About Us

Last revised on 24 January 2023

Rakuten Travel is a leading online travel agency in Japan under the Rakuten Group. Launched in 2001, it offers Japan’s broadest selection of hotels and other accommodation facilities for both leisure and business travelers, as well as package tours with airlines and more. Rakuten Travel also covers accommodations in markets around the world and offers support in 8 languages.

This website is operated by Rakuten Travel Singapore Pte. Ltd., ("RTS”), a Singapore entity (UEN 201134239M), with its registered address at 138 Market Street, #32-01, CapitaGreen, Singapore 048946.

RTS is licensed under the Travel Agents Act of Singapore (Cap. 334) under license number TA03439.

Company Profile

Registered entity: Rakuten Travel Singapore Pte. Ltd.

Travel agency registration number: Singapore Tourism Board Registered Travel Agency No. TA03439

Travel agency registration date: 18 January 2022

Travel agency registration validity period: 31 December 2023

Business office location: Rakuten Travel Singapore Pte. Ltd. 138 Market Street, #32-01, CapitaGreen, Singapore 048946

Email: trv-TRAVELIHQ@mail.rakuten.com

If you have any questions regarding your use of Rakuten Travel’s services, please see the Help Page.

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