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The Ritz-Carlton Osaka

City hotel

An unforgettable luxury experience at a hotel reminiscent of an 18th-century European aristocratic mansion.

4.7
Exceptional
26 reviews from verified guests
Property facilities
  • Lounge
  • Bar
  • Wedding hall
  • Restaurant
  • Private dining
  • Sauna
5 min walk from Nishi-Umeda Station
2 min drive from Kitashinchi Station
2 min drive from Shin-Fukushima Station
2 min drive from Osaka Station
19 min drive from Osaka International Airport
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Ratings and reviews

4.7
Exceptional
26 reviews from verified guests
Location4.4
Facilities & Amenities4.7
Service & Staff4.7
Comfort & Cleanliness4.9
Bath4.6
Meal4.6
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Most recent
Review score
All ratings
  1. りぼん622
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 31/08/2022

    自分へのご褒美で宿泊しました。一部分ではありますが、今までよりサービスが低下したように感じました。しかしアメニティなどは以前同様で癒されました。おやすみの準備も時間通りに丁寧にしていただき気持ち良く過ごせました。見ないふりをしましたがキャスト同士で注意する時は見えない場所でしてもらえるとありがたいです。

    Location3
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal3
  2. Anonymous
    5
    Posted: 11/08/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    5
    Posted: 26/07/2022

    クラブラウンジのアフタヌーンティーが最高でした! サービス、設備、備品すべて一流でリッチな気分を味わえました。 またぜひ利用したいです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    5
    Posted: 26/07/2022

    デラックスツインのお部屋は角部屋だったので、2方向の夜景が見れ最高でした! クラブラウンジの食事も美味しくラウンジの食事だけで充分でした。とても満足です。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Solo
    5
    Posted: 26/07/2022

    クラブフロアを利用しました。 5回の食事を楽しめ、お腹も心も満たされました! ぜひまた利用したいです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. ペックM
    |
    JapanJapan
    |Age: 50s
    |
    Couple
    4
    Posted: 19/07/2022

    国内でのクラブフロア宿泊は初めてでした。 食事やドリンクのサービス等満足しました。 只、クリーニングのサービスがあるとの事でチェックイン後すぐに頼んだら翌日の18時に仕上がると聞いて一泊なので利用できませんでした。そこだけがちょっと残念でした。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  7. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    4
    Posted: 19/07/2022

    プロポーズと誕生日を兼ねて利用しました。 リクエストにもお応えしていただいて大変良かったです。 写真撮影を依頼した際も数パターン撮っていただいたりと非常に親切に対応頂きました。 また機会があれば泊まりたいです。

    Location4
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal5
  8. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    5
    Posted: 09/07/2022

    クラブフロアに宿泊させていただきました。お部屋もフロア全体も落ち着いた感じでかつ豪華、スタッフの対応も非常によく素敵な時間を過ごせました。フードプレゼンテーションもどれもとてもおいしかったです。また機会があれば是非宿泊したいです。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  9. Anonymous
    4
    Posted: 27/06/2022
    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal4
  10. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Friends
    5
    Posted: 27/06/2022

    今回初めてクラブフロアへ宿泊しました。ホテル全体が落ち着いた雰囲気で ゆっくりと楽しい時間を過ごせました。ありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  11. 1 - 10 of 26 reviews

Property information

City hotel
Address
2-5-25 Umeda, Kita-ku, Osaka-shi, Osaka, 530-0001, Japan
Check-in time
15:00 - 00:00
Check-out time
11:00
Total number of rooms
291
Phone number
+81 6 6343 7000
Fax number
+81 6 6343 7001

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier

Rooms

  • Antiseptic solution available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared

Features and facilities

On-site facilities

  • Lounge
  • Bar
  • Wedding hall
  • Restaurant
  • Private dining
  • Sauna
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Indoor swimming pool
  • Flower shop
  • Fitness gym / Fitness club
  • Banquet hall
  • Swimming pool
  • Shop
  • Bakery
  • Jet bath

Services offered

  • Meal considerations (allergies)
  • Home delivery
  • Fax machine
  • Room service
  • Wake-up call
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • City hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

Upon arrival, we ask you to register or deposit your credit card. ‥

Facilities in the fitness gym, indoor pool, jacuzzi (indoor / outdoor) and spa area (private lockers, bath & sauna) are not available during the period.

From January 1, 2017, the Osaka Prefectural Ordinance will impose an accommodation tax on guests staying at hotels or inns in Osaka Prefecture. Please note that an accommodation tax will be charged separately from the accommodation fee.

■ For customers using the club floor ■ Customers staying on the club floor will check in on the 34th floor. Please speak to the lobby staff when you come. We will guide you to the 34th floor club lounge.

■ Notes ■ This plan is not applicable to groups and groups of 10 rooms or more or 15 people or more. If the hotel considers a group or group of 10 rooms or more or 15 people or more to be a group, the person who made the reservation by phone

We may contact you. Please note that the hotel will cancel the reservation if the reservation person cannot be contacted at this time. Also, if the hotel considers the reservation to be for resale regardless of the number of people.

Please note that the hotel will cancel the reservation.

■ Changes from Sunday, March 1, 2020 <Breakfast> Restaurant Italian Cuisine A breakfast buffet at Splendido will be served as a set menu for the time being.

<Club Lounge> For the time being, breakfast will be served as a set menu at Splendid. At other times, we will prepare a 3-tier plate.

■ From Friday, March 6, 2020, the fitness center will not be available to hotel guests for the time being.

Recommended spots

198m from Osaka Shiki Theater

652m from Festival Hall

680m from Symphony Hall

744m from Osaka National Museum of Art

796m from Osaka Science Museum

854m from Bank of Japan Osaka Branch Old Building

921m from HEP Five Shopping Mall

1,110m from Osaka Public Nakanoshima Library

1,184m from Osaka City Central Public Hall

1,278m from Umeda Arts Theater