
Rakuten Global Express: Make Shopping More Convenient During Your Trip to Japan!
1. Use your personal Shopping Address and enjoy hands-free sightseeing

You may be planning to shop for sweets, alcohol, cosmetics, tableware, clothes, and more during your trip to Japan.
However, carrying a lot of souvenirs can be tiring and may prevent you from fully enjoying your trip.
If you register with Rakuten Global Express and use our unique Shopping Address service as the delivery destination when shopping, we will deliver the items you purchased at Japanese stores or e-commerce sites during your stay in Japan straight to your home.
The Shopping Address is an exclusive warehouse address issued to customers who have registered with Rakuten Global Express.
It can be used not only for items purchased at Japanese stores but also for items bought from Japanese e-commerce sites such as Rakuten Ichiba.
We store your purchases in a warehouse in Japan and then ship them overseas, so you can have multiple purchases shipped together.
Of course, you can use this service even for a single purchase.
2. Recommended for you if...
− You want to buy something that’s too big to carry around during your travels
− You want to buy items that need to be delivered later (e.g., stockouts, made-to-order items)
− You did a lot of shopping in Japan and have a lot of luggage to take back home
− You want to enjoy shopping until the last day of your trip
− You want to shop for family or friends who asked for specific items
*Please note some products cannot be shipped overseas.

3. How to use Rakuten Global Express

4. Reasons to choose Rakuten Global Express
1. Trusted brand: Part of Rakuten Group, 1.6 billion members and growing.
2. Over-sized shipping: No need to give up on a purchase just because it doesn't fit in your suitcase!
3. Benefits of later delivery: Out-of-stock or made-to-order items can be shipped together later.
4. Hands-free shopping: No need to carry heavy luggage, allowing you to enjoy your trip until the end.
5. Consolidated packaging: Multiple purchases can be shipped together, saving you shipping fees.
5. Frequently asked questions
For more details, please refer to the FAQ.
For additional support, feel free to contact Rakuten Global Express Customer Service.
We provide support in Japanese, English, Simplified Chinese, and Traditional Chinese.