navigate to top page
English (United States)
GBR
GBP

Shiratama no Yu Kahou

Ryokan

Ranked fourth overall among Japan's 100 Best Hotels and Ryokans selected by professionals in 2021. Shiratama-no-yu hot is one of the most sulfur-rich hot springs in Japan.

4.7
Exceptional
155 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
12 min drive from Tsukioka Station
22 min drive from Shibata Station
53 min drive from Niigata Airport
20.25m²
1–6 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Rakuten exclusiveRakuten exclusive
    £301.48
    Includes taxes & fees
    1 room 2 guests 1 night

    From casually enjoying comfort and social gatherings, From stays that also serve as important celebrations and anniversaries that cannot fail, Kaho's high-quality standard that can be entrusted with peace of mind. The form of your desired accommodation starts with this plan. Please feel free to contact us for surprise productions and additional orders. ■ About dinner Venue: Japanese restaurant private room or banquet hall ([In-room dining] may be available depending on the date) Contents: Kaho's basic "Japanese Kaiseki meal" will be prepared. We strive to bring out the flavor of each ingredient, including seafood, mountain produce, and local produce. * We do not accept the designation of the venue. Please feel free to contact us if you have any special circumstances or would like to request a chair seat. *If you are allergic to 7 specific raw materials, please let us know when you make a reservation. A separate fee will be charged for changes to the content of the dish depending on your likes and dislikes. ■ About breakfast Venue: Convention Hall Contents: More than 80 kinds of Japanese, Western, and Chinese dishes will be prepared in a “buffet style”. There is a wide variety of items on offer, from local cuisine to children's favorite menus. *We may change the venue or prepare a Japanese breakfast set menu due to circumstances. ■ Child price (tax included) / Children's price is set at a fixed price ・Elementary school student (with meals and bedding): ¥14,300 ・Infant (3 to 6 years old: with meals and bedding): ¥11,000 / We will prepare a "Lunch Kaiseki" for children. ・Infants (1 to 2 years old: only meals provided/no bedding required): ¥7,700/We will prepare a "Lunch Kaiseki" for children. ・Infant (1-2 years old: only bedding provided/no meal required): ¥4,950 ・Infants (1 to 2 years old: no meals or bedding required): ¥2,200 ・Infants (0 years old): Free → Please let us know in the remarks column when applying, do not include it in the number of people. * Children's bedding is prepared with "the same bedding as adults".

    Plan details

    Kaho's standard full of joy and relaxation ☆ High-quality standard plan [Breakfast] [Dinner]

    £301.48
    Includes taxes & fees
    1 room 2 guests 1 night

    From casually enjoying comfort and social gatherings, From stays that also serve as important celebrations and anniversaries that cannot fail, Kaho's high-quality standard that can be entrusted with peace of mind. The form of your desired accommodation starts with this plan. Please feel free to contact us for surprise productions and additional orders. ■ About dinner Venue: Japanese restaurant private room or banquet hall ([In-room dining] may be available depending on the date) Contents: Kaho's basic "Japanese Kaiseki meal" will be prepared. We strive to bring out the flavor of each ingredient, including seafood, mountain produce, and local produce. * We do not accept the designation of the venue. Please feel free to contact us if you have any special circumstances or would like to request a chair seat. *If you are allergic to 7 specific raw materials, please let us know when you make a reservation. A separate fee will be charged for changes to the content of the dish depending on your likes and dislikes. ■ About breakfast Venue: Convention Hall Contents: More than 80 kinds of Japanese, Western, and Chinese dishes will be prepared in a “buffet style”. There is a wide variety of items on offer, from local cuisine to children's favorite menus. *We may change the venue or prepare a Japanese breakfast set menu due to circumstances. ■ Child price (tax included) / Children's price is set at a fixed price ・Elementary school student (with meals and bedding): ¥14,300 ・Infant (3 to 6 years old: with meals and bedding): ¥11,000 / We will prepare a "Lunch Kaiseki" for children. ・Infants (1 to 2 years old: only meals provided/no bedding required): ¥7,700/We will prepare a "Lunch Kaiseki" for children. ・Infant (1-2 years old: only bedding provided/no meal required): ¥4,950 ・Infants (1 to 2 years old: no meals or bedding required): ¥2,200 ・Infants (0 years old): Free → Please let us know in the remarks column when applying, do not include it in the number of people. * Children's bedding is prepared with "the same bedding as adults".

    Plan benefits
    • Rakuten exclusiveRakuten exclusive
    Meals
    • DinnerDinner
    • BreakfastBreakfast
    Dining locations
    • Dinner (private dining room)
    • Breakfast (restaurant)Breakfast (restaurant)
Room details

12.5 tatami [Standard] [Japanese room] [Non-smoking]

20.25m²
1–6 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.7
Exceptional
155 reviews from verified guests
Location4.4
Facilities & Amenities4.6
Service & Staff4.7
Comfort & Cleanliness4.7
Bath4.8
Meal4.5
Sort by
Most recent
Review score
All ratings
  1. haya725
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 02/10/2023

    全体のサービスがどこもすばらしかったです。 食事の際、ちょっとしたトラブルも丁寧に対応いただきました。 また、伺いたいと思います。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  2. クシオのクシオ
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 25/09/2023

    9月23日に宿泊しました。 お出迎え時のスタッフの数および対応、フロントスタッフの対応・部屋まで案内するスタッフ等、全体的に素晴らしく、ホスピタリティをすごく感じました。 特に夕食会場で担当された方の対応はホント素晴らしく、見習いたいと感じてしまうほどです。 夕食時に事前にオーダーしておいた飲み物は1つだけでしたが、当方は二人でしたので、1つの飲み物を2つのグラスに分ける提案・持ってきていただけるなど、今までにない非常に高いホスピタリティを感じました。 また料理も温泉も部屋も庭園も素晴らしく、「また宿泊したい!」とホント思い、近々でまた宿泊予約する予定です。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. 食べ道楽
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 16/09/2023

    出迎えから受付、部谷までの案内及び説明等丁寧な対応でとても良かった。1階ラウンジでは18時迄無料のドリンクとスイ―ツがありお得感最高です。お風呂、食事もとても良かったです。

    Location5
    Facilities & Amenities2
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 12/09/2023

    嫁と娘の誕生日お祝いで、美味しいご飯が、食べれる宿を探してました。華凰さんを 見つけて いろいろ調べて 一目惚れしました。実際に2泊宿泊させていただいて サプライズプレゼントにも協力してもらい 誕生日プレゼントまで、用意して貰えました。 すべての従業員の方たちホスピタリティに感動しました。 また、すぐに ご飯が食べに行きたくなる宿でした。 全て 満点 です。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 11/09/2023

    家族4人でお世話になりました。お迎えからフロント、案内係のお姉さん皆さんが笑顔で対応してくれてしました。夕飯もお風呂も全てにおいて満足です!家族対抗卓球大会も盛り上がりました!色々な口コミがあり少し不安でしたが、全く問題なしでした。また、すぐに予約をさせて頂きました!皆さんこれからも頑張って下さい!

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 155 reviews

Highlights

Recommendations and features

Posted: 17/06/2022

Property information
Shiratama no Yu Kahou's map
12 min drive from Tsukioka Station
22 min drive from Shibata Station
53 min drive from Niigata Airport
Check-in time:
15:00 - 19:30
Check-out time:
10:00

Payment methods

Credit Card Payment
Credit cards accepted
Cash accepted
Ryokan
134 Tsukioka Onsen, Shibata-shi, Niigata, 959-2395, Japan
12 min drive from Tsukioka Station
22 min drive from Shibata Station
53 min drive from Niigata Airport
+81 254 32 1511
Total number of rooms
110

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • In-room check-in
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Wedding hall
  • Private dining
  • Sauna
  • Meeting room
  • Cafe
  • Midnight snack corner
  • Indoor swimming poolIndoor swimming pool
  • Banquet hall
  • Shop
  • Privately reservable bathPrivately reservable bath
  • Jet bath
  • Night club
  • Karaoke room
  • Grand bathGrand bath
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Room serviceRoom service
  • Dry cleaningDry cleaning
  • Meal considerations (allergies)Meal considerations (allergies)
  • Meal considerations (elderly)Meal considerations (elderly)
  • Home delivery
  • Fax machine
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Supported languages

  • Japanese
  • English

Notice from property

A separate bathing tax is required. (150 yen per adult)

Recommended spots

714m from Tsukioka Karion Park

4,272m from Ichishima-tei Residence

Get the app