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Shirahone Onsen Yumoto Saito Ryokan

Ryokan

An inn with a hot spring source that has been maintained for more than 280 years. The retro-modern structure of the inn offers a relaxing atmosphere.

Appearance image
4.5
Excellent
110 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Bar
54 min drive from Shinshimashima Station
58 min drive from Endo Station
1 hr 45 min drive from Kiso-Hirasawa Station
1 hr 25 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.5
Excellent
110 reviews from verified guests
Location4.2
Facilities & Amenities4.4
Service & Staff4.6
Comfort & Cleanliness4.3
Bath4.7
Meal4.4
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Most recent
Review score
All ratings
  1. Anonymous
    5
    Posted: 28/09/2023

    3世帯、大人6・子ども1・3部屋で予約しました。両親の金婚式お祝い旅行だったので慎重にお宿選びをしましたが、こちらにして大正解でした。自分も含め家族全員楽しい時間を過ごさせて頂きました。 接客はとにかく丁寧です。 お料理はお腹パンパンです。 お部屋から温泉までの道のりは少し複雑でしたが、夜は間接照明で雰囲気があります。 お部屋も防音がしっかりとされているようで、隣で子どもが泣いてもしっかり耳をすまさないと聴こえない程度でした。 また泊まりたいと思うお宿でした。 ありがとうございました!

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
  2. 楽19566286
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 25/09/2023

    大変良いお湯で疲れが取れました。 美味しいお食事とお酒で満足。そしてぐっすり朝まで眠る事が出来ました。 関係者皆様に心からありがとうございました。 来年もまたお世話になりたいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 21/09/2023

    毎年結婚記念日辺りに温泉2泊旅行を楽しんでいます。 今回は上高地散策をしたくてこちらにお世話になりました。 2泊して1番嬉しく感じたのが、従業員さんの「おもてなし」の気持ちが伝わる接客でした。 どの方もいつも笑顔です。 そして連休という事で、2日目に上高地散策を予定していた私たち。早めに出かける予定をしていたものの、出勤する途中、駐車場などの混み具合に気付いた従業員さん情報を朝食前に教えて下さり、バスで向かった方が良いのではとアドバイス頂きました。 結果大正解。 前日にお話ししていたことが、情報共有されていたようでした。 お部屋、大浴場、どちらのお風呂も満喫して、お食事もしっかり頂きました。(14キロ程歩いたはずなのに、しっかり体重が(汗)増えちゃうくらいでした。 またお伺いしたいと思います!

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    5
    Posted: 10/09/2023
    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
  5. もとみん1237
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 07/09/2023

    とてもゆっくり出来ました♪ すてな旅館でした。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal4
  6. 1 - 5 of 110 reviews
Property information
Shirahone Onsen Yumoto Saito Ryokan's map
54 min drive from Shinshimashima Station
58 min drive from Endo Station
1 hr 45 min drive from Kiso-Hirasawa Station
1 hr 25 min drive from Shinshu Matsumoto Airport
Check-in time:
15:00 - 17:00
Check-out time:
10:00

Payment methods

Visa
MasterCard
American Express
JCB
Cash accepted
Ryokan
4195 Azumi, Matsumoto-shi, Nagano, 390-1515, Japan
54 min drive from Shinshimashima Station
58 min drive from Endo Station
1 hr 45 min drive from Kiso-Hirasawa Station
1 hr 25 min drive from Shinshu Matsumoto Airport
+81 263 93 2176
Total number of rooms
51

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Bar
  • Japanese restaurant
  • Cafe
  • Banquet hall
  • Shop
  • Karaoke room
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Home delivery
  • Wake-up call

Accessibility

  • Braille
  • Rental wheelchairs

Property type

  • Ryokan

Supported languages

  • Japanese
  • English

Notice from property

①Because of the mountainous area, please plan your trip as soon as possible so that you can arrive by 17:00.

(2) Consumption tax is included in the price. (Bath tax 150 yen is not included)

③ When you come by car during the winter season (mid-November to April), please prepare tire chains and studless tires.

④ When coming from the direction of Matsumoto, the car navigation system may guide you via Norikura, but for a detour, proceed to the Kamikochi area and go to [via Sawando] to see the "Shirahone Onsen" sign. Turn right and come from Prefectural Route 300

⑤ For elementary school children, we will prepare dishes that are similar to adults. (If you are an elementary school student and would like to have a children's lunch, please contact us by phone.)

⑥ We will prepare a children's lunch for infants who have meals.

⑦ Children aged 0 to 2 (no need for a futon) are free of charge, so please do not include them in the number of people and let us know in the remarks column.

⑧ For food allergies, we will do our best to deal with only "7 specific raw materials (eggs, milk, wheat, peanuts, shrimp, buckwheat, crab)".

Recommended spots

4,209m from Zengoro Falls

4,595m from Norikura Plateau

4,695m from Ushidome Pond

5,033m from Sanbondaki Waterfalls

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