Access [Guests departing] When you arrive at New Chitose Airport, please come to the rental car counter near Arrival Gate 3 on the 1st floor of the domestic terminal building. After completing the procedure, we will take you to the office. (Transportation between the airport terminal and the office takes about 10 to 15 minutes one way) *It may take longer during busy periods. *Departure and return are not possible within the airport terminal. *We do not accept reservations for flights outside of business hours. *About searching for the return office on your car navigation system Please set it using the map code search. [Map code 113 774 638] Pick-up and drop-off conditions *All classes of cars can be picked up and dropped off at this office. (This is the condition when returning to this office from another office.) Other information *Business hours are 7:00-21:00 from November 1st to March 31st. *Please note that we do not accept reservations for flights outside of business hours. *When making an online reservation, please enter the airline and flight number. *Please note that it is very busy during the peak season and it may take some time before your departure. *Due to business reasons, airport counter staff may not be present. We apologize for the inconvenience, but please contact us by the direct phone number provided at the counter. *After returning the car to the sales office, we will provide a shuttle to the airport terminal.