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Hotel East 21 Tokyo (Okura Hotels & Resorts)

City hotel

About 30 minutes by train from Tokyo Station. Seven minutes on foot from Toyocho Station. This hotel exudes a 19th century European atmosphere.

4.3
Excellent
339 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Bar
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
10 min walk from Toyocho Station
3 min drive from Sumiyoshi Station (Tokyo Metro Hanzomon Line)
3 min drive from Kiba Station
4 min drive from Monzen-nakacho Station
25 min drive from Tokyo International Haneda Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.3
Excellent
339 reviews from verified guests
Location4
Facilities & Amenities4.1
Service & Staff4.2
Comfort & Cleanliness4.3
Bath3.9
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. kazu3609
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 18/03/2023

    朝食をたつけてもらいたかった。 でも宿泊費はリーズナブルでした。

    Location4
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 17/03/2023

    遠い

    Location1
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    4
    Posted: 13/03/2023
    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Friends
    2
    Posted: 6/03/2023

    外見から見て、部屋の感じがお粗末だった

    Location3
    Facilities & Amenities1
    Service & Staff2
    Comfort & Cleanliness1
    Bath1
  5. Anonymous
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    5
    Posted: 5/03/2023

    駅からは少し遠いですが、近隣にスーパーや飲食店があるので便利です。スカイツリーの見える部屋をご用意いただき嬉しかったです。セミダブルの部屋ですが、ビジネスホテルとは違い、部屋にゆとりがあり、バスも広かったです。また、新聞サービスもありました。朝食は、目の前で作っていただけるオムレツや美味しいパンがあり、大変満足でした。

    Location3
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  6. 1 - 5 of 339 reviews

Property information

City hotel
Address
6-3-3 Toyo, Koto-ku, Tokyo, 135-0016, Japan
Check-in time
2:00 p.m. - 12:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
394
Phone number
+81 3 5683 5683
Fax number
+81 3 5683 5775

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Other information

  • Hotel staff wear masks to prevent droplet infections and serve customers. Therefore, a smile photo that shows a smile is attached to the nameplate.

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Bar
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon