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Hotel Grand Arc Hanzomon

City hotel

A hotel enveloped by the serene landscape of water and greenery of the Imperial Palace.

4.3
Excellent
31 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • Restaurant
  • Japanese restaurant
  • Spa / Beauty salon
6 min walk from Hanzomon Station
3 min drive from Sakuradamon Station
3 min drive from Nagatacho Station
3 min drive from Kojimachi Station
28 min drive from Tokyo International Haneda Airport
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Ratings and reviews

4.3
Excellent
31 reviews from verified guests
Location4.5
Facilities & Amenities4.2
Service & Staff4.2
Comfort & Cleanliness4.5
Bath3.9
Meal3.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 11/08/2022

    コロナ禍以降さまざまな都内ホテルに宿泊しています。今回もステイケーションで2泊しました。ツインのお部屋は充分広く快適でした。ただ、このレベルのホテルでフリーのミネラルウォーターがお部屋に無いのは大変残念だと思いました。携帯電話の充電器も部屋に備え付けになっておらず、フロントで貸し出しの申請書を記入するという一手間は今後検討し直した方がサービス向上に繋がるのではないかと思います。しかし部屋からの眺めは最高に素晴らしいので、リピートさせてもらいます。

    Location5
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness5
    Bath3
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 9/08/2022

    静かな環境が好きで、いつも利用させていただいています。概ね満足ですが、今回、ランチでレストランを利用したとき、テーブル側でのスタッフさんたちの私語が少し気になりました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 9/08/2022

    いつも皇居側のお部屋が好きで利用させていただいています。静かな環境も気に入っています。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal4
  4. Anonymous
    5
    Posted: 1/08/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  5. kenta.com
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    3
    Posted: 18/07/2022

    普通に満足です。 立地を2にしたのは、土日だと近くで夕飯を食べられる店がほぼ中華屋しか開いていないということからです。麹町まで出て居酒屋に行きましたが。 部屋からの眺望は素晴らしかったです。

    Location2
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal3
  6. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 12/07/2022

    東京の常宿です。窓から見える景色が素晴らしいと思います。フロントの方の対応も素晴らしく、立地以外は、オール5です。

    Location2
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  7. ごせ4883
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 28/06/2022

    皇居周りの散歩目的で母と宿泊しました。以前お世話になった際、客室からの景色の良さを伝えていましたので、周辺を俯瞰できるこのホテルはとてもオススメでした。夜のお食事も初めて頂きましたが、とても美味しかったです。母も気に入ってくれました!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  8. ひぃたん1229
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 14/06/2022

    今回ビジネスで利用しました。知人も宿泊していた部屋の方が良かったので次回はそのようにしようと思いました。高級感があり素敵なホテルです。また利用したいと思いました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  9. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 22/05/2022

    思っていたより部屋が広く、最上階だったので眺望もよく満足。 ただ、建物自体が古いせいか、傷や修復跡があり残念。帝国ホテルの管理運営といううことだが、警察共済時代の消耗品とかがまだ使われており一掃されていればグレードアップに感じたかも。

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal3
  10. Anonymous
    5
    Posted: 10/05/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  11. 1 - 10 of 31 reviews

Property information

City hotel
Address
1-1 Hayabusacho, Chiyoda-ku, Tokyo, 102-0092, Japan
Check-in time
2:00 p.m. - 12:00 a.m.
Check-out time
10:00 a.m.
Total number of rooms
204
Phone number
+81 3 3288 0111
Fax number
+81 3 3288 0096

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Wedding hall
  • Restaurant
  • Japanese restaurant
  • Spa / Beauty salon
  • Parking lot
  • Flower shop
  • Beauty salon
  • Banquet hall
  • Shop

Services offered

  • Home delivery
  • Fax machine
  • Wake-up call
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • City hotel

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

● According to the Tokyo Metropolitan Ordinance, accommodation tax will be levied on stays of 10,000 yen or more per person per night.

● 10,000 yen to less than 15,000 yen: 100 yen, 15,000 yen or more: 200 yen will be charged separately.

● The curfew is 24:00. However, you can go in and out 24 hours a day with the intercom.

● The amount of Rakuten points used will be displayed on the invoice.

● [Notice of change in restaurant business in the hotel] In consideration of the spread of the new coronavirus infection and the health and safety of our customers, the business hours of the restaurant in the building will be partially changed from April 13, 2020.

We apologize for the inconvenience, and thank you for your understanding and cooperation. ■ 1F Restaurant "Patio" 7: 00-21: 00

■ B1 Japanese restaurant "Gate" 11: 30-14: 00, 17: 00-21: 00 Closed on weekends and holidays * Sushi counter "Takumi" closed

■ 4F Lounge "La Mer" Reopened from July 7th 17: 00-22: 00 (Last order 21:30) Closed on Saturdays, Sundays, and holidays

■ 2F Tempura "Hagoromo" 11: 30-14: 00, 17: 00-21: 00 Closed on weekends and holidays

Recommended spots

170m from National Theater

799m from National Diet Building

948m from Nijubashi Bridge

1,018m from Chidorigafuchi Park

1,232m from Imperial Palace East Garden

1,234m from Yasukuni-jinja Shrine

1,305m from Tokyo National Museum of Modern Art

1,448m from Kokyo Gaien National Garden

1,702m from Imperial Theater

1,710m from Idemitsu Museum of Arts