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Susukinohara Ichinoyu

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Due to the state of emergency declaration in Kanagawa, alcoholic beverages will not be served from July 22 until the end of the state of emergency.

4.2
Very Good
233 reviews from verified guests
Property facilities
  • Vending machine
  • Spa / Beauty salon
  • Open-air bath (hot spring)
  • Grand bath
  • Parking lot
  • Grand bath (hot spring)
11 min drive from Koen-Shimo Station
12 min drive from Gora Station
13 min drive from Kami-Gora Station
14 min drive from Chokokunomori Station
2 hr 2 min drive from Mt. Fuji Shizuoka Airport
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Ratings and reviews

4.2
Very Good
233 reviews from verified guests
Location4.2
Facilities & Amenities3.6
Service & Staff3.9
Comfort & Cleanliness4.2
Bath4.4
Meal3.9
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 07/10/2022
    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. HATAKEMAN.13
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    5
    Posted: 06/10/2022

    スタッフの方が親切に対応してくれました。 部屋の露天風呂も良かったです!

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
  3. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Couple
    4
    Posted: 06/10/2022

    お部屋も綺麗だし、広さもちょうど良かったです! ただ、お風呂の脱衣所が狭いのと、 体を洗う所に、蜘蛛の巣があったり、壁がカビだらけなのが残念でした…。 温泉自体は凄く気持ちよかったです!

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
  4. Anonymous
    4
    Posted: 06/10/2022
    Location5
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 04/10/2022

    露天風呂があり、広い部屋ですごくよかった

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  6. Anonymous
    |
    JapanJapan
    |Age: 70s
    |
    Family with kid(s)
    5
    Posted: 04/10/2022

    9月27日に宿泊しました。 特に温泉が大好き人間です。 部屋付き温泉3回、大浴場2回入りました。 お湯の香り、肌さわりと温度が程良くあっているためこれほどの回数になりました。 

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  7. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Friends
    5
    Posted: 02/10/2022

    とても有意義な時間でした。 ありがとうございます。

    Location5
    Facilities & Amenities3
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  8. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 02/10/2022

    初めて宿泊しました。 温泉が良かったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  9. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Friends
    4
    Posted: 28/09/2022

    駅から少し離れているため日帰り温泉巡りは出来ないのが少し残念ですが 露天風呂も着いているお部屋なのでゆっくりできました。 朝・夕食付きでこのお値段はめちゃくちゃ満足です!

    Location3
    Facilities & Amenities2
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal4
  10. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Couple
    4
    Posted: 28/09/2022

    2022年9月26日 1泊させていただきました。別館の山側のお部屋でした。 お部屋は広く、ソファーが幅広でとても寛げました。お部屋の露天風呂も深さもあり二人で入ることができる広さでした。熱くもなく、ぬるくもない温度調整が最適で、お風呂好きの私も大満足な部屋付き露天風呂でした。 従業員の方は外国人の方も多かったですが、日本人より丁寧な接客で好感が持てました。アメニティはシャンプー、リンス、ボディソープのみで、洗顔フォームもなかったです。もう少し充実していると嬉しかったです。 料金もリーズナブルで、立地もススキの原まで歩いて行け散歩にはちょうどいい距離です。 またぜひ行きたいです!

    Location4
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  11. 1 - 10 of 233 reviews

Property information

Ryokan
Address
817-77 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa, 250-0631, Japan
Check-in time
15:00 - 18:00
Check-out time
10:00
Total number of rooms
67
Phone number
+81 460 85 5331
Fax number
+81 460 85 3025

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2021

Features and facilities

On-site facilities

  • Vending machine
  • Spa / Beauty salon
  • Open-air bath (hot spring)
  • Grand bath
  • Parking lot
  • Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call

Property type

  • Ryokan

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

Bath tax is required separately. (150 yen per person per night)

The curfew is 23:00.

■ Information on smoking cessation on the premises ■ Due to the revision of the Health Promotion Law, smoking is prohibited on the premises (including heat-not-burn tobacco) from April 1, 2020.

■ Request for reservation fee to guests staying during the year-end and New Year holidays ■

For accommodation from December 31st to 1 / 3rd, please make a partial advance payment of the accommodation fee. Please complete the procedure within 14 days from the reservation reception date in the name of the guest. Not required if the reservation reception date is after 12/16.

[Amount] Number of adults x 5000 yen [Transfer destination] Sagami Shinkin Bank Yumoto Branch Ordinary account 0160998 Account name: (F) Ichinoyu

・ Please contact yoyaku@ichinoyu.co.jp by e-mail when the payment is completed. We will reply to you to confirm the payment. (It may take a few days for confirmation)

・ Please bear the transfer fee.・ If the reservation is canceled after the transfer is completed, an administrative fee of 1000 yen will be charged for refund processing, etc., and the difference will be refunded.

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Recommended spots

534m from Little Prince Museum

667m from Lalique Museum Hakone

1,342m from Pola Museum of Art

2,559m from Hakone Ropeway

2,671m from Owakudani Valley

2,756m from Hakone Visitor Center

2,950m from Mount Kintoki

3,082m from Hakone Meissen Antique Museum

3,499m from Hakone Museum of Art

3,680m from Hakone Museum of Photography