- 1.From searching for rental cars to completing your reservation
- 2.On the day of your rental
- 3.Returning your rental car
From searching for rental cars to completing your reservation
Search for rental cars
Set the time and location of your rental and return and press the Search button to display a list of rental cars that meet your criteria.
Reserve a rental car
① Choose a rental car
After finding a rental car you like, press the Select button to begin the reservation process.
② Authenticate via email
An authentication email (Confirmation email) will be sent to you. Click the link in the email to continue with the reservation.
③ Enter the applicant's information
Enter the information of the people who will be using the car, input your payment method, and click Continue.
④ Confirm your reservation details
Agree to the Rakuten Travel Rent-A-Car Terms & Conditions and click Booking Complete.
⑤ Reservation is complete
Check below to confirm or cancel your reservation.
On the day of your rental
Check below for important information about what to bring on the day of your rental.
Returning your rental car
- Return the rental car as instructed by the car rental company. It's not uncommon to miss the scheduled return time due to traffic congestion. Be sure to allow yourself plenty of time to return the car.