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Hotel Mielparque Kumamoto

City hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Located in the center of Kumamoto City / About five minutes on foot from the Suidocho bus stop / Level parking available at 700 JPY for 24 hours / Free Wi-Fi available in all rooms!

4.2
Very Good
78 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • RestaurantRestaurant
  • Vending machine
  • Wedding hall
  • Five-minute walk to the station
  • Nursing room
4 min walk from Suidocho Station
1 min drive from Kuhonjikosaten Station
2 min drive from Kotsukyoku-mae Station
2 min drive from Torichosuji Station
37 min drive from Aso Kumamoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.2
Very Good
78 reviews from verified guests
Location4.3
Facilities & Amenities3.8
Service & Staff4
Comfort & Cleanliness4.2
Bath3.6
Meal3.9
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Most recent
Review score
All ratings
  1. 天昇十字鳳9019
    |
    JapanJapan
    |Age: 50s
    |
    Business
    3
    Posted: 23/09/2023

    コインランドリーや自動販売機など、小銭がちょくちょく必要な感じでしたが、ホテルのクオリティは良い方だと感じた。飲食店やコンビニまでの距離がもう少し近ければ、もっと良いかな。

    Location3
    Facilities & Amenities2
    Service & Staff4
    Comfort & Cleanliness3
    Bath3
  2. shi612
    |
    JapanJapan
    |Age: 70s
    |
    Solo
    5
    Posted: 18/09/2023

    定宿として利用しています。 朝食でオムレツを焼いてもらえるのがとても嬉しい。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 14/09/2023

    快適に過ごせました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
  4. MAAH
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    3
    Posted: 10/09/2023

    期待してたので、余計にと言うところもありましたが、施設が古く、朝のバイキングも残念でした。

    Location2
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness3
    Bath2
    Meal2
    Reply from the property

    このたびは、ホテルメルパルク熊本をご利用くださいまして、誠にありがとうございます。 当ホテルは2004年に建て替えし、オープンから約19年でございます。 客室につきましては快適にお過ごし頂けますよう順次リニューアル・リノベーションをしておりますが全客室・全設備完了までは至っていない状況であります。 今回お客様から賜りますご指摘ならびにご意見の一つ一つを大切にさせていただき、サービスレベルの向上に社員一同、懸命に取り組んで参りますので、誠に勝手ながら引き続きご愛顧賜りますようお願い申しあげます。 ホテルメルパルク熊本

    Posted: 11/09/2023
  5. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    3
    Posted: 03/09/2023

    禁煙ルームで予約、6階へ案内されました。6階エレベータ降りたらすぐにタバコの強い匂い！エレベータ横が匂いダダ漏れの喫煙ブースでした。 部屋に入ったら匂いは気にならない程度になりましたが、早朝部屋の中に喫煙ブースからの煙の匂いが入ってきて大変不快、喉が痛くなりました。 お部屋の清掃状態は良かったのですが、もう利用しないと思います。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness1
    Bath3
    Reply from the property

    この度はホテルメルパルク熊本をご利用いただきまして誠にありがとうございます。 ご指摘いただきました6階フロアのタバコの匂いにつきましてお客様にはご不快な思いをさせてしまい大変申し訳ございませんでした。 ご旅行での心安らぐひとときをご提供出来なかったこと、大変心苦しく思います。 お客様から頂いたご意見を元に社内で協議し今後改善を図ってまいります。 この度は貴重なご意見を賜りまして誠にありがとうございました。 ホテルメルパルク熊本

    Posted: 10/09/2023
  6. …
    1 - 5 of 78 reviews

Highlights

Recommendations and features

Posted: 29/06/2022

Property information
Hotel Mielparque Kumamoto's map
4 min walk from Suidocho Station
1 min drive from Kuhonjikosaten Station
2 min drive from Kotsukyoku-mae Station
2 min drive from Torichosuji Station
37 min drive from Aso Kumamoto Airport
Check-in time:
15:00 - 00:00
Check-out time:
10:00

Payment methods

Visa
MasterCard
American Express
JCB
Cash accepted
UnionPay
Rakuten Pay
City hotel
14-1 Suidocho, Chuo-ku, Kumamoto-shi, Kumamoto, 860-8517, Japan
4 min walk from Suidocho Station
1 min drive from Kuhonjikosaten Station
2 min drive from Kotsukyoku-mae Station
2 min drive from Torichosuji Station
37 min drive from Aso Kumamoto Airport
+81 96 355 6311
+81 96 325 3573
Total number of rooms
60

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Awards

Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • RestaurantRestaurant
  • Vending machine
  • Wedding hall
  • Five-minute walk to the station
  • Nursing room
  • Meeting room
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry

Services offered

  • Dry cleaningDry cleaning
  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs
  • Wheelchair-accessible front desk
  • Elevator available

Property type

  • City hotel

Supported languages

  • Japanese
  • English

Notice from property

Parking lot 1 night (24 hours) 700 yen

If you have any questions, please feel free to contact us.

Recommended spots

337m from Contemporary Art Museum Kumamoto

646m from Fujisaki Hachiman-gu Shrine

891m from Kumamoto Castle

937m from Former Residence of Natsume Soseki

971m from Kato-jinja Shrine

1,402m from Kumamoto Prefectural Art Museum

2,352m from Suizen-ji Jojuen Garden

2,477m from Tatsuta Nature Park

2,775m from Shimada Museum of Arts

4,381m from Kumamoto Zoo and Botanical Gardens

HomeJapanKumamotoKumamoto CityHotel Mielparque Kumamoto
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