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The Tokyo Station Hotel

City hotel

Directly connected to the Marunouchi south exit of JR Tokyo Station / Behold this prestigious hotel revived together with the station building.

37 reviews from verified guests
Property facilities
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Lounge
  • Bar
  • Five-minute walk to the station
  • French restaurant
  • Meeting room
1 min walk from Tokyo Station
4 min walk from Nijubashimae Station
1 min drive from Tokyo Station
2 min drive from Yurakucho Station
2 min drive from Otemachi Station
26 min drive from Tokyo International Haneda Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

37 reviews from verified guests
Facilities & Amenities4.6
Service & Staff4.7
Comfort & Cleanliness4.7
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  1. Anonymous
    Posted: 7/05/2023
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
  2. Anonymous
    |Age: 50s
    Posted: 30/04/2023


    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
  3. あんドーナツ2008
    |Age: 60s
    Family with kid(s)
    Posted: 26/04/2023

    ROOMサービスで和食とサラダを頼みましたが、お箸がついていなかったので、 再度、連絡しましたが、届くのに10分弱時間を要した事と、ランドリー袋が2名で宿泊したにも かかわらず、1枚しか用意されていなかったのが残念でした。 朝食は種類も豊富でとても美味しくて大満足でした。

    Facilities & Amenities2
    Service & Staff1
    Comfort & Cleanliness4
  4. ことのつめ
    |Age: 60s
    Family with kid(s)
    Posted: 18/04/2023

    歴史あるホテルでの滞在は、 非日常を過ごすのに最適でした。 スタッフの皆様や施設の隅々に至るまで、 おもてなしの心が行き届いており、 東京駅の駅舎内とは思えないほどの静寂が、 よりラグジュアリー感を増しているようでした。 是非また訪れたいと思いました。

    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
  5. Anonymous
    Posted: 4/04/2023
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
  6. 1 - 5 of 37 reviews


Recommendations and features

Posted: 1/07/2022

Property information

City hotel
1-9-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan
Check-in time
3:00 p.m. - 5:00 a.m.
Check-out time
12:00 p.m.
Total number of rooms
Phone number
+81 3 5220 1112
Fax number
+81 3 5220 0512

Measures against COVID


  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups


  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers


  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated


  • Front desk fitted with acrylic barrier
  • In-room check-out
  • Staff mindful of guest-to-guest contact


  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected


  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Lounge
  • Bar
  • Five-minute walk to the station
  • French restaurant
  • Meeting room
  • Body care
  • Facial care
  • Paid parkingPaid parking
  • Wi-FiWi-Fi
  • Banquet hall
  • Gift shop
  • Chinese restaurant
  • Italian restaurant

Services offered

  • Room serviceRoom service
  • 24-hour front desk24-hour front desk
  • Dry cleaningDry cleaning
  • Meal considerations (allergies)Meal considerations (allergies)
  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Bellhop
  • Fax machine
  • Wake-up call
  • Safe deposit box (front desk)
  • Newspaper (multilingual)
  • Concierge service


  • Rental wheelchairs
  • Wheelchair-accessible parking
  • Elevator available

Property type

  • City hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted
  • Rakuten Pay

Supported languages

  • Japanese
  • English

Notice from property

■A credit card or cash deposit of approximately 1.5 times the accommodation fee will be required upon arrival, and the difference will be settled upon check-out. *Excluding advance card payment

■If you are planning to hold a wedding ceremony, reception, after-party, etc., other than those held at our hotel, please let us know at the time of booking. There is information from the hotel.

(Requests to customers who have made a reservation) are posted on the facility introduction page. We kindly ask for your understanding and cooperation after confirming this before your visit.

"Questions from the hotel" are posted in the explanation of some plans, such as plans with special benefits. If you have any questions in the plan description, please answer them here. (Dinner time for plan benefits, etc.)

■Tokyo accommodation tax will be charged separately on site. If the accommodation fee is 10,000 yen or more per person per night, an accommodation tax (10,000 yen to less than 15,000 yen: 100 yen, 15,000 yen or more: 200 yen) will be charged according to the ordinance of the city. .

■If you will arrive later than the scheduled arrival time, please contact the hotel directly. If we are unable to contact you, we may cancel your reservation. note that.

■For the time being, some restaurants and shops are shortening their business hours. Please check the official website for the business details of each facility.

■If you make a reservation for a limited area plan, we may ask you to present a certificate (driver's license, My Number card, resident card, etc.) that can confirm your name and address at check-in.

■Regarding the view of "Classic" Because the JR Chuo Main Line elevated platform is adjacent, the view cannot be seen from the room. Thank you for your understanding.

■Up to 1 child under the age of 12 can share a bed with you. (Excluding extra beds. Not applicable for single use.)

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874m from Nihonbashi Bridge

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1,061m from Tokyo Takarazuka Theater

1,101m from Nijubashi Bridge

1,112m from Imperial Palace East Garden

1,181m from Tokyo Stock Exchange

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