Hakone Hisui
A perfect accommodation for adults to enjoy their holiday throughout the seasons. Equipped with two types of hot springs.
- Lounge
- Vending machine
- Bar
Restaurant- Sauna
Spa / Beauty salon
Ratings and reviews
- あおし4673|
Japan|Age: 20s|Friends3Posted: 19/3/2023お部屋が広くて、綺麗で、大浴場のお風呂でもゆっくり出来ました。
- ラビ、クロ|Japan|Age: 50s|Family with kid(s)5Posted: 15/3/2023
部屋から大浴場に行く時に荷物を入れるカゴと洗濯物入れる中が見えないビニール袋などがあると良いな、と思います。 食事の見た目もステキで素材も良いものをつかっていて、とても美味しく、白米は今まで食べた中では一番美味しかったです。 お部屋もステキでバルコニーからの眺めも素晴らしく、お風呂も最高でした。ありがとうございました。
- Anonymous|Japan|Age: 60s|Family with kid(s)5Posted: 15/3/2023
いつ来てもホッと致します
- Anonymous|Japan|Age: 40s|Family with kid(s)5Posted: 12/3/2023
やはりvialaは良いです。 天気はあいにくでしたが、さーあとお風呂に癒されました。
- Anonymous|Japan|Age: 20s|Couple5Posted: 6/3/2023
エントランスからの対応も含めてすべてご丁寧な対応でした。 非日常的な特別感を感じることができとても満足しております。 また利用させて頂きます。
Reply from the propertyこの度は箱根翡翠をご利用いただき、誠にありがとうございます。 ご到着の際のご案内から「すべて丁寧な対応」とのお言葉を頂戴し また、館内でのご滞在にも「非日常的な特別感」とご満足いただけて、大変嬉しく存じます。 今後も多くのお客様にご満足いただけるよう、スタッフ一同精進いたします。 今後も箱根にお越しの際はぜひ当館をご利用くださいませ。 お忙しい中、クチコミご投稿いただきましたこと、心より感謝申し上げます。
Posted: 12/3/2023 - …1 - 5 of 70 reviews
Property information
Measures against COVID
Staff
- Staff wash their hands, rinse their mouths, and wear masks
- Regular temperature checks implemented
- Guests served at an appropriate distance
Sterilization
- Dining areas regularly disinfected
- Shared spaces regularly disinfected
- Guestrooms disinfected between uses
- Guest slippers disinfected between uses
- Disposable guest slippers
Ventilation
- Guestrooms ventilated between uses
- Dining areas regularly ventilated
Check-in/Check-out
- Front desk fitted with acrylic barrier
- Staff mindful of guest-to-guest contact
Rooms
- Air purifier available
- Furnishings regularly disinfected
Meals
- In-room dining / Private dining
- Unwell guests kept separate from dining areas
- Alternative meal delivery options considered
- Dining areas decongested and segmented
Bathing areas
- Bath fixtures regularly disinfected
Requests to guests
- Guests asked to fill out COVID inquiry during check-in
Emergency response preparation
- COVID emergency response manual prepared
- Staff trained in COVID emergency response
Features and facilities
On-site facilities
- Lounge
- Vending machine
- Bar
- Restaurant
- Sauna
- Spa / Beauty salon
Parking lot- Shop
Privately reservable bath
Open-air bath (hot spring)- Karaoke room
Grand bath- Grand bath (hot spring)
- Multipurpose room
Services offered
- Home delivery
- Fax machine
Room service- Wake-up call
Pick-up and drop-off
Accessibility
- Rental wheelchairs
Property type
- Resort hotel
Accepted payment methods
- Visa
- American Express
- JCB
- Cash accepted
Supported languages
- Japanese
Notice from property
A separate bathing tax is required. (150 yen per person)
We kindly ask for your understanding.
At the time of check-in, we will take a deposit (100% of the accommodation fee) from the customer.
-------------------------------------------------- -----------------------------------
~ About “National Travel Support” and “Iza, Kanagawa!” ~
Thank you for your continued patronage of Hakone Hisui.
Hakone Hisui does not participate in the "National Travel Support" and "Iza, Kanagawa!" programs that started on October 11th.
Coupons cannot be used for subsidies for guests staying at the hotel during the period, nor can they be used at shops, restaurants, or other incidental facilities within the hotel.
We will not participate in "National Travel Support" and "Iza, Kanagawa!"
We will do our best to make sure that all of our guests can spend a relaxing time at the hotel.
Recommended spots
139m from Lalique Museum Hakone
417m from Little Prince Museum
1,678m from Pola Museum of Art
2,432m from Mount Kintoki
2,977m from Hakone Ropeway
3,257m from Hakone Visitor Center
3,283m from Hakone Meissen Antique Museum
3,760m from Hakone Museum of Art
3,899m from Hakone Museum of Photography
3,920m from Hakone Gora Park