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Hotel Well Season Hamanako

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Silver Award 2020

Rakuten Travel Award winner for three years in a row! Hot spring resort on the shores of Lake Hamana. Free admission to Hanasaki no Yu and Hamanako Palpal amusement park (excluding holidays).

4.6
Excellent
1,230 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Sauna
14 min drive from Higashi-Tsuzuki Station
15 min drive from Tsuzuki Station
17 min drive from Hamanako-Sakume Station
18 min drive from Kiga Station
1 hr 7 min drive from Mt. Fuji Shizuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.6
Excellent
1,230 reviews from verified guests
Location4.5
Facilities & Amenities4.4
Service & Staff4.6
Comfort & Cleanliness4.5
Bath4.5
Meal4.6
Sort by
Most recent
Review score
All ratings
  1. あっちま1982
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 29/09/2023

    キッズスペースがとても綺麗で充実してるので、子供が楽しめました。 食事も離乳食やお菓子が用意されてて、とても助かりました。 また子供とぜひ利用したいと思えるホテルでした。

    Location4
    Facilities & Amenities5
    Comfort & Cleanliness4
    Bath4
    Meal4
  2. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 28/09/2023

    スカイコート棟に宿泊したため、レストランや大浴場までは、高かったです!! 他のお客さんたちも子連ればかりでした。 0歳と2歳の子を連れて行きましたが、とっても楽しんでました! レストランでは、抱っこ紐してたらお手伝いをしてくれたりとても嬉しかったです。 キッズスペースは、木の温もりを感じられてよかったです! 売店でおもちゃを売ってるのもよかったです! また利用したいです!

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal4
  3. Anonymous
    0
    Posted: 27/09/2023
    Meal3
  4. Anonymous
    0
    Posted: 27/09/2023
    Bath4
  5. Anonymous
    0
    Posted: 27/09/2023
    Service & Staff4
  6. 1 - 5 of 1230 reviews
Property information
Hotel Well Season Hamanako's map
14 min drive from Higashi-Tsuzuki Station
15 min drive from Tsuzuki Station
17 min drive from Hamanako-Sakume Station
18 min drive from Kiga Station
1 hr 7 min drive from Mt. Fuji Shizuoka Airport
Check-in time:
14:00 - 19:00
Check-out time:
10:00

Payment methods

Credit cards accepted
Visa
MasterCard
American Express
JCB
Cash accepted
Resort hotel
1891 Kanzanjicho, Nishi-ku, Hamamatsu-shi, Shizuoka, 431-1209, Japan
14 min drive from Higashi-Tsuzuki Station
15 min drive from Tsuzuki Station
17 min drive from Hamanako-Sakume Station
18 min drive from Kiga Station
1 hr 7 min drive from Mt. Fuji Shizuoka Airport
+81 53 487 0561
Total number of rooms
122

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Antiseptic solution available
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Other information

  • ●We ask that you take your temperature upon arrival. If you are confirmed to have a fever of 37.5 degrees or higher, we may ask you to refrain from staying according to the instructions of the medical institution / public health center. ●Wearing a mask inside the building is at the discretion of the customer.

Awards

Rakuten Travel Silver Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Sauna
  • Meeting room
  • Midnight snack corner
  • Banquet hall
  • Shop
  • Izakaya corner
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Home delivery
  • Trouser press (inquire with staff)
  • Luggage storage

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Supported languages

  • Japanese
  • English

Notice from property

If you apply for the 1 night 2 meals (dinner buffet) plan, please let us know your preferred meal time. [Part 1] 17:00-18:45 or [Part 2] 19:15-21:00

★Children from 3 years old to preschool age: Please enter the number of people in "Infant (with meal and futon)" if meals are included, and in "Infant (with futon)" if staying without meals. (Excluding plans for adults only)

*"Infant (meal included)" and "Infant (no futon/meal required)" are not set, so you cannot make a reservation if the number of people is included.

★Children under the age of 2: Please enter the age and number of children in the "Remarks" column, and pay the hotel usage fee of 1,100 yen separately at the hotel. (Excluding plans for adults only)

* [About the number of children sharing a bed] Up to 5 people per room including adults

Please pay 150 yen bathing tax (per person) on site for adults only.

In the case of cancellation due to customer circumstances, a cancellation fee will be charged based on the accommodation agreement.

Recommended spots

91m from Hamanako Palpal Theme Park

610m from Kanzan-ji Temple

1,209m from Hamamatsu City Zoo

1,523m from Hamamatsu Flower Park

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