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Kawaguchiko Onsen Hotel Regina Kawaguchiko

Resort hotel

All rooms boast views of Mount Fuji! Take a dip in our highly popular hot spring grand bath with a sauna. Wi-Fi available in all rooms!

4.1
Very Good
57 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
20 min walk from Kawaguchiko Station
9 min drive from Fujikyu Highland Station
10 min drive from Mt. Fuji Station
12 min drive from Gekkoji Station
2 hr 2 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
57 reviews from verified guests
Location4.2
Facilities & Amenities3.6
Service & Staff4.2
Comfort & Cleanliness4.1
Bath3.3
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    4
    Posted: 25/04/2023
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 20/04/2023

    スタッフの方の対応はとても感じが良かったです。心地よく過ごせました。 一方で、かなり老朽化が…バルコニーはボロボロで、富士山を眺める度に目に入るので残念でした。 また、とても古いホテルで設備の大きな改修はすぐには困難だとは思いますが、湯飲みではなくカップを、浴衣のみではなくパジャマと選択できるように、ポットではなくケトルに、など什器備品の類から時代にあったものに更新してほしいと思います。 あと、ユニットバスのカーテンにカビがあったのがとても不快で残念でした。

    Location4
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness3
    Bath2
  3. Kuni5976
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    5
    Posted: 17/04/2023

    古稀の祝いの記念旅行でした。雄大な富士のロケーションが素晴らしくとっても良いお部屋で満足しました。しゃぶしゃぶコースの夕食もとってもおいしくいただきました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    3
    Posted: 2/04/2023

    ホテルの部屋の加湿器はうれしい。コロナ対策も兼ねてか空気清浄機機能も付いていて良かった。が、フィルター清掃もこまめに行ってほしい

    Location3
    Facilities & Amenities2
    Service & Staff3
    Comfort & Cleanliness3
    Bath2
    Meal2
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    3
    Posted: 2/04/2023

    コロナ対策なのか朝食バイキング会場のセッティングが移動を伴い 、少々難あり

    Location3
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath2
    Meal2
  6. 1 - 5 of 57 reviews

Property information

Resort hotel
Address
5239-1 Funatsu, Fujikawaguchiko-machi, Minamitsuru-gun, Yamanashi, 401-0301, Japan
Check-in time
3:00 p.m. - 12:00 a.m.
Check-out time
11:00 a.m.
Total number of rooms
68
Phone number
+81 555 20 9000
Fax number
+81 555 72 2561

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Antiseptic solution available
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Other information

  • Certified as a Yamanashi Green Zone certified facility.

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • RestaurantRestaurant
  • Sauna
  • Meeting room
  • Spa / Beauty salonSpa / Beauty salon
  • Parking lotParking lot
  • Indoor swimming poolIndoor swimming pool
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry
  • Tennis court
  • Karaoke room
  • Grand bathGrand bath
  • Table tennis
  • Grand bath (hot spring)Grand bath (hot spring)
  • Multipurpose room

Services offered

  • Home delivery
  • Fax machine
  • Wake-up call
  • Pick-up and drop-offPick-up and drop-off
  • Dry cleaningDry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

・Dinner last order 20:30

・Cancellation without contact on the day is 100% of the accommodation fee ・Cancellation the day before 20% 80% on the day

・Separate bathing tax of 150 yen is required

・Children over 4 years old who only have breakfast will be charged 1,430 yen.

・Single rooms are available as standard twin or double rooms.   

・Currently, the breakfast venue is operated as a buffet, but it may be prepared as a set meal depending on the reservation situation.

・In order to prevent the spread of the new coronavirus, the sauna and heated pool are temporarily closed.

Recommended spots

1,300m from Fuji-Q Highland

1,841m from Kawaguchiko Tenjoyama Park Mount Kachikachi Ropeway

1,958m from Yamanashi Gem Museum

2,586m from Kawaguchiko Ohashi Bridge

2,795m from Kawaguchiko Muse Museum

3,057m from Fuji Omuro Sengen-jinja Shrine

3,104m from Kitaguchi Hongu Fuji Sengen-jinja Shrine

3,361m from Arakurayama Sengen Park

3,396m from Arakura Fuji Sengen-jinja Shrine

3,490m from Kawaguchiko Museum of Art

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