STEP 1 Search & Book
Rakuten Travel Rent-A-Car makes booking easy; all you need is a valid email address!
-
1. Search for a rental car
-
Input the dates, times, and locations of your planned pick-up and drop-off.
If you're planning for a one-way rental (dropping the car off at a different location than the one from which you picked it up), be sure to specify the drop-off location before searching. -
Click 'Add advanced search criteria' to specify vehicle type, request optional services, and more.
-
Click 'Search' after selecting all desired search criteria.
-
-
2. Select a rental car
-
You can filter the search results page by vehicle type and optional services. You can also order the list by price, toggle a map view of the rental locations, and more. Click 'Select' when you've found your desired car.
-
View details and select additional options for your chosen car. This page also provides valuable information such as the rental agency's location, branch information, accepted payment methods, and cancellation policy.
-
If you're planning to add additional options and/or insurance, please do so on this page.
-
-
3. Verify your email
-
Once you've decided on your rental car, click 'Go to reservation'.
-
Enter your email address and click 'Send email'.
-
An email will be sent to the address you entered. Click the link in the body of the email to proceed with the reservation.
-
-
4. Enter reservation information and confirm your details
-
Enter the following information into the form and click 'Confirm reservation'.
- Reserver information (name)
- Driver information (name, date of birth, phone number)
- Number of passengers (adults, children)
- Airline ticket information
- Payment method (in-store payment or online card payment)
*Accepted payment methods vary by rental plan. -
Confirm your reservation details, read and agree to Rakuten Travel Rent-A-Car's Terms & Conditions and Privacy Policy, and click 'Reserve'.
-
Your reservation is complete!
A confirmation email will be sent to the email address you registered. Your reservation number, confirmation key, and other important details related to your reservation will be listed in the email, so please retain it for the duration of your rental.
-
STEP 2 Required Documents
-
You will need to provide specific documents when renting a car that may differ depending on which country your original driver's license was issued from.
Check the details below for more information.
STEP 3 Pick Up Your Car
-
On the day of pick-up
-
Visit the branch of the car rental company you booked.
The branch location can be confirmed either from the reservation confirmation email or in the reservation details screen after inputting your credentials. -
Conduct the necessary rental procedures at the counter, such as providing your driver's license and required documents.
-
After receiving a brief explanation about your rental car, you're free to start driving!
See here for details on the kinds of documents needed when renting a car.
-
STEP 4 Enjoy Driving in Japan
-
The best way to enjoy your rental car in Japan is with safe driving.
Check below for key knowledge about driving in Japan!
STEP 5 Return Your Car
-
Returning your rental car
-
Fill up your rental car's gas tank prior to returning it.
-
Return it to the location specified in your reservation.
-
Check whether there are any new bumps or scratches on the car, make any final payments if needed, and you're done.
-
-
One-way rental service
One-way rental service allows you to return your car to a different branch location than the one from which you picked it up (as long as it's the same rental company).
For example, you could pick up a car in Tokyo and return it in Osaka.
One-way rental service massively increases the freedom of your trip, allowing you to enjoy your time in Japan even more.Why a one-way rental could be right for you
- Touring across Japan by carImagine picking up a car at Narita Airport in Chiba, touring Mount Fuji, Kyoto, Hiroshima, and other major destinations, then dropping it off at Kansai International Airport in Osaka.
Just like that, you can board and head off to your next overseas destination.
This style is perfect for broad-reaching travel plans across major areas of Japan.
- Sightseeing and urban travel in specialized regionsRent a car while in Kyoto to have an easy time touring Arashiyama, Nara, Lake Biwa, and other surrounding areas.
When you're done sightseeing, drop the car off at a branch location close to Kyoto Station so you can easily take public transport to your next destination (like Osaka or Kanazawa).
This makes traveling with luggage a breeze.
How to reserve a one-way rental
-
In the search form, specify a return location that's different from the pick-up location.
-
Select your preferred plan from the search results page.
-
On the optional service selection page, check the return location and one-way rental fee.
To change the return location, go back to the search results page listed in step 2 and click 'Search' again after changing it.
-
Precautions- One-way rentals may incur a separate one-way rental fee. Acceptance criteria for one-way rentals varies depending on the car rental company; be sure to check the details on the options selection page.
- If you're planning to book a one-way rental, be absolutely sure to specify the return location when making your reservation.
