Winner of Rakuten Travel Bronze Award 2017, 2018, and 2019 / Winner of Rakuten Travel Japanese-Style Hotel Award 2018 and 2019
■Services involving customer service: In order to avoid close contact between customers and staff, we are implementing "simplification of guidance" and "reduction of contact frequency". About reducing crowds: In order to avoid crowding among customers, please refrain from holding some events, and reduce congestion at bathhouses, dining halls, etc. by limiting the time of day and number of people. We are doing. ■Movement of luggage by staff: In principle, we do not transport luggage, etc., in order to prevent troubles (damage, loss, etc.). If you have a lot of luggage and need help, please ask the front desk staff. Please note that we are not responsible for any damage or loss caused by the staff's transportation. ■Regarding the use of the parking lot: To prevent troubles (damage to the car, accidents, etc.), in principle, the guest is requested to move the car by himself/herself. In addition, please understand that in principle, parking is not possible in front of the entrance of the hotel as it is a "drop-off space".