m from Hamamatsu Science Museum
1,339m from Hamamatsu Castle
1,431m from Hamamatsu Municipal Art Museum
2,028m from Kamono Mabuchi Memorial Hall
4,730m from Suzuki Plaza