Gero Onsen Ogawaya
Ryokan
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Winner of the Rakuten Travel Gold Award / Equipped with the largest tatami-mat hot spring in the Tokai region / Winner of Rakuten Travel's Annual Breakfast Festival for two straight years
Property facilities
- Vending machine
- Bar
Restaurant- Japanese restaurant
- Sauna
- Meeting room
6 min walk from Gero Station
13 min drive from Zenshoji Station
20 min drive from Hida-Hagiwara Station
28 min drive from Joro Station
3 hr 26 min drive from Shinshu Matsumoto Airport
There are no rooms available. Try changing the dates.
Ratings and reviews
Sort by
Review score
- yuki289|
Japan|Age: 30s|Family with kid(s)5Posted: 27/3/2023部屋なども綺麗でご飯もおいしかったです。
- Anonymous|Japan|Age: 30s|Couple3Posted: 26/3/2023
素泊まりプランだったので平均的なサービス、といった感じでしたがお風呂はどこを入ってもよかったです。貸切風呂も利用しましたが、男女で気兼ねなく入れてとても気持ちよかったです。
- Anonymous|Japan|Age: 30s|Couple5Posted: 25/3/2023
バースデーサプライズの協力や お部屋のグレードアップを無償でしてもらいとても楽しく思い出に残る旅になりました。 料理もとてもおいしく 非日常をかんじられました！！
- Anonymous|Japan|Age: 30s|Family with kid(s)4Posted: 24/3/2023
お風呂のバリエーションはもっと欲しかった
- 六合拳|Japan|Age: 40s|Family with kid(s)4Posted: 21/3/2023
よく教育された国際色豊かなスタッフ、古いが上手く改装された施設、50種類の豊富且つ美味な朝食buffet、そして幻想的で趣味の良い浴室。 ただ一点、玉に瑕だったのが浴室が寒くお湯もぬる目であった事。 残念。
- …1 - 5 of 581 reviews
Property information
Ryokan
Address
Check-in time
15:00 - 20:00Check-out time
11:00Total number of rooms
85Phone number
+81 576 25 3121Fax number
+81 576 25 3268Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
- Shuttle services kept to individual or small groups
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
- Disposable guest slippers
Ventilation
- Shared spaces regularly ventilated
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Staff mindful of guest-to-guest contact
Rooms
- Guestroom availability regulated
- Air purifier available
- Furnishings regularly disinfected
Meals
- In-room dining / Private dining
- Unwell guests kept separate from dining areas
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Bathing areas
- Antiseptic solution available
- Bath fixtures regularly disinfected
Requests to guests
- Guests asked to disinfect upon arrival
- Guests asked to wash their hands and rinse their mouths
- Guests asked to wear masks when not in their room
- Guests given temperature checks during check-in
Emergency response preparation
- COVID emergency response manual prepared
Awards
