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Hotel Active Yamaguchi

Business hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Bronze Award 2021

Japanese-western breakfast / Free Wi-Fi / Air purifier and humidifier combo unit / Individual air conditioning / Pocket-coil bed / 32-inch TV

4.4
Excellent
48 reviews from verified guests
Property facilities
  • Vending machine
  • Free laundry
  • Parking lot
  • Business hotel
  • Home delivery
  • Dry cleaning
5 min walk from Shin-Yamaguchi Station
4 min drive from Suo-Shimogo Station
8 min drive from Kamigo Station
10 min drive from Kami-Kagawa Station
48 min drive from Yamaguchi Ube Airport
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Ratings and reviews

4.4
Excellent
48 reviews from verified guests
Location4.7
Facilities & Amenities4
Service & Staff4.1
Comfort & Cleanliness4.2
Bath3.5
Meal4.5
Sort by
Most recent
Review score
All ratings
  1. はだん
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    5
    Posted: 26/09/2022

    いつもありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 26/09/2022

    いつもありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
  3. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 26/09/2022

    いつもありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 26/09/2022

    いつもありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 26/09/2022

    いつもありがとうございます。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Meal5
  6. Anonymous
    5
    Posted: 18/09/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  7. Anonymous
    5
    Posted: 18/09/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal4
  8. Anonymous
    5
    Posted: 17/09/2022
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  9. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Business
    5
    Posted: 16/09/2022

    場所も良く、朝飯のレベルは高い。 飲食店にも困りません

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Meal5
    Reply from the property

    総合評価で5つ★満点の評価を頂き大変光栄に存じます。この度は、ホテルアクティブ!山口へご宿泊いただき誠にありがとうございます。 お褒めの言葉、大変嬉しく思います! 当館自慢の朝食は、お客さまの一日の活力源となるよう品数はもちろん栄養バランスも考えながら毎朝ご用意しております。ご満足いただけたようで安心しております(*^▽^*) 今後もサービス向上に努めて参りますので、ホテルアクティブ!をお願い致します。それでは、またお会いできる日をスタッフ一同楽しみにお待ちしております。 ホテルアクティブ!山口 アテンダント 脇田 二紀

    Posted: 19/09/2022
  10. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Business
    4
    Posted: 15/09/2022

    出張で利用しました。朝食メニューが豊富でどれも美味しかったです。無料コーヒーや漫画本もあり、周辺ホテルと比べてお得感がありました。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal5
    Reply from the property

    この度はホテルアクティブ!山口へご宿泊いただき誠にありがとうございます。 お仕事お疲れ様でございます! お褒めの言葉を頂き嬉しい限りでございます。 ごゆっくりお寛ぎいただけましたでしょうか?お仕事の疲れを少しでも和らげて頂ければ幸いでございます( ^ω^ )ご朝食も、毎朝心を込めてご用意しておりますので、次回お帰りの際もお腹いっぱいお楽しみ頂ければと思います! 今後もお客様に快適な空間をご提供できるよう、スタッフ一同精進して参ります。それでは、またのお帰りをスタッフ一同心よりお待ちしております。 ホテルアクティブ!山口 アテンダント 脇田 二紀

    Posted: 16/09/2022
  11. 1 - 10 of 48 reviews

Property information

Business hotel
Address
4-1 Ogori Miyukimachi, Yamaguchi-shi, Yamaguchi, 754-0011, Japan
Check-in time
15:00 - 02:00
Check-out time
10:00
Total number of rooms
120
Phone number
+81 83 976 0001
Fax number
+81 83 976 0011

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Shuttle services kept to individual or small groups
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to wear masks when not in their room

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Awards

Rakuten Travel Bronze Award 2021
Rakuten Travel Silver Award 2020
Rakuten Travel Bronze Award 2019

Features and facilities

On-site facilities

  • Vending machine
  • Free laundry
  • Parking lot

Property type

  • Business hotel

Services offered

  • Home delivery
  • Dry cleaning
  • Wake-up call

Accepted payment methods

  • Visa
  • MasterCard
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

3. You cannot stay with your pet.

1. If the estimated arrival time has passed, please contact us by phone. If you do not contact us, please contact us.

The room may not be available or a cancellation fee may be incurred.

2. Check-in reception ends at 2am. Check-in is not possible after 2am and it is not possible to check in.

A cancellation fee will be charged. Customers who have already checked in after 2 pm

You can freely enter and exit the front entrance with the card key in the room. (No curfew)