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New Otani Inn Tokyo

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2019

The only hotel directly connected to Osaki Station on the Yamanote Line and Rinkai Line (about 500 feet from the ticket gate). Great for solo female travelers and first timers on sightseeing or business trips.

4.1
Very Good
243 reviews from verified guests
Property facilities
  • Lounge
  • Bar
  • Vending machine
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
12 min drive from Samezu Station
12 min drive from Aomono-yokocho Station
12 min drive from Tachiaigawa Station
12 min drive from Oimachi Station
16 min drive from Tokyo International Haneda Airport
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Ratings and reviews

4.1
Very Good
243 reviews from verified guests
Location4.7
Facilities & Amenities3.8
Service & Staff3.8
Comfort & Cleanliness3.9
Bath3.6
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 24/09/2022

    何年か前からよく利用させて頂いておりました。今回は急遽宿泊予定があり迷わず決めました。初めてのプランでしたが、 時間的にも充分余裕でしたのでとても助かりました。 お部屋も綺麗になりましたね!気分よく快適に過ごせました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
  2. kakomk
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 22/09/2022

    0時過ぎのチェックインもスムーズに対応していただきました。ありがとうございました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath3
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 21/09/2022

    駐車場が分かりづらかったが、それ以外はとても満足。チェックイン・アウトもスムーズ、部屋も快適で家族からの評判も良かったです。コスパは非常に高いと思います。東京方面へ家族で行くことがあればまた使いたいと思います。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  4. Anonymous
    |
    JapanJapan
    |Age: 60s
    |
    Business
    2
    Posted: 21/09/2022

    全体的には良いホテルです。 【良かったこと】 (1)3階のメインエントランスではなく、大崎ニューシティの1階か2階の秘密の扉から行けば大崎駅から雨に濡れないです 【気になったこと】 (2)冷蔵庫の音がうるさく寝られなかった。オフにしました。 (3)浴室の換気が弱い。強弱などの調節ができたら良かった (4)チェックインのときにスタッフの方が宿泊者から見て右手の方にあるエレベーターをスタッフから見た「左側」と説明していました。たまたまかなと思ったのですが、すべての宿泊者に対してでした

    Location5
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness2
    Bath4
  5. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    5
    Posted: 21/09/2022

    チェックイン予定時間前に伺いましたが、フロントの方の対応も良く、部屋も大きく綺麗であったため、満足しています。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
  6. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    4
    Posted: 20/09/2022

    バスルームの清掃はイマイチ。 黒カビ、ピンク汚れ、臭い、水はね跡などなど。 立地は最高。駅直結、目の前コンビニ他飲食店等便利です。

    Location5
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath2
  7. でっけぇおやじ
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 19/09/2022

    大崎駅ほぼ直結のような立地ですごく利便性はいいです。1FのLIFE(スーパー)がある商店街にも直接行き来できていうことなし。 エアコンが強弱しか調整できないのは仕方ないかな?

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  8. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Business
    4
    Posted: 19/09/2022

    大崎駅の目の前で立地がとても良い。また、夕食付きのプランにしたが、レベルが高くてとてもおいしかった。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal5
  9. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Solo
    5
    Posted: 18/09/2022

    シングルでしたが部屋がいっぱいとのことでツインのお部屋を使わせていただきました。ありがとうございます。 部屋はきれいで広く、お風呂もきれい、アメニティも一通り揃っててしかも朝食バイキングもいただき、朝食とっても美味しかったです。パン何個もおかわりしちゃいました。駅からのアクセスの良さも最高です。 あえて不満点を言うなら、ベッドサイドにまったくコンセントがなかったことぐらいです。寝てる間の充電はあきらめました。 それを差し引いても、このお値段でこの立地、この部屋、この朝食と大満足でした。ありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
    Meal5
  10. TAKAQY
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 18/09/2022

    便利でした

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
  11. 1 - 10 of 243 reviews

Property information

Business hotel
Address
1-6-2 Osaki, Shinagawa-ku, Tokyo, 141-0032, Japan
Check-in time
14:00 - 05:00
Check-out time
11:00
Total number of rooms
427
Phone number
+81 3 3779 9177
Fax number
+81 3 3779 9181

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared

Awards

Rakuten Travel Bronze Award 2019

Features and facilities

On-site facilities

  • Lounge
  • Bar
  • Vending machine
  • Restaurant
  • Meeting room
  • Spa / Beauty salon
  • Parking lot
  • Banquet hall
  • Shop
  • Paid laundry

Services offered

  • Home delivery
  • Room service
  • Wake-up call
  • Dry cleaning

Accessibility

  • Rental wheelchairs

Property type

  • Business hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

* The displayed amount does not include accommodation tax. Accommodation tax is 10,000 yen per person per night, excluding tax → 100 yen, 15,000 yen or more → 200 yen.

* Please pay the accommodation fee at the time of check-in.

[Internet connection] Wi-Fi connection is possible in the entire building (free) * Extension fee for check-out time [11: 00-14: 00 30% of room charge] [14: 00-17: 00 50% of room charge] [100% room charge after 17:00] Note: Normal

[Accommodation in non-smoking rooms]

If you would like a non-smoking room commitment, please book a non-smoking floor and the room type specified.

If the room type does not specify [No smoking], we cannot promise a non-smoking room.

Recommended spots

32m from O Art Museum

974m from Shinagawa-jinja Shrine

1,996m from Sengaku-ji Temple

2,031m from Tokyo Metropolitan Teien Art Museum

2,114m from Ryusen-ji Temple (Tokyo)

2,182m from Institute for Nature Study, National Museum of Nature and Science

2,306m from Otori-jinja Shrine

2,516m from Meguro Museum of Art

2,733m from Tokyo Photographic Art Museum

2,905m from Museum of Contemporary Sculpture