navigate to top page
English (United States)
HKG
HKD

Shirakaba Resort Ikenotaira Hotel

Resort hotel
Introducing the
Japan Quality Accreditation
This establishment has been awarded our Japan Quality accreditation. It has received high ratings from its guests for providing exemplary service, and through its operations it has demonstrated the ability to offer an authentic Japanese travel experience.
Rakuten Travel Gold Award 2021

The main building is under reconstruction. Our resort hotel is adjacent to an amusement park and features a wide host of amusement facilities in the building.

4.2
Very Good
510 reviews from verified guests
Property facilities
  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Vending machine
42 min drive from Chino Station
52 min drive from Aoyagi Station
54 min drive from Suzurannosato Station
56 min drive from Kami-Suwa Station
1 hr 24 min drive from Shinshu Matsumoto Airport
34.4m²
13 guests
No smoking
  • Bath and toilet available
    • Seasonal cuisine
    • Activities
    HK$1,786.16
    Includes taxes & fees
    1 room 2 guests 1 night

    ============================= [Deep-rooted popularity] It is a simple standard plan with 2 meals per night. The meal is a world-class buffet that is very popular even in word-of-mouth. Please enjoy as much as you like to your heart's content. ◆Including freshly made teppanyaki and tempura in the demonstration corner, Please enjoy the seasonal dishes that change every month. After eating a full buffet, go to Yumeguri World and soak up the hot springs. Even if it rains, there is a heated pool, bowling, game corner, table tennis corner, etc. so it's okay (^~^) V *The public bath "Yumeguri World" has mixed bathing areas. Please bring your own swimsuit or rent one for 300 yen. =========================== Guests staying at the Annex Building Dining hall, large public bath, shop, amusement facilities in the building, etc. All transportation will be by shuttle bus. *If you are using a smartphone or the Rakuten Travel app, please refer to the smartphone version★NEW smartphone top page★ for details on bus transportation. =========================== *Children from 0 to 2 years old are free (without bedding). "Please do not include the number of people in your reservation."

    Plan details

    [Deeply popular] Enjoy hot spring tours at Lake Shirakaba Basic plan [Buffet breakfast] [Buffet dinner]

    HK$1,786.16
    Includes taxes & fees
    1 room 2 guests 1 night

    ============================= [Deep-rooted popularity] It is a simple standard plan with 2 meals per night. The meal is a world-class buffet that is very popular even in word-of-mouth. Please enjoy as much as you like to your heart's content. ◆Including freshly made teppanyaki and tempura in the demonstration corner, Please enjoy the seasonal dishes that change every month. After eating a full buffet, go to Yumeguri World and soak up the hot springs. Even if it rains, there is a heated pool, bowling, game corner, table tennis corner, etc. so it's okay (^~^) V *The public bath "Yumeguri World" has mixed bathing areas. Please bring your own swimsuit or rent one for 300 yen. =========================== Guests staying at the Annex Building Dining hall, large public bath, shop, amusement facilities in the building, etc. All transportation will be by shuttle bus. *If you are using a smartphone or the Rakuten Travel app, please refer to the smartphone version★NEW smartphone top page★ for details on bus transportation. =========================== *Children from 0 to 2 years old are free (without bedding). "Please do not include the number of people in your reservation."

    Plan benefits
    • Seasonal cuisine
    • Activities
    Meals
    • Buffet breakfast
    • Buffet dinner
Room details

[Annex building / bus movement] (for 2 to 3 people) [Twin room] [Non-smoking]

34.4m²
13 guests
No smoking
Room facilities
  • Bath and toilet available
Room location
  • Upper floor
40m²
24 guests
No smoking
  • Bath and toilet available
  • Internet available in room
    • Seasonal cuisine
    • Activities
    HK$2,032.52
    Includes taxes & fees
    1 room 2 guests 1 night

    ============================= [Deep-rooted popularity] It is a simple standard plan with 2 meals per night. The meal is a world-class buffet that is very popular even in word-of-mouth. Please enjoy as much as you like to your heart's content. ◆Including freshly made teppanyaki and tempura in the demonstration corner, Please enjoy the seasonal dishes that change every month. After eating a full buffet, go to Yumeguri World and soak up the hot springs. Even if it rains, there is a heated pool, bowling, game corner, table tennis corner, etc. so it's okay (^~^) V *The public bath "Yumeguri World" has mixed bathing areas. Please bring your own swimsuit or rent one for 300 yen. =========================== Guests staying at the Annex Building Dining hall, large public bath, shop, amusement facilities in the building, etc. All transportation will be by shuttle bus. *If you are using a smartphone or the Rakuten Travel app, please refer to the smartphone version★NEW smartphone top page★ for details on bus transportation. =========================== *Children from 0 to 2 years old are free (without bedding). "Please do not include the number of people in your reservation."

    Plan details

    [Deeply popular] Enjoy hot spring tours at Lake Shirakaba Basic plan [Buffet breakfast] [Buffet dinner]

    HK$2,032.52
    Includes taxes & fees
    1 room 2 guests 1 night

    ============================= [Deep-rooted popularity] It is a simple standard plan with 2 meals per night. The meal is a world-class buffet that is very popular even in word-of-mouth. Please enjoy as much as you like to your heart's content. ◆Including freshly made teppanyaki and tempura in the demonstration corner, Please enjoy the seasonal dishes that change every month. After eating a full buffet, go to Yumeguri World and soak up the hot springs. Even if it rains, there is a heated pool, bowling, game corner, table tennis corner, etc. so it's okay (^~^) V *The public bath "Yumeguri World" has mixed bathing areas. Please bring your own swimsuit or rent one for 300 yen. =========================== Guests staying at the Annex Building Dining hall, large public bath, shop, amusement facilities in the building, etc. All transportation will be by shuttle bus. *If you are using a smartphone or the Rakuten Travel app, please refer to the smartphone version★NEW smartphone top page★ for details on bus transportation. =========================== *Children from 0 to 2 years old are free (without bedding). "Please do not include the number of people in your reservation."

    Plan benefits
    • Seasonal cuisine
    • Activities
    Meals
    • Buffet breakfast
    • Buffet dinner
Room details

[East Building] Renewal [Japanese Modern] Capacity of 4 people [Japanese-western room] [Non-smoking]

40m²
24 guests
No smoking
Room facilities
  • Bath and toilet available
  • Internet available in room

Ratings and reviews

4.2
Very Good
510 reviews from verified guests
Location4
Facilities & Amenities3.9
Service & Staff4.1
Comfort & Cleanliness4
Bath4
Meal4.1
Sort by
Most recent
Review score
All ratings
  1. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 31/5/2023

    5月27.28で一泊しました。子連れで、東館の和洋室に宿泊しましたが、部屋もとても綺麗で大満足でした。 お料理もビュッフェで、好きなものを子供達もたくさん食べれて、楽しそうでした。東館から、新本館まで少し歩くので、食事、浴場までは時間がかかりました。周辺のファミリーランドや、美術館、ホテル内のプールなど子供が遊ぶ施設はたくさんあり、とても楽しく過ごせました。子連れにオススメです。スタッフの方も皆さん親切で、夕飯時に、3歳の娘が寝てしまった時も毛布など貸してくれて、寝れるようなテーブルへ案内してくれました。とても気持ちよく過ごせてよかったです。ありがとうございました。

    Location4
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness5
    Bath4
    Meal5
  2. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 28/5/2023

    【良かった点】 ・部屋が広く、過ごしやすかった ・アメニティが豊富 ・ブース毎に料理が楽しめる ・ライブキッチンのため、出来立てを頂くことができる 【改善希望】 ・部屋の空気清浄機がうるさかった ・食事の席は、子連れ・子連れ以外とエリアを分けて欲しい  近くで泣かれたりすると食事が全く楽しめない ・食事時間の人数をもう少し制限して欲しい  混みすぎて料理が取れない

    Location3
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath3
    Meal4
  3. Anonymous
    |
    JapanJapan
    |Age: 40s
    |
    Family with kid(s)
    4
    Posted: 27/5/2023

    新本館以外の施設は古めでしたが、お部屋は広くてよかった。 新本館のお風呂は最高でした。 敷地が広大で、未就学児とおばあちゃんは徒歩での移動が大変そうでした。 食事は美味しくて、ビュッフェは制限時間いっぱいまで食べ尽くしました。

    Location2
    Facilities & Amenities4
    Service & Staff4
    Comfort & Cleanliness4
    Bath5
    Meal4
  4. 茶サリン
    |
    JapanJapan
    |Age: 50s
    |
    Solo
    1
    Posted: 26/5/2023

    たまたま主人と休みが合い ニューアルされた事もあり 気分転換に出掛けました 15時前にチェックインの手続きを済ませてレストランで軽くお茶をしてから15時15分くらいに 案内されたお部屋に向かいました エレベーターを降りて びっくりする光景が目に入りました 廊下にはチェックアウト時を思わせる使用済みのシーツの山 アメニティも直置きされていました (掃除の人は不在) 宿泊するはずのお部屋はドアが全開で前の人が使ったままでした 同じ階にいくつか開けっぱなしの 部屋がありすぐフロントに連絡を した所、上のランク部屋に案内され ました  気分が悪いスタートでした そしてお部屋に入りトイレに行った所前の方の汚物がそのままでした またまたフロントに連絡をした所 若い研修スタッフが来ました 言いたい事は沢山ありましたが 若いスタッフに言ってもと思い 上の方への報告をお願いしました がどんなに待ってもホテル側からの 謝罪はなく、夕飯の予約時間になりましたのでフロントの案内の方に この旨を伝えました この時に対応してくれた 背の高い、メガネをかけた男性が 1番紳士的な対応をしてくれました 夕食後、部屋に戻ると総括マネージャーらしき人が謝罪にきましたが 言い訳ばかりでとても不愉快でした ゴールデンウィーク中 休みなく働き、やっとのんびり 気分転換に来たのに散々でした もう2度と行きません

    Location3
    Facilities & Amenities2
    Service & Staff1
    Comfort & Cleanliness1
    Bath3
    Meal2
  5. Anonymous
    |
    JapanJapan
    |Age: 30s
    |
    Family with kid(s)
    5
    Posted: 22/5/2023

    本館はとてもきれいな建物でした。 受付の方も館内のスタッフの方も皆さん感じの良い方々で素晴らしいです。 宿泊はアネックス館でしたが、部屋の大きな窓から白樺湖が見えてよかったです。ドアを開けると部屋の奥まで見えてしまうので、何か目隠しがあるとさらによかったと思います。 夕食、朝食とも種類が多くとても美味しかったです。 お風呂も広くてきれいでしたし、水着着用で入れる混浴ゾーンもあって家族みんなで楽しめました。 湯上がり後の寛げるスペースが心地よかったです。 とても満足できるホテルでした。

    Location5
    Facilities & Amenities5
    Service & Staff5
    Comfort & Cleanliness4
    Bath5
    Meal5
  6. 1 - 5 of 510 reviews

Highlights

Posted: 28/6/2022

Property information

Resort hotel
Address
Japan, 391-0392, 1596 Ashida Hatsukano, Tateshina-machi, Kitasaku-gun, Nagano
Check-in time
15:00 - 20:00
Check-out time
10:00
Total number of rooms
168
Phone number
+81 266 68 2100
Fax number
+81 267 55 6369

Measures against COVID

Staff

  • Staff wash their hands, rinse their mouths, and wear masks
  • Regular temperature checks implemented
  • Guests served at an appropriate distance

Sterilization

  • Dining areas regularly disinfected
  • Shared spaces regularly disinfected
  • Guestrooms disinfected between uses

Ventilation

  • Shared spaces regularly ventilated
  • Dining areas regularly ventilated

Check-in/Check-out

  • Staff mindful of guest-to-guest contact

Rooms

  • Air purifier available
  • Furnishings regularly disinfected

Meals

  • Unwell guests kept separate from dining areas
  • Alternative meal delivery options considered
  • Dining areas decongested and segmented

Bathing areas

  • Antiseptic solution available
  • Bath fixtures regularly disinfected

Requests to guests

  • Guests asked to disinfect upon arrival
  • Guests asked to wash their hands and rinse their mouths

Awards

Rakuten Travel Gold Award 2021
Rakuten Travel Japanese-Style Hotel Award 2021
Rakuten Travel Bronze Award 2020

Features and facilities

On-site facilities

  • Parking lotParking lot
  • Open-air bath (hot spring)Open-air bath (hot spring)
  • RestaurantRestaurant
  • Swimming poolSwimming pool
  • Fitness gym / Fitness clubFitness gym / Fitness club
  • Vending machine
  • Sauna
  • Meeting room
  • Banquet hall
  • Shop
  • Paid laundryPaid laundry
  • Tennis court
  • Equipment-drying room
  • Table tennis
  • Grand bathGrand bath
  • Game center
  • Grand bath (hot spring)Grand bath (hot spring)

Services offered

  • Pick-up and drop-offPick-up and drop-off
  • Meal considerations (allergies)Meal considerations (allergies)
  • Home delivery
  • Wake-up call
  • Rental snowboards
  • Rental skis

Accessibility

  • Rental wheelchairs

Property type

  • Resort hotel

Accepted payment methods

  • Credit cards accepted
  • Visa
  • MasterCard