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Kamisuwa Onsen Rako Hananoi Hotel

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2020

Open-air bath overlooking Lake Suwa. Local sake bath and zero magnetic field bath available.

4.3
Excellent
233 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Wedding hall
  • Restaurant
  • Sauna
  • Meeting room
21 min walk from Kami-Suwa Station
14 min drive from Shimo-Suwa Station
16 min drive from Chino Station
17 min drive from Okaya Station
41 min drive from Shinshu Matsumoto Airport
Main building twin
25m²
12 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Late check-out
    £159.20
    Includes taxes & fees
    1 room 2 guests 1 night

    ■□━━━━━━━━━━━━━━━━━□■ For event participation and sightseeing! Standard plan with breakfast ■□━━━━━━━━━━━━━━━━━□■ You can stay leisurely from in 15:00 to out 11:00. A free plan that can be used widely for business trips and sightseeing. Dinner is not included, so you can enjoy your stay at your own pace without being bound by time. ■Breakfast■ We will prepare a buffet at the venue overlooking Lake Suwa. On quiet days, a Japanese set meal may be served. Please note. <Measures to prevent infectious diseases> Since the number of seats in the dining hall is reduced, it may be a three-part system when it is crowded. We provide tong gloves for our customers. *Depending on the date, we may prepare a Japanese bento box. ★Check-out is at 11:00♪ ★Colored yukata rentals are available for women♪ (500 yen). Stroll around the hotel in style ★There is a Chinese restaurant "Karin" in the hotel. The menu is available from around 1,000 yen for ramen. (Please note that we are closed every Thursday.) *There may be changes in the business schedule due to the short request of the prefecture. Please check the official website for details. ◇The public bath can be used from check-in until 10 the next day♪ (You cannot enter from 3:00 to 4:00 in the middle of the night due to the men's and women's changing and cleaning.) (open-air bath, local sake bath, dry sauna until 22:30) *Indoor pool: Closed for the time being (Please contact us for details.) ■Customers using a Japanese-style room■ Bedding is self-service. *Customers who make a reservation for consecutive nights may change rooms during the stay. ■■Nearby access information■■ Matsumoto Castle (50 minutes by car) Kamikochi (1 hour 20 minutes to Sawando Ohashi parking lot) Zenkoji Temple (Car/1 hour 30 minutes) Tateshina (car/40 minutes) White birch (car/50 minutes) Mishaka Pond (40 minutes by car) Shirakoma Pond (car/60 minutes)

    Plan details

    [Basic plan with breakfast] Out at 11 o'clock ☆ Stay for up to 20 hours ☆ [Breakfast]

    £159.20
    Includes taxes & fees
    1 room 2 guests 1 night

    ■□━━━━━━━━━━━━━━━━━□■ For event participation and sightseeing! Standard plan with breakfast ■□━━━━━━━━━━━━━━━━━□■ You can stay leisurely from in 15:00 to out 11:00. A free plan that can be used widely for business trips and sightseeing. Dinner is not included, so you can enjoy your stay at your own pace without being bound by time. ■Breakfast■ We will prepare a buffet at the venue overlooking Lake Suwa. On quiet days, a Japanese set meal may be served. Please note. <Measures to prevent infectious diseases> Since the number of seats in the dining hall is reduced, it may be a three-part system when it is crowded. We provide tong gloves for our customers. *Depending on the date, we may prepare a Japanese bento box. ★Check-out is at 11:00♪ ★Colored yukata rentals are available for women♪ (500 yen). Stroll around the hotel in style ★There is a Chinese restaurant "Karin" in the hotel. The menu is available from around 1,000 yen for ramen. (Please note that we are closed every Thursday.) *There may be changes in the business schedule due to the short request of the prefecture. Please check the official website for details. ◇The public bath can be used from check-in until 10 the next day♪ (You cannot enter from 3:00 to 4:00 in the middle of the night due to the men's and women's changing and cleaning.) (open-air bath, local sake bath, dry sauna until 22:30) *Indoor pool: Closed for the time being (Please contact us for details.) ■Customers using a Japanese-style room■ Bedding is self-service. *Customers who make a reservation for consecutive nights may change rooms during the stay. ■■Nearby access information■■ Matsumoto Castle (50 minutes by car) Kamikochi (1 hour 20 minutes to Sawando Ohashi parking lot) Zenkoji Temple (Car/1 hour 30 minutes) Tateshina (car/40 minutes) White birch (car/50 minutes) Mishaka Pond (40 minutes by car) Shirakoma Pond (car/60 minutes)

    Plan benefits
    • Late check-out
    Meals
    • Breakfast
Room details

Mt. Moriya and Lake ◇ 25 square meters 7F-12F [Standard] [Twin room] [Non-smoking] [Mountain view] [Nightlife view]

25m²
12 guests
No smoking
Mountain view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.3
Excellent
233 reviews from verified guests
Location4.2
Facilities & Amenities4
Service & Staff4.3
Comfort & Cleanliness4.1
Bath4.4
Meal4
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Most recent
Review score
All ratings
  1. 812さん
    |
    JapanJapan
    |Age: 70s
    |
    Solo
    4
    Posted: 30/09/2022

    湖側の部屋でしたが、夕陽が眩しく開けておけなかった事が残念でした。 展望テラスからの夜景素晴らしかったです。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 30/09/2022

    諏訪湖畔の眺めの良いホテルです。上諏訪温泉の外れで、立地的にも、温泉も期待はしていなかったのですが、まずは温泉は浴槽の数が多く、洗い場も十分は広さで、一人一人の幅もあって、余裕を持って入れました。人数が多少多くても気にならない程度です。 食事は和食懐石ですが、美味しかった!!味付けが丁度よく、土鍋炊きのご飯も美味しかった!!隣のご夫婦もこんなに美味しいのは初めてだと言っていました。食材は気取らずにでも、纏まりよく丁寧に作られていました。 浴衣も着替えができるように諸処においてあり、アメニティのしつらえもとてもよかったです。駐車場も広く止める場所を気にすることもありませんでした。唯一、お部屋に空気清浄機があればもっと良かったかなと思いました。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  3. Anonymous
    4
    Posted: 25/09/2022
    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal2
  4. Anonymous
    4
    Posted: 22/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 22/09/2022

    プールの早期再開を希望します。

    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal4
  6. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 21/09/2022

    急遽休みが取れ、夏休みにどこへも行ってなかった為思い出作りで諏訪湖方面を選び、こちらに宿泊しました。 どのスタッフの方も丁寧な対応で した。 部屋は家族4人で十分に広く、眺めもよく、掃除も行き届いており綺麗でした。10分間の花火も部屋から鑑賞でき、子ども達も興奮していました。 大浴場は熱すぎず、気持ちよく入れました。 朝食バイキングは和食洋食どちらもあり、美味しかったです。品数も沢山ありすぎるとついつい食べ過ぎてしまうので、ちょうどよかったです。 余談ですが夕食は付けておらず、湖畔沿いを散歩しながら駅方面へ。子連れ(小学生と幼児)で入れそうな店があまりなく、夕食は何とかなると安易に考えて下調べをしていなかった事を反省しました。 こちらのホテルはキャンセル料が当日の12時から発生とあり、子連れやコロナ禍で急遽行けなくなる事も考えられるので、ありがたい サービス?だと思いました。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  7. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    4
    Posted: 20/09/2022

    すぐそばに無料駐車場有り。露天風呂から諏訪湖が見える。朝食品数多し。部屋はビジネス客には問題無し。フロント対応良し。

    Location3
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness2
    Bath3
    Meal3
  8. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 13/09/2022

    このご時世、食事の間に布団をひきにくるのではなく、布団シーツセットのうえたたんであったのがとても良いとおもいました。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
    Reply from the property

    この度はRAKO華乃井ホテルにご宿泊いただきまして誠にありがとうございました。 私共もこのご時世の中で、お客様に安心してお過ごしいただきたいという思いと、宿ならではのお客様へのサービスの提供を致して参りたいという思いからどのようにしたらベストなのかを各セクション担当者と話し合いながら日々お客様のお越しをお待ちしておるところでございます。 この度は貴重な感想をお寄せいただきまして、誠にありがとうございました。 RAKO華乃井ホテル

    Posted: 19/09/2022
  9. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    4
    Posted: 12/09/2022

    60秒チェックインは問題なし。温泉がメインであり、到着後の露天風呂は良かった。朝風呂が設備故障で入れなかったのが残念。朝食バイキングは地元素材もあり良かった。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath2
    Meal4
    Reply from the property

    この度はRAKO華乃井ホテルにご宿泊いただきまして誠にありがとうございました。 また、口コミをお寄せいただき重ねてお礼申し上げます。 せっかく温泉をお楽しみにお出掛けいただきましたのに、翌朝の大浴場をご利用いただくことができず大変申し訳ございませんでした。心よりお詫び申し上げます。 今回ご利用いただきました「60秒チェックインプラン」はフロント混雑の緩和などのため、今年の春から販売を開始したプランでございます。特にご不便などはなかったとのお話しが伺え安堵いたしました。 また機会がございましたらご利用いただければ幸いでございます。 この度は誠にありがとうございました。 RAKO華乃井ホテル

    Posted: 18/09/2022
  10. Anonymous
    4
    Posted: 12/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  11. 1 - 10 of 233 reviews

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