navigate to top page
English (United States)
HKG
HKD

Sheraton Grande Ocean Resort

Resort hotel

Offering integrated resort facilities including golf, hot springs, spas, meeting and convention venues, and Miyazaki cuisine. Part of Phoenix Seagaia Resort.

4.5
Excellent
283 reviews from verified guests
Property facilities
  • Lounge
  • Vending machine
  • Bar
  • Wedding hall
  • RestaurantRestaurant
  • Sauna
11 min drive from Hasugaike Station
13 min drive from Hyuga-Sumiyoshi Station
16 min drive from Miyazaki-Jingu Station
19 min drive from Miyazaki Station
25 min drive from Miyazaki Bougainvillea Airport
50m²
1–2 guests
No smoking
  • Bath and toilet available
  • Internet available in room
See room details
    • No meals
    HK$1,765.55
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    See plan details
    Plan details

    Room without meals plan [No meals]

    HK$1,765.55
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan is for room charges only. Please note that no meals will be provided.

    Meals
    • No meals
    • BreakfastBreakfast
    HK$2,017.78
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan includes breakfast only. Please note that dinner is not provided.

    See plan details
    Plan details

    Plan with breakfast [Breakfast]

    HK$2,017.78
    Includes taxes & fees
    1 room 2 guests 1 night

    This plan includes breakfast only. Please note that dinner is not provided.

    Meals
    • BreakfastBreakfast
Room details

[Deluxe] [Twin room] [Non-smoking] [Ocean view]

50m²
1–2 guests
No smoking
Ocean view
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.5
Excellent
283 reviews from verified guests
Location4.4
Facilities & Amenities4.3
Service & Staff4.3
Comfort & Cleanliness4.6
Bath4.2
Meal4.4
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 23/3/2023

    喫煙の部屋を予約してしまったようで匂いが辛かったです。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness3
    Bath3
    Meal3
  2. Anonymous
    |
    JapanJapan
    |Age: 50s
    |
    Family with kid(s)
    4
    Posted: 23/3/2023

    朝食を和食の部屋食にしました。 とても美味しかったです。感動しました。 別の部屋に泊まった子供は洋食の部屋食にしたのですがこちらのオムレツやパンはあまり感動しなかったようです。

    Location4
    Facilities & Amenities4
    Service & Staff3
    Comfort & Cleanliness4
    Bath4
    Meal5
  3. Anonymous
    4
    Posted: 19/3/2023
    Location4
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal3
  4. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 18/3/2023

    結婚記念日に利用させていただきました。可愛らしいプレゼントもいただき、お部屋も清潔感があり、非常にリラックスして過ごすことができました。 ルームサービスのディナーがとても美味しかったです！綺麗な海、空を見ながらの食事は思い出になりました。 また是非利用したいです。ありがとうございました。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath5
    Meal5
  5. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Couple
    4
    Posted: 10/3/2023

    加湿器があったほうがいい。

    Location4
    Facilities & Amenities3
    Service & Staff3
    Comfort & Cleanliness4
    Bath3
    Meal4
    Reply from the property

    お客様 平素よりシェラトン・グランデ・オーシャンリゾートをご利用賜り誠にありがとうございます。 当ホテルでは、加湿器の貸出はございますが、ご案内が不足しており申し訳ございませんでした。 客室環境、設置、備品などを含めお客様により快適にお過ごしいただけますよう、常備品としての設置を検討してまいります。 最後になりますが、快適なご滞在をご提供出来なかったにも拘わらず、貴重なご意見を賜りました事に深く感謝を申しあげますとともに、 お客様が健やかにお過ごしいただけますことをご祈念申しあげます。 シェラトン・グランデ・オーシャンリゾート 総支配人　

    Posted: 13/3/2023
  6. …
    1 - 5 of 283 reviews

Property information

Resort hotel
Address
Japan, 880-8545, Yamasakicho Hamayama, Miyazaki-shi, Miyazaki
Check-in time
14:00 - 0:00
Check-out time
11:00
Total number of rooms
736
Phone number
+81 985 21 1133
Fax number
+81 985 21 1144

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses
  • Guest slippers disinfected between uses
  • Disposable guest slippers

Ventilation

  • Shared spaces regularly ventilated
  • Guestrooms ventilated between uses
  • Dining areas regularly ventilated

Check-in/Check-out

  • Front desk fitted with acrylic barrier
  • Non-contact service
  • Staff mindful of guest-to-guest contact

Rooms

  • Guestroom availability regulated
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected
  • Bathing areas decongested and segmented

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths
  • Guests asked to fill out COVID inquiry during check-in
  • Guests given temperature checks during check-in