navigate to top page
English (United States)
HKG
HKD

Fukuyama New Castle Hotel

City hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Silver Award 2021

Just about a one-minute walk to JR Fukuyama Station / Fully stocked amenities and facilities / Ideal for leisure and business

4.4
Excellent
463 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Bar
  • Wedding hall
4 min walk from Fukuyama Station
7 min drive from Bingo-Honjo Station
12 min drive from Higashi-Fukuyama Station
12 min drive from Yoko'o Station
1 hr 2 min drive from Hiroshima Airport
Single bed x 1
18m²
1–2 guests
No smoking
  • Bath and toilet available
  • Internet available in room
See room details
    • No meals
    HK$628.86
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    See plan details
    Plan details

    Room without meals plan [No meals]

    HK$628.86
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    Meals
    • No meals
Room details

Standard single non-smoking [Standard] [Single room] [Non-smoking]

Single bed x 1
18m²
1–2 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.4
Excellent
463 reviews from verified guests
Location4.8
Facilities & Amenities4.2
Service & Staff4.2
Comfort & Cleanliness4.4
Bath3.9
Meal4.2
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 4/6/2023

    朝食が大変おいしかった。オムレツを作っている方の愛想が、、やや不機嫌で困りましたが…色々朝食のお味は美味しかったです。

    Location5
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness5
    Meal4
    Reply from the property

    いつも福山ニューキャッスルホテルをご利用いただきまして、まことにありがとうございます。 今回、ビュッフェ＆レストラン「クレール」朝食をご利用いただいたにも関わらず、真摯なご対応ができずに大変ご迷惑をおかけいたしました。心よりお詫び申しあげます。店内で情報共有をし、サービスレベルの向上に努めてまいります。 またご利用の際には万全の体制でお客様をお迎えさせていただきたく存じます。 お忙しいにもかかわらず、口コミへのご投稿、まことにありがとうございます。 福山ニューキャッスルホテル 宿泊課　水草

    Posted: 5/6/2023
  2. Anonymous
    5
    Posted: 3/6/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath4
  3. Anonymous
    5
    Posted: 2/6/2023
    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  4. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    5
    Posted: 2/6/2023

    先日初めて宿泊したのですが、帰宅後に忘れ物（書類）に気付きフロントに連絡をしました。 着払いで送って欲しいとお願いしたところ、快く了承いただき待つことに。 しかしながら、実際にはホテル側の負担で郵送していただき、数日後無事に届きました。 こちらの忘れ物でしたが、その心遣いに感激しました。 本当にありがとうございました。 あと、最近色々と宿泊したホテルと比較して、備え付けタオルの枚数が多かったです。 二人での利用でしたが、かなり余裕がありとてもありがたかった。 今回は利用しませんでしたが、次回は食事の利用も込みで宿泊したいと思えるホテルでした。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Reply from the property

    いつも福山ニューキャッスルホテルをご利用いただき、まことにありがとうございます。またお忙しい中、口コミへのご投稿まことにありがとうございます。 お忘れ物が無事お手元に届いたご様子がうかがえ、安心いたしました。当ホテルではビジネスでご利用のお客様やご旅行でお越しのご家族の皆様など、幅広い層のお客様にご利用いただけますよう、各種アメニティをご用意しています。 これからもすべてのお客様に愛されるホテルづくりに励んでまいりますので、引き続きご愛顧のほど、よろしくお願いいたします。 福山ニューキャッスルホテル 宿泊課　水草

    Posted: 2/6/2023
  5. Anonymous
    5
    Posted: 1/6/2023
    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath3
    Meal5
  6. …
    1 - 5 of 463 reviews

Highlights

Recommendations and features

Posted: 22/6/2022

Property information

City hotel
Address
Japan, 720-0066, 8-16 Sannomarucho, Fukuyama-shi, Hiroshima
Check-in time
14:00 - 0:00
Check-out time
11:00
Total number of rooms
218
Phone number
+81 84 922 2120
Fax number
+81 84 923 6813

Measures against COVID

Staff

  • Guests served at an appropriate distance
  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses

Ventilation

  • Guestrooms ventilated between uses

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • In-room dining / Private dining
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival

Emergency response preparation

  • COVID emergency response manual prepared

Awards

Rakuten Travel Silver Award 2021
Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Vending machine
  • Bar
  • Wedding hall
  • Flower shop
  • Beauty salonBeauty salon
  • Japanese restaurant
  • Banquet hall
  • Meeting room
  • Paid laundryPaid laundry
  • Cafe

Services offered

  • Room serviceRoom service
  • Dry cleaningDry cleaning
  • Home delivery
  • Fax machine
  • Wake-up call

Property type

  • City hotel

Accessibility

  • Rental wheelchairs

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese
  • English

Notice from property

The hotel charges the accommodation fee upon arrival. Thank you for your understanding.

Recommended spots

305m from Fukuyama Museum of Art

1,049m from Fukuyama Auto and Clock Museum

HomeJapanHiroshimaFukuyama CityFukuyama New Castle Hotel
Get the app