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Kurhouse Shirahama

Ryokan

Proud of our local cuisine. Unwind and refresh your mind and body in our heated pool and various hot spring baths.

Appearance image
4.2
Very Good
60 reviews from verified guests
Property facilities
  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Cafe
  • Parking lotParking lot
  • Fitness gym / Fitness clubFitness gym / Fitness club
11 min drive from Shirahama Station
17 min drive from Kii-Tonda Station
20 min drive from Asso Station
21 min drive from Kii-Shinjo Station
9 min drive from Nanki-Shirahama Airport
14 guests
    • Seasonal cuisine
    • Free parkingFree parking
    $355.67
    Includes taxes & fees
    1 room 2 guests 1 night

    This is our standard plan. ◇Cooking◇ Please enjoy authentic Japanese kaiseki cuisine made with fresh seasonal ingredients and Kishu specialties. Both dinner and breakfast are served in the restaurant or hall. Breakfast will be a Japanese meal. You can use the Kurhaus facilities free of charge on the day of check-in. ◇ There are many facilities to enjoy in the Kurhaus ◇ Hours of use Check-in until 22:00 Equipped with a wide variety of bathtubs! A boxworm that sits with its neck up in a wooden box filled with steam to promote perspiration. In addition, you can fully enjoy hot springs such as aroma baths, bubble baths, pressure baths, cascade baths, saunas, and pools. Children will be very happy with the indoor pool Swimwear is worn, so you can enjoy it with your family and friends. ◇Training zone◇ Hours of use Check-in until 21:00 ◇Large public bath◇ Hours of use From check-in to 24:00. From 6:00 to 9:00 in the morning. Enjoy the indoor and outdoor baths of Shirahama Onsen. A 5-minute walk to Ryohin Beach! There is also a 24-hour supermarket within a 10-minute walk.

    Plan details

    <Hall Dining> Standard Seasonal Flavors & Kurhaus Kishu Kaiseki☆ [Breakfast] [Dinner]

    $355.67
    Includes taxes & fees
    1 room 2 guests 1 night

    This is our standard plan. ◇Cooking◇ Please enjoy authentic Japanese kaiseki cuisine made with fresh seasonal ingredients and Kishu specialties. Both dinner and breakfast are served in the restaurant or hall. Breakfast will be a Japanese meal. You can use the Kurhaus facilities free of charge on the day of check-in. ◇ There are many facilities to enjoy in the Kurhaus ◇ Hours of use Check-in until 22:00 Equipped with a wide variety of bathtubs! A boxworm that sits with its neck up in a wooden box filled with steam to promote perspiration. In addition, you can fully enjoy hot springs such as aroma baths, bubble baths, pressure baths, cascade baths, saunas, and pools. Children will be very happy with the indoor pool Swimwear is worn, so you can enjoy it with your family and friends. ◇Training zone◇ Hours of use Check-in until 21:00 ◇Large public bath◇ Hours of use From check-in to 24:00. From 6:00 to 9:00 in the morning. Enjoy the indoor and outdoor baths of Shirahama Onsen. A 5-minute walk to Ryohin Beach! There is also a 24-hour supermarket within a 10-minute walk.

    Plan benefits
    • Seasonal cuisine
    • Free parkingFree parking
    Meals
    • BreakfastBreakfast
    • DinnerDinner
    Dining locations
    • Dinner (restaurant)Dinner (restaurant)
    • Dinner (Japanese restaurant)
    • Breakfast (restaurant)Breakfast (restaurant)
    • Breakfast (Japanese restaurant)
    Plan restrictions
    • On-site payment allowed
    • Credit card prepayment allowedCredit card prepayment allowed
Room details

From couples to families ◎: East Building 8 tatami mats [Japanese room]

14 guests

Ratings and reviews

4.2
Very Good
60 reviews from verified guests
Location4.1
Facilities & Amenities3.8
Service & Staff4.3
Comfort & Cleanliness3.9
Bath4.1
Meal4.4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    4
    Posted: 21/03/2023

    4人で泊まるわりには部屋が狭い。 夕食はおいしいです。

    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 28/02/2023

    孫と宿泊しましたが、クアハウス、大浴場、食事と全て大満足でした。 シニア夫婦や小さな子供連れファミリーには最適と思います。 ホテルスタッフ、食事処スタッフ共に大変良く教育されていて気持ち良く宿泊する事が出来ました。 孫が変お気に入りなので、また利用させて頂きます。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
    Reply from the property

    この度は、白浜町の数あるホテルの中からクアハウス白浜をお選び頂き、誠に有難うございます。私共へのお褒めのお言葉大変恐縮でございます。少しでも思い出作りのお手伝いが出来大変嬉しく思います。お忙しい中クチコミ投稿有難うございます。お孫さんとのまたのお越しを従業員一同心よりお待ち申し上げております。

    Posted: 10/03/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    4
    Posted: 28/01/2023

    1/26に宿泊しました。 アドベンチャーワールドからの距離も近く、じっくり堪能してから向かうことができました。 お部屋はキッズルームのようなスペースもあって、おもちゃで遊べて1歳の子供も楽しそうでした。 部屋の露天風呂も小ぶりではありましたが、子供が立って入れるぐらいの深さでよかったです。 おむつやおしりふきの他にも食事エプロンやお風呂の子供イスやバンボなどがあってありがたかったです。 ただ大人用のアメニティが化粧水やクレンジングなどが部屋になくて、あると信じて持ってこなかったことを後悔しました。 サービスに関しては、案内係の方が外国人だったのもあってか非常口の案内もなければ部屋の温泉のお湯の張り方などの説明などもなかったのでもう少し説明が欲しかったです。 もしくは部屋に案内の紙などがあるとありがたいです。 あと、個人的には食後のデザートを出してもらう際に食べ終わった食器は全て下げていただけると嬉しいなーと思いました。 朝食の男性のスタッフはとても親切で部屋に食事エプロンを忘れた際に代わりになるようにと紙ナプキンをくださったりと心配りがありがたかったです。 いろいろと書きましたが総合的に旅行支援で3万ちょいでおまけに6000円分のクーポンももらって、部屋に露天風呂がついていて子供にも優しく大満足の旅行でした。

    Location5
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal3
    Reply from the property

    この度は、白浜町の数あるホテルの中からクアハウス白浜をお選び頂き、誠に有難うございます。また お忙しい中当館への貴重なご意見ご感想を賜り 重ねてお礼申し上げます。しかしながらせっかくお越しい頂いたのにもかかわらず案内係の説明不足誠に申し訳ございません。今後この様な事が起こらないよう初心を忘れることなく「サービスとは何か」を今一度勉強する所存でございます。色々と至らない点がございましたのに「大満足の旅行」と言うお言葉を頂戴し大変恐縮でございます。これからもお客様のお声を真摯に受け止めサービスの向上に努めて参ります。お客様の又のお越しを従業員一同心よりお待ち申し上げております。

    Posted: 5/02/2023
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 10/01/2023

    夕ご飯のお肉が少なすぎる点と減退的にボリュームがない点のでお酒の値段をもう少し安くしてくれると満足したかも?また和室の部屋のテレビが小さすぎる点とシャワ室だけあると評価アップできたと思います。 スタッフの対応は、いいのでそこは満足できますよ。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness2
    Bath3
    Meal4
    Reply from the property

    この度は、白浜町の数あるホテルの中からクアハウス白浜をお選び頂き誠に有難うございます。 また当館への貴重なご意見ご感想を賜り重ねてお礼申し上げます。お客様のお声を大切にすぐには改善が難しい部分もございますが、もっとお客様に快適にお過ごし頂ける空間を目指し少しずつでも改善して行きたく存じます。色々とご不便な思いをさせてしまいましたのに、従業員へのお褒めの言葉大変感謝致します。お客様の又のお越しを従業員一同心よりお待ち申し上げております。

    Posted: 21/01/2023
  5. ユーmime
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 9/01/2023

    お料理も美味しいクワハウスも楽しく利用させて頂きましたが、部屋が人数に対して狭かったのと3部屋のうち1部屋がタバコ臭が気になり不快を感じました。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath4
    Meal4
    Reply from the property

    ユーmime様 この度は、白浜町の数あるホテルの中からクアハウス白浜をお選び頂き、誠に有難うございます。 しかしながらせっかくお越し頂いたのにもかかわらずおたばこの臭いで不快な思いをさせてしまい大変申し訳ございませんでした。当館には現在、完全な禁煙室が無い為お部屋にオゾン消臭をかけさせて頂いているのですが不十分だったご様子で 大変ご迷惑をおかけいたしました。今後このような事が起こらないよう今一度お部屋の確認を徹底いたしたく存じます。お料理とクアハウスは楽しんで頂けたご様子で大変嬉しく思います。お忙しい中クチコミ投稿有難うございます。ユーmime様の又のお越しを従業員一同心よりお待ち申し上げております。

    Posted: 21/01/2023
  6. 1 - 5 of 60 reviews

Property information

Ryokan
Address
3102 Shirahama-cho, Nishimuro-gun, Wakayama, 649-2211, Japan
Check-in time
3:00 p.m. - 6:00 p.m.
Check-out time
10:00 a.m.
Total number of rooms
42
Phone number
+81 739 42 4175
Fax number
+81 739 42 2705

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Other information

  • In places where it is difficult to completely decentralize, such as large communal baths and arcades, we will post a guide to avoid three crowds and call attention to them. We are also considering introducing an air purifier in all rooms.

Features and facilities

On-site facilities

  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Cafe
  • Parking lotParking lot
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Swimming poolSwimming pool
  • Banquet hall
  • Shop
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Grand bathGrand bath
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

If you arrive after 18:00 due to traffic conditions, please let us know your current location from the middle.

Please note that if you arrive after 20:00, we will not be able to prepare dinner due to food hygiene.

★ Infants: A facility usage fee of 2,000 yen (excluding tax) will be charged for children without meals and futons (2 years old to preschool).

Children from 0 to 1 year old are free of charge without meals and with existing bed. (No registration required)

Please enter the ages of all children in the remarks column.

If you need a futon for your child, we can prepare one set for 1,500 yen (excluding tax). (Available in advance and on the day)

Recommended spots

498m from Shirahama Beach (Wakayama)

1,141m from Heisogen Park

1,579m from Engetsu Island

1,735m from Kyoto University Shirahama Aquarium

1,912m from Minakata Kumagusu Museum

1,994m from Sandanbeki Cave

2,777m from Adventure World

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