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Hamanako Wanwan Paradise Hotel

Ryokan

An inn that boasts mouth-watering cuisine and offers views of the lake from all guest rooms and the open-air bath. Covid infection preventive measures are in place.

4.3
Excellent
252 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Pet-friendly in the building
12 min drive from Higashi-Tsuzuki Station
13 min drive from Tsuzuki Station
14 min drive from Hamanako-Sakume Station
15 min drive from Kiga Station
1 hr 4 min drive from Mt. Fuji Shizuoka Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.3
Excellent
252 reviews from verified guests
Location4.4
Facilities & Amenities3.9
Service & Staff4.3
Comfort & Cleanliness4.2
Bath4.1
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Friends
    5
    Posted: 25/09/2023

    お部屋も広く、食事も個室を予約しましたが大変満足で、ペットにもスタッフさんたちみんな優しく、ペットも人もパラダイスでした★ 屋内に広めのドッグランがありますが、夜、ホテルまわりをお散歩させるには街灯が少なく暗いです。 私たちのペット2頭は屋内で排泄することは普段からないのですが、一応オムツを着けました。 強制でなくても、ホテル側からオムツを着けること事をオススメしていただけると臭いや汚れが軽減できるのではないのかなと思いました。 総合的にとても満足でしたので、また利用したいです! ありがとうございました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 17/09/2023

    大変快適に過ごす事ができました♪ 新しいドッグランも予想以上に良かったです。また宜しくお願いしますU^ェ^U

    Location5
    Facilities & Amenities2
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  3. sakurahima01011015
    |
    JapanJapan
    |Age: 60s
    |
    Family with kid(s)
    4
    Posted: 12/09/2023

    犬連れには嬉しい施設だと感じました。ごく近所に動物園があるのも良かったです。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    1
    Posted: 28/08/2023

    2023年8月9日、和モダン上階確約禁煙プランで宿泊しました。 部屋に入った途端強烈なおしっこの臭い。景色を楽しむどころではなく窓全開。犬も嗅ぎ回り落ち着かずマナーベルト必須。見てないうちに粗相して無いか畳、柱、見て回りましたが、とにかく畳にも柱にも染みついた臭い。耐え難く、部屋備え付けの消臭スプレーを使うも効果は感じられず、ファブリーズ買いに行きました。 我が子もトイレシートを使って室内でおしっこさせるし、粗相する事もある。台風の影響下、清掃の時間帯窓を開けての換気が出来なかったかもしれません。ある程度は我慢しなければとは思いますが辛かったです。 チェックアウトの際に臭いの件お伝えした所、空室があれば部屋を替えて頂けたそうで、我慢しないで申し出れば良かったなとも思いましたが、空室無かったらどうなるのかな? お風呂も広々気持ち良く、スタッフの皆様も丁寧で、観光拠点にもピッタリな良いホテルだと思うので、クリーニングや畳替え等、臭い対策強化をお願いしたいです。

    Location4
    Facilities & Amenities1
    Service & Staff1
    Comfort & Cleanliness1
    Bath3
  5. Anonymous
    4
    Posted: 28/08/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  6. 1 - 5 of 252 reviews
Property information
Hamanako Wanwan Paradise Hotel's map
12 min drive from Higashi-Tsuzuki Station
13 min drive from Tsuzuki Station
14 min drive from Hamanako-Sakume Station
15 min drive from Kiga Station
1 hr 4 min drive from Mt. Fuji Shizuoka Airport
Check-in time:
15:00 - 23:00
Check-out time:
11:00

Payment methods

Credit cards accepted
Visa
MasterCard
American Express
JCB
Cash accepted
Ryokan
260-1 Kanzanjicho, Nishi-ku, Hamamatsu-shi, Shizuoka, 431-1209, Japan
12 min drive from Higashi-Tsuzuki Station
13 min drive from Tsuzuki Station
14 min drive from Hamanako-Sakume Station
15 min drive from Kiga Station
1 hr 4 min drive from Mt. Fuji Shizuoka Airport
Total number of rooms
43

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Antiseptic solution available
  • Masks available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Pet-friendly in the building
  • Shop
  • Grand bathGrand bath
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call

Accessibility

  • Rental wheelchairs

Property type

  • Ryokan

Supported languages

  • Japanese

Notice from property

Regarding food allergies, we do not support anything other than 7 specified raw materials and 21 items that conform to specified raw materials. Please check the official website for details.

We do not accept requests regarding accommodation (room view, dinner time, etc.). *We have not received a reply.

Recommended spots

88m from Hamamatsu City Zoo

418m from Hamamatsu Flower Park

1,045m from Hamanako Palpal Theme Park

1,433m from Kanzan-ji Temple

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