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Kinugawa Kanaya Hotel

Ryokan

Rated 4.88 out of 5 for service level at this high-class inn. A vacation home in the valley loved by John Kanaya.

4.8
Exceptional
46 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Bar
5 min walk from Kinugawa-Onsen Station
6 min drive from Kinugawa-koen Station
7 min drive from Tobu World Square Station
8 min drive from Kosagoe Station
2 hr 28 min drive from Fukushima Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.8
Exceptional
46 reviews from verified guests
Location4.8
Facilities & Amenities4.7
Service & Staff4.9
Comfort & Cleanliness4.6
Bath4.8
Meal4.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 28/05/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. speedwater621
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 15/05/2023

    今回も、とても満足いたしました。 お料理も非常に美味しく、お風呂も充実されており、サービスも満足いたしております。 鬼怒川温泉の旅館やホテルの内、大人向けとしては、最も「コストパフォーマンスも良い」と思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    speedwater621様 この度は鬼怒川金谷ホテルにご宿泊いただきありがとうございました。 またお食事や温泉などに関しまして高評価を賜り、大変光栄でございます。 これからもspeedwater621様の快適なご旅行のお手伝いができますよう、 スタッフ一同サービスの向上に取り組んでまいります。 またのご来館を心よりお待ち致しております。ご投稿いただきありがとうございました。

    Posted: 21/05/2023
  3. Anonymous
    5
    Posted: 19/04/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. NYANPI
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 16/04/2023

    海外の高級ホテルを含め、70軒以上宿泊してますが、日本の高級宿としてはすべての項目で満点です。風呂は源泉かけ流しではありませんが、備品、雰囲気、露天風呂、2種のサウナ、朝晩の男女入れ替え等、とても満足できました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    NYANPI様 この度は鬼怒川金谷ホテルにご宿泊いただきありがとうございました。 特に夕朝で趣の異なる二種類の大浴場を、お楽しみいただけたようで大変嬉しく思います。 当館では露天風呂付きのお部屋もご用意しており、テラスからは四季折々の渓谷の景色をお楽しみいただけますので、次回ご来館の際は是非ご検討くださいませ。 NYANPI様のまたのお越しをお待ちしております。 ご投稿いただきありがとうございました。

    Posted: 22/04/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Others
    5
    Posted: 10/04/2023

    両親へのプレゼントでご利用させていただきました。お出迎えからお食事のサービス等、あらゆる場面で満足のいく対応をしてくださり、静かでありながら豪華な時間を過ごせたそうです。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    この度はお祝いのご旅行に鬼怒川金谷ホテルをご利用いただきありがとうございました。 当館でのご滞在にご満足いただけたご様子で何よりでございます。 これからもお客様のご到着からご出発まで快適にお過ごしいただけますよう、 スタッフ一同真心のこもったサービスの提供に努めてまいります。 お客様のまたのお越しをお待ち致しております。 ご投稿いただきありがとうございました。

    Posted: 22/04/2023
  6. 1 - 5 of 46 reviews

Property information

Ryokan
Address
1394 Kinugawa Onsen Ohara, Nikko-shi, Tochigi, 321-2522, Japan
Check-in time
2:00 p.m. - 6:00 p.m.
Check-out time
11:00 a.m.
Total number of rooms
41
Phone number
+81 288 76 0001
Fax number
+81 288 77 3606

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Bar
  • Private dining
  • Sauna
  • Meeting room
  • Banquet hall
  • Shop
  • Night club
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

A separate bathing tax is required. (150 yen per person)

[Application for children]

Children aged 3 and over: "Toddler (with meals/futon)"

Infants 1 to 2 years old: "Toddler (Futon only)" or "Toddler (No meals or futon required)"

Infants (0 years old) are free of charge. (no meals, no bedding)

Elementary school children will be served the same meals as adults.

Recommended spots

898m from Kinu Tateiwa Otsuribashi Bridge

2,002m from Tobu World Square

4,005m from Edo Wonderland

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