navigate to top page
English (United States)
GBR
GBP

HOSHINOYA Karuizawa

Resort hotel

Listen to the sounds of the forest in this mountain village.

3.5
Good
2 reviews from verified guests
Property facilities
  • Lounge
  • Restaurant
  • Private dining
  • Pet-friendly in the building
  • Meeting room
  • Spa / Beauty salon
20 min walk from Nakakaruizawa Station
11 min drive from Shinano-Oiwake Station
11 min drive from Karuizawa Station
22 min drive from Miyota Station
1 hr 59 min drive from Shinshu Matsumoto Airport
Your search returned no results.

Ratings and reviews

3.5
Good
2 reviews from verified guests
Location4.5
Facilities & Amenities3
Service & Staff3
Comfort & Cleanliness4.5
Bath3
Meal3.5
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Couple
    5
    Posted: 26/07/2021

    ムササビツアーや蛍鑑賞など着いてから知るものが多く、もう満席ですとすべて予約制だった。 予約の際にアナウンスがでるようにしてくれたら嬉しい。 最高の立地と部屋の場所も最高でした。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Couple
    2
    Posted: 21/06/2021

    場所、建物など環境には満足した。それ以外のサービス、料理の質は普通以下でコスパはものすごく悪いと思う。 その他、食事スペースも仕切りなどはなくこの時期感染対策は大丈夫なのかとこちらの方が心配になった。そしてそもそも他の旅館などと比較してはいけないかもしれないが、接客は流れ作業に感じられ、その割にスムーズでないのが印象に残った。

    Location4
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness4
    Bath3
    Meal3

Highlights

Recommendations and features

Posted: 15/06/2022

Property information

Resort hotel
Address
2148 Nagakura, Karuizawa-machi, Kitasaku-gun, Nagano, 389-0194, Japan
Check-in time
15:00 - 00:00
Check-out time
12:00
Total number of rooms
77
Phone number
+81 570 073 066
Fax number

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • In-room check-in
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests given temperature checks during check-in

Emergency response preparation

  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Lounge
  • Restaurant
  • Private dining
  • Pet-friendly in the building
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Shop
  • Grand bath
  • Grand bath (hot spring)
  • Kids' play area

Services offered

  • Home delivery
  • Fax machine
  • Room service
  • Wake-up call
  • Pick-up and drop-off
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

* Please be sure to contact us if check-in is after the scheduled time.

* Advance reservations for dinner time, activities, and spas are possible on the official website of Hoshinoya Karuizawa (PC / smartphone). You can apply after completing the accommodation reservation.

* Please check the official website of Hoshinoya Karuizawa for information on how to deal with allergies.

* Please settle the bath tax (150 yen per adult) locally.

* If you apply for a special treatment plan, it is a simple cleaning.

* Children under the age of 12 can use existing bed (without meals or bedding) up to the same number as the room capacity.

* Reservations for meals and events are accepted on the official website. Please make a reservation from each reservation form in "Meals" and "Spend" on the official website. Even if you enter the following contact information, we will not be able to respond. Please note.

Recommended spots

134m from Karuizawa Kogen Church

354m from Karuizawa Stone Church

654m from Tasaki Art Museum

1,590m from Sezon Museum of Modern Art

2,562m from Hiroshi Senju Museum Karuizawa

3,298m from Kumoba Pond

3,439m from Le Vent Museum of Contemporary Art

3,545m from Karuizawa Picturebook Museum

3,570m from Karuizawa Erz Toy Museum

3,883m from St. Paul's Catholic Church in Karuizawa