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Akankohan Onsen New Akan Hotel

Resort hotel

A resort hotel located on the shores of Lake Akan. Be sure to visit the sky garden spa on the roof.

4.1
Very Good
240 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
1 hr 56 min drive from Tancho Kushiro Airport
There are no rooms available. Try changing the dates.

Ratings and reviews

4.1
Very Good
240 reviews from verified guests
Location4.3
Facilities & Amenities3.6
Service & Staff3.9
Comfort & Cleanliness3.6
Bath4.3
Meal4.3
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 25/5/2023

    天空ガーデンスパが良かったです。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness3
    Bath5
    Meal4
  2. ナナサチ
    |
    JapanJapan
    |Age: 60s
    |
    Solo
    5
    Posted: 17/5/2023

    新潟からフェリーに乗って、小樽から直接来たモデル、チェックイン時間より随分早く到着してしまいましたが、フロントの台湾出身の女性が快く入れて下さいました。また電子クーポンのやり方など親切丁寧に説明して頂き大変助かりました。大浴場も食事もとても満足しました。

    Location5
    Facilities & Amenities4
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  3. まーちゃん225
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    3
    Posted: 8/5/2023

    ゴールデンウィーク中に宿泊しました。残り一部屋だったのですが、湖側で景色もよく、大浴場の下の階だったので風呂に行く時のエレベーターの混雑もなく良かったです。食事は種類もたくさんあって満足。ただ、夜中にいきなり客室トイレの水が流れたり止まったり…怪奇現象かと思いましたが、水を流すレバーが壊れてただけだったようです。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness2
    Bath4
    Meal4
  4. 73らーめん
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 8/5/2023

    バイキングの食事の種類が多く子供たちも喜んでいた。

    Location4
    Facilities & Amenities3
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal5
  5. やっすう4806
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 7/5/2023

    5月4日に宿泊しました。 ゴールデンウィーク中ということもあり、大賑わいでした。 素晴らしかったのは、屋上の露天プールと、驚くほどのビュッフェのメニューの豊富さです。 ホテルの名前の通り理想郷を体現したホテルです。また、泊まりたいです。

    Location5
    Facilities & Amenities5
    Service & Staff4
    Comfort & Cleanliness5
    Bath5
    Meal5
  6. 1 - 5 of 240 reviews

Highlights

Recommendations and features

Posted: 30/6/2022

Property information

Resort hotel
Address
Japan, 085-0467, 2-8-8 Akancho Akanko Onsen, Kushiro-shi, Hokkaido
Check-in time
15:00 - 18:00
Check-out time
10:00
Total number of rooms
370
Phone number
+81 154 67 2121
Fax number
+81 154 67 3339

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Antiseptic solution available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests given temperature checks during check-in

Emergency response preparation

  • COVID emergency response manual prepared
  • Staff trained in COVID emergency response

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Spa / Beauty salonSpa / Beauty salon
  • Lounge
  • Vending machine
  • Sauna
  • Meeting room
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry
  • Grand bathGrand bath
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Cash accepted

Supported languages

  • Japanese

Notice from property

■Customers with children■ Children from 3 years old to pre-school age: "Infants: Meals and futons". For children aged 1 to 2 years old, please apply for "Infant: No meal futon". Infants under the age of 0 are free

Adults will be charged a separate bathing tax of 250 yen.

■From May 15, 2020, all guest rooms and public spaces are non-smoking■

★According to Japanese law, foreign nationals are required to present a passport or permanent residence permit. (Including both guests and reservations)

We will confirm 1 name, 2 passport number, 3 permanent residence permit number, 4 telephone number (number that can be contacted), and 5 address at check-in.

★Please note that the reservation will be canceled if the guest's name, contact information, reservation name and contact information are false.

[June] Large public bath maintenance notice ■■■■ (Men's large public bath, semi-open-air bath, sauna, sky garden spa) Unavailable days and times: 6/12, 6/26 9:00-13:00

■Women's large communal bath, semi-open-air bath, sauna, and sky garden spa ■ Dates and times when it cannot be used: 6/13, 6/27 9:00-13:00. We apologize for any inconvenience this may cause.

Recommended spots

364m from Akankohan Eco-Museum Center

1,936m from Lake Akan

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