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Extol Inn Sanyo Onoda Asa Ekimae

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Gender-separated grand bath (with sauna for men) / Free breakfast / About 10 minutes by car to Onoda and Kusunoki corporate complex / About seven minutes by car to Yamanoi industrial complex

4.4
Excellent
239 reviews from verified guests
Property facilities
  • Vending machine
  • Sauna
  • Paid laundry
  • Open-air bath (hot spring)
  • Grand bath
  • Parking lot
14 min walk from Asa Station
13 min drive from Yunoto Station
16 min drive from Onoda Station
18 min drive from Mede Station
37 min drive from Yamaguchi Ube Airport
Twin room
16m²
12 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Welcome drink service
    £49.48
    Includes taxes & fees
    1 room 2 guests 1 night

    ■■■ Receipt ■■■ ・If you pay by credit card (online card payment), the hotel cannot issue a receipt. It will be issued on the Rakuten Travel personal page. ・If you pay by cash, a receipt will be issued at the hotel front desk. Please pay by cash or credit card (advance payment system) ■■ NET limited plan ■■ Please understand in advance that we do not accept reservations, changes, or cancellations over the phone. ■■ Accommodation fee ■■ Prices vary by day. ■■ Cancellation Policy (Please understand before registering) ■■ Please check the cancellation policy page as it varies depending on the cancellation date and time. (On the day of stay: 100% cancellation fee, the day before: 20% cancellation fee) ■■ Parking (in order of arrival/paid) ■■ ・Hotel parking lot (flat parking lot) ~~Caution~~ Please note that the hotel phone number may be guided to a completely different location depending on the car navigation system. ・If the parking lot is full, we will direct you to a coin-operated parking lot near the hotel (please note that the parking lot fee is different from the hotel parking fee). ■■ Welcome drink 15:00 ~ 24:00 ■■ 1st floor lobby (self-service) / coffee, cold water, sencha, black tea ■■ Free breakfast (daily menu) 6:45-9:00 ■■ 1st floor multi-purpose space (self-service) Morning curry, freshly baked bread, freshly cooked rice, miso soup with lots of ingredients, egg dishes, fresh salad, Japanese side dishes, yogurt, etc. ■■ Men's and women's public baths ■■ Men's public bath: Open-air bath available ■■ Comic Corner ■■ 1st floor multi-purpose space ■■ Wi-Fi ■■ All rooms are available free of charge. (Please note that communication speed may be slowed down if customers in the building are using it at the same time as it will be very crowded.) ■■ Location ■■ Convenience store: about 2 minutes on foot Habu IC: about 12 minutes by car, Onoda IC: about 10 minutes by car

    Plan details

    [Simple stay! ] Free breakfast / Large communal bath for men and women [Breakfast]

    £49.48
    Includes taxes & fees
    1 room 2 guests 1 night

    ■■■ Receipt ■■■ ・If you pay by credit card (online card payment), the hotel cannot issue a receipt. It will be issued on the Rakuten Travel personal page. ・If you pay by cash, a receipt will be issued at the hotel front desk. Please pay by cash or credit card (advance payment system) ■■ NET limited plan ■■ Please understand in advance that we do not accept reservations, changes, or cancellations over the phone. ■■ Accommodation fee ■■ Prices vary by day. ■■ Cancellation Policy (Please understand before registering) ■■ Please check the cancellation policy page as it varies depending on the cancellation date and time. (On the day of stay: 100% cancellation fee, the day before: 20% cancellation fee) ■■ Parking (in order of arrival/paid) ■■ ・Hotel parking lot (flat parking lot) ~~Caution~~ Please note that the hotel phone number may be guided to a completely different location depending on the car navigation system. ・If the parking lot is full, we will direct you to a coin-operated parking lot near the hotel (please note that the parking lot fee is different from the hotel parking fee). ■■ Welcome drink 15:00 ~ 24:00 ■■ 1st floor lobby (self-service) / coffee, cold water, sencha, black tea ■■ Free breakfast (daily menu) 6:45-9:00 ■■ 1st floor multi-purpose space (self-service) Morning curry, freshly baked bread, freshly cooked rice, miso soup with lots of ingredients, egg dishes, fresh salad, Japanese side dishes, yogurt, etc. ■■ Men's and women's public baths ■■ Men's public bath: Open-air bath available ■■ Comic Corner ■■ 1st floor multi-purpose space ■■ Wi-Fi ■■ All rooms are available free of charge. (Please note that communication speed may be slowed down if customers in the building are using it at the same time as it will be very crowded.) ■■ Location ■■ Convenience store: about 2 minutes on foot Habu IC: about 12 minutes by car, Onoda IC: about 10 minutes by car

    Plan benefits
    • Welcome drink service
    Meals
    • Breakfast
Room details

[Non-smoking] Twin room [Standard] [Twin room] [Non-smoking] [No view]

16m²
12 guests
No smoking
No view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.4
Excellent
239 reviews from verified guests
Location4.3
Facilities & Amenities4.2
Service & Staff4.3
Comfort & Cleanliness4.2
Bath4.2
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    2
    Posted: 26/09/2022

    クオリティが悪くなってきた

    Location5
    Facilities & Amenities1
    Service & Staff1
    Comfort & Cleanliness3
    Bath4
    Meal1
    Reply from the property

    いつも当ホテルをご利用頂き、ありがとうございます。 お客様からの貴重なご意見を基に、現場改善に努めて参ります。 エクストールイン山陽小野田厚狭駅前 支配人 小金丸 祐己

    Posted: 27/09/2022
  2. Anonymous
    2
    Posted: 20/09/2022
    Location2
    Facilities & Amenities3
    Service & Staff2
    Comfort & Cleanliness4
    Bath1
    Meal3
  3. 藤原玄信
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    4
    Posted: 20/09/2022

    3年ぶりに宿泊しました。コロナ禍もありカードキー、非接触型のエレベーターボタン、自動精算機などの導入があり安心して利用できました。スタッフの方々を守るためとは十分理解できますがフロント一面に貼られたシートは圧迫感を感じました。スタッフの方々も以前よりは覇気を感じられず自動精算機になった事でホテルの一番の良さでもあった接客の良さを感じることができなかったのは残念でした。あと朝食は有料でもいいからメニューの充実をしてほしいです。 また宿泊したいと思います。今度宿泊するとき少しでも改善がみられればと思います

    Location5
    Facilities & Amenities5
    Service & Staff2
    Comfort & Cleanliness5
    Bath5
    Meal2
    Reply from the property

    この度は約3年ぶりのご利用をありがとうございます。 接客サービスではお客様のご期待の応える事が出来ず、申し訳ない気持ちでいっぱいです。 自動精算機導入後でもチェックインやチェックアウトのお客様には、以前と変わる事のないお声掛け、お見送りが出来る様、スタッフ一同頑張って参ります。 この度は貴重なご意見と、口コミへのご投稿をありがとうございました。 またのお越しをスタッフ一同お待ちしております。 支配人 小金丸 祐己

    Posted: 20/09/2022
  4. ドリーム1302
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 18/09/2022

    フロントの小柄で太ったお兄さんの対応がとてもよかったです。 大浴場も広くて気持ちよかったです また泊まりたいですね

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal4
    Reply from the property

    この度は数あるビジネスホテルの中から、当ホテルにご宿泊頂き、誠にありがとうございました。 フロントスタッフの対応に関しましては「とても良かった」とお褒め頂き、大変励みになりました。 今後もお客様にお喜び頂ける接客サービスを目指し、頑張って参ります。 また是非お越しくださいませ。 支配人 小金丸 祐己

    Posted: 20/09/2022
  5. Anonymous
    3
    Posted: 18/09/2022
    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness3
    Bath4
    Meal2
  6. Anonymous
    5
    Posted: 18/09/2022
    Location4
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Meal5
  7. Anonymous
    4
    Posted: 18/09/2022
    Location4
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath4
    Meal4
  8. Anonymous
    4
    Posted: 15/09/2022
    Location4
    Facilities & Amenities2
    Service & Staff2
    Comfort & Cleanliness2
    Bath3
  9. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Business
    4
    Posted: 14/09/2022

    とても綺麗な部屋でゆっくりできました。また来る機会あったら利用したい。

    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath4
    Reply from the property

    この度は数あるビジネスホテルの中からエクストールイン山陽小野田厚狭駅前にご宿泊頂きまして、誠にありがとうごさいます。 お部屋がキレイだったとお褒めの言葉を頂き大変嬉しく思います。 ご滞在中はお寛ぎ頂けたご様子でなによりでございます。 これからもお客様により快適にお過ごし頂ける接客・サービス向上に努めて参ります。 またのお越しを心よりお待ちしております。 副支配人 東萩原一十三

    Posted: 15/09/2022
  10. Anonymous
    |
    JapanJapan
    |Age: 20s
    |
    Couple
    5
    Posted: 12/09/2022

    駅近で駐車場もあり大変便利だった。 ホテル駐車場も多く、停めることができない場合も近くに安いパーキングがあるのでとても便利だった! 部屋もとても綺麗で大満足だった。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Reply from the property

    この度は数あるビジネスホテルの中からエクストールイン山陽小野田厚狭駅前にご宿泊頂きまして、誠にありがとうごさいます。 当ホテルの駐車場は先着順にはなりますが52台スペースがございます。満車の際は、大変心苦しいのですが近隣のコインパーキングへご案内させて頂いております。 ご宿泊中は快適にお過ごし頂けたご様子でなりよりでございます。 これからも利用して良かったと思って頂けるよう接客・サービス向上に努めて参ります。 またのお越しを心よりお待ちしております。 副支配人 東萩原一十三

    Posted: 15/09/2022
  11. 1 - 10 of 239 reviews

Highlights

Recommendations and features

Posted: 01/07/2022

Property information

Business hotel
Address
1-36-4 Asa, Sanyo'onoda-shi, Yamaguchi, 757-0001, Japan
Check-in time
15:00 - 03:00
Check-out time
10:00
Total number of rooms
115
Phone number