<<We offer free shuttle service for customers arriving by plane>> Please contact us after arriving at Osaka Airport (Itami Airport). You will meet at the shuttle service area. Directions to the shuttle service area 1. After leaving the arrival gate, go straight and cross the connecting bridge (2nd floor). 2. There is a monorail ticket gate on your right and a down escalator on your left. Use the down escalator to go down to the 1st floor. 3. After getting off the escalator, you will find the shuttle service area on your left. *We will come to the shuttle service area to pick you up in about 5 to 10 minutes after contacting us. (There may be delays in arrival due to traffic conditions.) <<Request to customers using our service>> When departing on the day of use, you will need to bring another piece of identification in addition to your driver's license. If you are unable to bring identification such as your health insurance card, social insurance card, employee ID or student ID with your photo, please make a lump-sum payment of your usage fee with a credit card in your name (excluding debit cards, prepaid cards, etc.). Payment can be made by cash or credit card. ≪Only available at Osaka Airport! About ETC card rental≫ If you would like to rent one, please let us know when you visit the store. Please feel free to contact the store for more details.