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Kinugawa Onsen Kinugawa Plaza Hotel

Ryokan

Delight in a 270-year-old hot spring managed by the same family. Popular for our two privately reservable open-air baths and the new guestrooms with gorgeous views of the valley.

Appearance image
3.6
Good
254 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Cafe
14 min walk from Kinugawa-koen Station
7 min drive from Kinugawa-Onsen Station
8 min drive from Shin-fujiwara Station
9 min drive from Ryuokyo Station
2 hr 31 min drive from Fukushima Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

3.6
Good
254 reviews from verified guests
Location3.7
Facilities & Amenities3.5
Service & Staff3.5
Comfort & Cleanliness3.9
Bath3.8
Meal3.4
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All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    3
    Posted: 20/03/2023

    お部屋はとても広くてのびのび過ごせました!!夕食もすごく豪華で満足です。ですが、客室のお風呂の底に砂の山があったりりしていつから掃除してないんだろうと思う人は思います。朝のバイキング時はプレートに汚れがついてたりなどしました。接客はとても良かったですがそういったところは改善した方がよろしいと思います。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal3
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 19/03/2023

    離れの貸切風呂が魅力的でした

    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  3. とも8241
    |
    JapanJapan
    |Age: 30s
    |
    Friends
    4
    Posted: 18/03/2023

    食事は他の口コミ見て少し不安もありましたが、とてもおいしく種類も多く大変満足です! あけびのお風呂もゆっくりできてよかったです。 ただ部屋の窓が汚かったのと、トイレの便座がオシッコの跡があり汚かったのは残念でした。

    Location3
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness2
    Bath4
    Meal5
  4. Anonymous
    2
    Posted: 16/03/2023
    Location3
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness2
    Bath3
    Meal3
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    3
    Posted: 16/03/2023

    部屋は明るくいい感じだったけれど、天井に蜘蛛の巣が。。。あと、他の方の口コミにもあったが、敷布団が1枚で次の日背中が痛かった(T_T)スタッフの対応もとても良い。お風呂も綺麗だったが、食事はイマイチ。お肉も美味しくなかったなぁ。

    Location2
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal1
  6. 1 - 5 of 254 reviews

Highlights

Recommendations and Features

Posted: 7/01/2023

Property information

Ryokan
Address
530 Kinugawa Onsentaki, Nikko-shi, Tochigi, 321-2526, Japan
Check-in time
3:00 p.m. - 6:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
160
Phone number
+81 288 76 1031
Fax number
+81 288 76 1034

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • We will warmly welcome our guests, paying attention to the physical and mental health of our staff.