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Unzen Onsen Kyushu Hotel

Resort hotel

All rooms with semi open-air baths. A sophisticated resort hotel recommended for couples.

4.9
Exceptional
33 reviews from verified guests
Property facilities
  • Free parkingFree parking
  • RestaurantRestaurant
  • Lounge
  • Vending machine
  • Bar
  • Wi-FiWi-Fi
29 min drive from Arie Station
29 min drive from Nishiarie Station
34 min drive from Gamaga Station
35 min drive from Fukae Station
1 hr 30 min drive from Nagasaki Airport
Semi-double bed x 2
61.98m²
2–3 guests
No smoking
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Bathtub available
  • Bath and toilet separated
    • Japanese breakfast
    • Western breakfast
    • Western dinner
    £356.13
    Includes taxes & fees
    1 room 2 guests 1 night

    【dinner】 In the main dining room, please enjoy the European-style course menu, which focuses on Western-style dishes based on history, using carefully selected ingredients with local seasonal ingredients in mind. [After dinner] Spend time at the cafe bar on the 2nd floor or the rooftop lounge. Drinks are provided free of charge for both guests. Although it is a hotel with a guest room with a hot spring, it is a feature of our hotel that we are not a stay-at-home inn, so please enjoy the hotel facilities by all means. 【breakfast】 This is a set menu where you can choose from Japanese or Western cuisine in the main dining room. [Room details] 〇Area: 61.98㎡ (Guest room: 50.67㎡ + Terrace: 11.31㎡) 〇Bathroom with semi-open-air hot spring There is no large public bath, but please feel free to enjoy it in your room at any time you like.  Unzen is a natural hot spring in a national park where bowling is not allowed. Please note that we cannot provide 100% free-flowing hot spring water, as the amount and temperature of the hot water changes depending on the weather and season, and additional heating is required. 〇In-room terrace (facing Jigokudani)  Terraces are located throughout the hotel in addition to the guest rooms.  There are many situations where parents can't take their eyes off and get restless, so we don't recommend it for small children of preschool age or younger. 〇 Walk-in closet 〇 Free wifi 〇Foreign language broadcasting 〇 We offer a comfortable sleep on a "premium class" semi-double (W120 x L195 cm) bed made by Sealy, which is used by the world's first-class hotels. 〇If you make a reservation for 3 people, 1 person will be provided with a futon. We will prepare the "AIR" (W97 x 195 cm) futon mattress made by Tokyo Nishikawa, which has gained tremendous support from many famous athletes. "In order to protect your privacy after check-in, we will lay out your futon first." 〇Bathrobes, indoor clothes, and gowns are available. 〇 Amenity set (4 types) from "AROMATHERAPY ASSOCIATES", a company established in the UK in 1985 and highly supported by aromatherapists and luxury spas around the world. Please note that the amenity set is subject to change without notice.

    Plan details

    universal design twin [Japanese breakfast] [Western breakfast] [Western dinner]

    £356.13
    Includes taxes & fees
    1 room 2 guests 1 night

    【dinner】 In the main dining room, please enjoy the European-style course menu, which focuses on Western-style dishes based on history, using carefully selected ingredients with local seasonal ingredients in mind. [After dinner] Spend time at the cafe bar on the 2nd floor or the rooftop lounge. Drinks are provided free of charge for both guests. Although it is a hotel with a guest room with a hot spring, it is a feature of our hotel that we are not a stay-at-home inn, so please enjoy the hotel facilities by all means. 【breakfast】 This is a set menu where you can choose from Japanese or Western cuisine in the main dining room. [Room details] 〇Area: 61.98㎡ (Guest room: 50.67㎡ + Terrace: 11.31㎡) 〇Bathroom with semi-open-air hot spring There is no large public bath, but please feel free to enjoy it in your room at any time you like.  Unzen is a natural hot spring in a national park where bowling is not allowed. Please note that we cannot provide 100% free-flowing hot spring water, as the amount and temperature of the hot water changes depending on the weather and season, and additional heating is required. 〇In-room terrace (facing Jigokudani)  Terraces are located throughout the hotel in addition to the guest rooms.  There are many situations where parents can't take their eyes off and get restless, so we don't recommend it for small children of preschool age or younger. 〇 Walk-in closet 〇 Free wifi 〇Foreign language broadcasting 〇 We offer a comfortable sleep on a "premium class" semi-double (W120 x L195 cm) bed made by Sealy, which is used by the world's first-class hotels. 〇If you make a reservation for 3 people, 1 person will be provided with a futon. We will prepare the "AIR" (W97 x 195 cm) futon mattress made by Tokyo Nishikawa, which has gained tremendous support from many famous athletes. "In order to protect your privacy after check-in, we will lay out your futon first." 〇Bathrobes, indoor clothes, and gowns are available. 〇 Amenity set (4 types) from "AROMATHERAPY ASSOCIATES", a company established in the UK in 1985 and highly supported by aromatherapists and luxury spas around the world. Please note that the amenity set is subject to change without notice.

    Meals
    • Japanese breakfast
    • Western breakfast
    • Western dinner
    Dining locations
    • Dinner (restaurant)Dinner (restaurant)
    • Breakfast (restaurant)Breakfast (restaurant)
Room details

Universal design twin (3rd floor with semi-open-air bath + terrace) [Premium] [Japanese-western room] [Non-smoking]

Semi-double bed x 2
61.98m²
2–3 guests
No smoking
Room facilities
  • Wi-Fi (in room, free)Wi-Fi (in room, free)
  • Bathtub available
  • Bath and toilet separated
  • Balcony / Terrace
  • Individual air conditioning
  • Air purifier
Room location
  • Middle floor
Open-air bath
  • Semi open-air bath in room (hot spring)Semi open-air bath in room (hot spring)
Amenities
  • Hairbrushes
  • Shaving cream
  • Toothbrush sets
  • Kids' slippers
  • Body soap
  • Cotton swabs
  • Pajamas
  • Cotton pads
  • Hair ties
  • Ladies' amenities
  • Bath towels
  • Tissues
  • Bathrobes
  • Slippers
  • Face towels
  • Hair dryers
  • Hand soap
  • Face wash
  • Conditioner
  • Shower caps
  • Skincare goods
  • Razors
  • Makeup remover
  • Shampoo

Ratings and reviews

4.9
Exceptional
33 reviews from verified guests
Location4.8
Facilities & Amenities4.6
Service & Staff4.8
Comfort & Cleanliness4.8
Bath4.7
Meal4.7
Sort by
Most recent
Review score
All ratings
  1. smzk-t
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 19/09/2023

    3年前に雲仙に立ち寄った際、このホテルを見ていつか泊まってみたいと思っていました。 今回、念願かなって3泊の長崎旅行の最後に宿泊。想像以上のホスピタリティに、本当に来て良かったと実感しました。 特に部屋のテラスのソファでお風呂上がりに噴煙を見ながらゆっくりビールを楽しんだ時間は忘れられない思い出となりました。 テラスにソファがあるホテルは珍しく、誰にも気兼ねせずゆっくりテラスでくつろぎたい方には是非オススメのホテルです。 夕食もスタッフのお兄さんと楽しい会話をしながら食べたことのない美味しい逸品の数々を堪能し、その他にも書ききれないほどの気持ちよさがあるホテルです! またいつか必ず行きます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
    Reply from the property

    このたびはMt.Resort雲仙九州ホテルを御利用賜りまして誠にありがとうございました。 恐れ多いお言葉をたくさん頂戴し、このたびのごに感謝と、あらためて身が引き締まる思いでおります。 またいつか、必ずのお越しをお待ちいたしております。

    Posted: 20/09/2023
  2. ちこちびとら
    |
    JapanJapan
    |Age: 60s
    |
    Friends
    5
    Posted: 11/09/2023

    9/10に初めて宿泊させて頂きました。 スタッフの丁寧の接客に癒されました。 部屋から見る雲仙地獄は圧巻でした。 柔らかい泉質のお風呂も気持ち良かったです。 お料理も素晴らしく美味しく頂きました。 必ず又訪れたい宿です。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    このたびはMt.Resort雲仙九州ホテルを御利用賜りまして誠にありがとうございました。 必ずまた訪れたいとの御感想を大変嬉しくホテルスタッフ一同励みに頑張ってまいります。 今後ともどうぞよろしくお願いいたします。

    Posted: 20/09/2023
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 09/09/2023

    9月8日(金)から宿泊しました。チェックイン前に荷物を預かってもらい、雲仙地獄を先に散策しました。チェックイン後、早速、カフェバーに行って、無料のアルコールやビネガーを頂きました。夕食に出された真鯛の蒸し焼きや長崎和牛ランプの炭焼きは非常においしかったです。食後も、カフェバーに行って、ビールが飲めたのも最高でした。お風呂は、各部屋に設置のタイプでしたが、いつでも何回でも入れるので、良かったです。朝食は、和食を選択しましたが、鯛と煮アサリを添えた特製ダシの卵かけご飯は絶品でした。欲を言えば、おかわりが出来ればなお良かったです。また、雲仙に旅行に行った際には、是非、宿泊したいと思います。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    このたびはMt.Resort雲仙九州ホテルを御利用賜りまして誠にありがとうございました。 早速に御感想を頂戴し恐れいります。 「また宿泊したい」とのお声を励みに、スタッフ一同力を合わせてまいります。 機会がございましたらまたどうぞお越しをお待ちいたしております。

    Posted: 10/09/2023
  4. やま よし
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 04/09/2023

    初めて利用させていただきましたが、さすがに雲仙を代表するホテルです。 宿泊させていただいてよかったです。 朝食の、ビーフシチューがとても美味しく 買って帰ろうかと思ったのですが、既に売切れでした・・・ 残念。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    このたびはMt.Resort雲仙九州ホテルを御利用賜りまして誠にありがとうございました。 お喜びのお声をお届けくださり、仕事の励みでございます、なにかと不行き届きではございますがこれからもご縁をいただければ幸いです。 どうぞよろしくお願いいたします。

    Posted: 10/09/2023
  5. 373買い物
    |
    JapanJapan
    |Age: 20s
    |
    Family with kid(s)
    5
    Posted: 19/08/2023

    8月17、18日の一泊二日の家族旅行で離れを予約し宿泊させていただきました。館内の雰囲気はもちろん、特に気に入ったのが、男性スタッフの対応の良さです。雲仙地獄を回ろうとした時には、雲行きが怪しかったので、傘の準備をしてくださったり、改装のお話、夕食の際にはお料理のことはもちろん、九州出身なのでホークスの話題など、話の引き出しをたくさん持たれている方で、私情を含めたたわいもない話をしてくださり、心身ともに温かい気持ちで過ごすことができました。ホテルライフはもちろんですが、行き届きすぎたサービスにただただ感心をしていました。 ※チェックアウト時に室内にメッセージを残させていただいたくらい、感動しました! 四季を通して楽しめる宿だとお聞きしましたので、また別の時期に宿泊させていただきたいです。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
    Reply from the property

    このたびはMt.Resort雲仙九州ホテルを御利用賜りまして誠にありがとうございました。 お喜びのお声をお届けくださり、スタッフ一同仕事の励みになりました。 お客様との心の交流を持たせていただくこともスタッフとしてはサービス業のやりがいの一つです。これからもどうぞお気軽にお声かけいただきながら、よりよい関係性を築いていければと思います。 なにかと行き届きませんが、もし機会がございましたら是非お越しをお待ちいたしております。

    Posted: 01/09/2023
  6. 1 - 5 of 33 reviews

Highlights

Recommendations and features

Posted: 30/06/2022

Property information
Unzen Onsen Kyushu Hotel's map
29 min drive from Arie Station
29 min drive from Nishiarie Station
34 min drive from Gamaga Station
35 min drive from Fukae Station
1 hr 30 min drive from Nagasaki Airport
Check-in time:
15:00 - 20:00
Check-out time:
11:00

Payment methods

Visa
MasterCard
American Express
JCB
Cash accepted
UnionPay
Resort hotel
320 Obamacho Unzen, Unzen-shi, Nagasaki, 854-0697, Japan
29 min drive from Arie Station
29 min drive from Nishiarie Station
34 min drive from Gamaga Station
35 min drive from Fukae Station
1 hr 30 min drive from Nagasaki Airport
+81 957 73 3733
Total number of rooms
25

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to fill out COVID inquiry during check-in

Features and facilities

On-site facilities

  • Free parkingFree parking
  • RestaurantRestaurant
  • Lounge
  • Vending machine
  • Bar
  • Wi-FiWi-Fi
  • Cafe

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Supported languages

  • Japanese

Notice from property

Cancellation on the day will be charged 100% of the accommodation fee.

Accommodation charges include service charges and consumption tax.

A bath tax of 150 yen (1 adult) is required separately.

We would like our customers to have a relaxing