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Ureshino Onsen Hotel Kasuien

Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Japanese-Style Hotel Award 2021

Proudly offering the highest open-air bath in Ureshino. Listed in the Michelin Guide and considered one of the most popular inns in Japan for senior citizens.

4.3
Excellent
236 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Bar
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
16 min drive from Sonogi Station
22 min drive from Chiwata Station
29 min drive from Hizen-Kashima Station
29 min drive from Nagao Station
35 min drive from Nagasaki Airport
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Ratings and reviews

4.3
Excellent
236 reviews from verified guests
Location4.1
Facilities & Amenities4
Service & Staff4.3
Comfort & Cleanliness4
Bath4.3
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    4
    Posted: 28/09/2022

    お風呂が良かった。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal4
  2. Anonymous
    4
    Posted: 28/09/2022
    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
  3. Anonymous
    5
    Posted: 27/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal5
  4. きんちゃん08011108
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 22/09/2022

    食事朝夕美味しく頂き、有難う御座いました。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
  5. mmミー
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    5
    Posted: 19/09/2022

    予約の問い合わせなど、宿泊前からとても丁寧な対応で、宿泊日までが楽しみでした。 旅館は古いですが、掃除が行き届き清潔です。 お料理もとても美味しく頂いたのですが、やはり量が多く少し味が濃いものもありました。 さすが嬉野。お湯が最高で、母も大満足。また来年行きたい。と言っていました。 またよろしくお願いします。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  6. ヒロみどか
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    5
    Posted: 19/09/2022

    美肌温泉が何と言っても最高。9回の屋上露天風呂に4回入りました。料理も夕食、朝食ともに美味しかったです。食事の際の中居さんのおもてなし、気持ちの良い接待、笑顔が最高でした。また行きます。

    Location4
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal4
  7. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 17/09/2022

    素泊まりで予約しましたが前日に夕飯付きに変更。とても美味しく、変更してよかったです。未就学児連れなので、畳とお布団で大正解。お部屋もお風呂も掃除が行き届いていて快適でした。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  8. Anonymous
    4
    Posted: 16/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  9. Anonymous
    4
    Posted: 15/09/2022
    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal4
  10. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 12/09/2022

    温泉の質が良いです。肌ツルツルになりました。豆腐、お肉がとても美味しくお酒がすすみました。また遊びに行きます。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  11. 1 - 10 of 236 reviews

Highlights

Recommendations and features

Posted: 01/07/2022

Property information

Ryokan
Address
333 Ureshinomachi Iwayagawachi, Ureshino-shi, Saga, 843-0304, Japan
Check-in time
15:00 - 19:30
Check-out time
10:00
Total number of rooms
62
Phone number
+81 954 42 2111
Fax number
+81 954 43 1816

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Japanese-Style Hotel Award 2021
Rakuten Travel Bronze Award 2020
Rakuten Travel Japanese-Style Hotel Award 2020

Features and facilities

On-site facilities

  • Lounge
  • Vending machine
  • Bar
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Shop
  • Open-air bath (hot spring)
  • Karaoke room
  • Grand bath
  • Grand bath (hot spring)

Services offered

  • Home delivery
  • Wake-up call
  • Pick-up and drop-off

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • Korean
  • Chinese
  • English

Notice from property

Please be sure to contact us if check-in is after 19:00.

Bath tax is required separately (150 yen per person)

Supper time starts from Monday to Thursday at 18:00 and ends at 19:30.

Depending on the situation, the 20:00 start will be the final start.

If you are using a Japanese-style room, all those who arrive after 18:00 will be laid out in advance.

If you do not inform us of the dinner time in advance, you may not be able to use it after 19:30. Please be sure to let us know in advance.

Recommended spots

4,115m from Marchen Mura